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Performance Excellence Workshop Presented by: Casey Mackert, Six Disciplines *Live via Zoom* Registration Deadline: April 23rd These are unprecedented times. Textile rental companies are feeling challenges like never before: financial and budgetary pressures, managing a stressed workforce, shifting & innovating products and services, planning for an uncertain future, and managing through accelerating change are just ... Read more
Customer EQ Workshop Presented by: Beth Maynard, Sales Gravy *Live Via Zoom* Registration Deadline: April 30th Based on the best-selling book Sales EQ, by Jeb Blount (former Aramark Uniform Services VP), this training program incorporates communication techniques and human influence frameworks to impact stakeholder decisions, reduce resistance and build deeper customer relationships. Learn how to ... Read more
Chicago, IL
The CSC Service Management Seminar teaches the updated skills, techniques, and methods that are shared by our industry’s most successful service managers. This seminar offers a unique and exclusive opportunity to bring your service management team up-to-speed on such important topics as handling difficult customers, dealing with stress, motivating others, finding new RSRs, renewing accounts, ... Read more
Measuring Performance to Achieve Service & Growth Goals Sustained growth is critical to the success of all service programs. Join us for an interactive session where we will discuss ways your service department can measure and achieve your growth goals. Key Performance Indicators (KPIs) - As they say, you can’t manage what you don’t measure. ... Read more
Fort Lauderdale, FL
Canceled - Due to COVID travel restrictions and ongoing labor shortages, CSC has made the decision to cancel this event. We hope to see you at another CSC training event soon. CSC’s “Growing & Sustaining Routes” Seminar will supercharge your company with route growth results. This CSC exclusive seminar provides the tools, training, and skills ... Read more
The Leadership Journey Presented by Kevin Ames, Founder, Ames Leadership Institute Highly effective leadership is the key to the success of any organization. Keys unlock doors and keys turn things on. That’s the job of the leader: to unlock the potential of their people and turn them on to a life of productivity, contribution, and ... Read more