Trainings
Stay Connected. Get Informed.
It’s more important than ever to be able to bring our members timely information. Our trainings are presented by skilled professionals and are open to all CSCNetwork Members looking to learn techniques and processes that will help them compete more effectively. Topics Include:
The HR Management Conference brings together a dynamic and supportive network of human resource professionals from independent laundries across the country.
Hosted twice a year in rotating U.S. cities, this engaging day-and-a-half event focuses on the most relevant and timely topics in today’s HR landscape - from employee engagement and performance management to workers’ compensation, FMLA, communication strategies, leadership development, and evolving employment regulations.
Each conference is designed to be highly interactive, blending expert insights with real-world discussions. Select meetings also feature plant tours, offering a behind-the-scenes look at operations and creating additional opportunities for shared learning.
The collaboration doesn’t end when the event wraps. Attendees stay connected year-round through an active group forum, where members exchange ideas, ask questions, and support one another in navigating the ongoing challenges of HR.
Upcoming Conferences:
May 28 + 29, 2026 | Nashville, TN | Registration Has Closed
October 15 + 16, 2026 | Sonoma, CA | Plant Tour of Lace House Linen | Registration Coming Soon!
If you’re involved in HR in any capacity - whether you’re an HR Director, HR Manager, or the go-to person handling personnel at your company - this group is for you.
Interested in learning more? Reach out to Ashton Masoud - we’d love to have you join us!
Join us each February for the CSC Textile Manufacturing Seminar, hosted by Milliken & Company at their headquarters in Spartanburg, SC.
We’re excited to bring you an exclusive, two-day manufacturing seminar focused on textile and industrial laundry processing. This members-only event is designed specifically for independent industrial laundries, offering a unique opportunity to connect, learn, and grow alongside peers within the CSCNetwork community.
Want to learn more?
Reach out to Ashton Masoud - we’d love to have you join us!
Running a family business is no small feat - and preparing to take ownership requires intention, strategy, and strong leadership. That’s where CSC’s Next Gen Group comes in.
Designed for future owners within CSC member companies, this group supports individuals who are actively involved in the business and preparing to step into ownership and executive leadership roles. Whether you’re managing a team or beginning to take on more strategic responsibility, you’ll gain the tools and confidence needed to lead and own what’s next.
Through peer connections, focused development, and real-world succession planning insights, the CSC Next Gen Group is built to help you successfully transition into ownership and carry your family business forward.
Upcoming Meetings:
February 12 + 13, 2026 | San Juan, PR
July 14 | 10 AM Central Time | Virtual | Click Here to Register!
October 8 | 10 AM Central Time | Virtual | Registration Coming Soon!
Interested in learning more? Reach out to Ashton Masoud - we’d love to have you join us!
You’re invited to join us for a focused 1.5-day educational event designed to strengthen leadership skills and support the long-term success of your business.
Throughout the program, we’ll explore key topics such as leadership development, workplace safety, business continuity, and risk management - each playing an important role in today’s evolving industry landscape. This is a valuable opportunity to learn from peers, share experiences, and grow both individually and collectively within the industry.
At CSCNetwork, we value our members and are pleased to offer this meeting at no cost to attend. To show our appreciation, we will also reimburse hotel accommodations for the first 20 companies that reserve (one room per company).
New and Improved: A Stronger CSC Sandler Program = A Stronger Sales Team.
Familiar with the CSC Sandler Sales Program?
In the past, the CSC Sandler Sales Program was a once-a-year, in-person event held in Chicago - bringing together sales personnel from across our organization.
But now, we’re leveling up.
We’re partnering directly with a Sandler representative in your local area to bring training straight to your sales team. With our exclusive CSC 20% discount, you can easily provide fully customized Sandler training - designed specifically for your team’s needs - with flexible in-person, hybrid, or virtual options available.
More relevant. More convenient. More effective.
Experience the upgraded CSC Sandler Sales Program and empower your team with training that meets them where they are.
To redeem your discount, and get in touch with your personalized trainer, reach out to deb.jordan@sandler.com.
For any concerns or questions, please contact ashton@networkcsc.com.
Service Institute - Level 1 Certification Course
The CSC Service Institute Certification for Service Leaders, formerly known as Coaches Clinic by Performance Matters, is a collaboration to provide top-notch training and development for Service team leaders. We have identified topics that help successful service leaders establish a strong foundation and opportunity for growth by building better teams to implement the best Route Service training practices and strategies in their organizations.
We initiate thought-provoking ideas for key aspects of the Service Leader role by reviewing and uncovering opportunities for adjustments or implementation of initiatives, regardless of whether they are new to the role or an industry veteran.
Our unique approach to each topic involves uncovering the 'why' behind our actions. This distinctive training approach builds greater insight and a robust foundation for success before shifting focus to the 'how' and 'when' of our strategies.
A critical responsibility of a Service Leader is to retain and grow revenue, do it all safely, and remain committed to core values. The strategy we are training to uncover WHY we must develop team members' knowledge and skill sets, keep our customers informed about their service with ongoing updates, and focus internally on building our expertise and skill set as team leaders before focusing on successfully retaining and growing revenue.
We have created multiple levels to fit critical content within a 2.5-day time frame of attendance for each session.
Level 1 of the CSC Service Institute by Performance Matters offers a comprehensive curriculum that equips attendees with various skills and knowledge in Leadership, Managing Schedules, Effective Communication, Effective Feedback, Route Rep best practices, Route Rep safety, and more. The takeaway value ensures that each attendee is well-prepared and equipped to excel as a Service Leader.
The following is a high-level topic overview for the 2.5-day training session, providing practical and actionable insights. These insights will empower each attendee to apply their learning in real-world scenarios.
Who Should Attend?
Customer Service Managers, Route Managers, District Managers, General Managers—anyone who oversees, supports, or develops RSRs.
Each session includes engaging discussions, interactive exercises, and peer collaboration, plus time to set SMART goals that drive real results.
April 15 - 17, 2026 | Chicago, IL
Fall 2026 Dates Coming Soon | Chicago, IL
If you have questions or want to know if this training is right for you or your team, reach out to Ashton Masoud - we’d love to tell you more!
Service Institute - Level 2 Certification Course
Level 2 of the CSC Service Institute by Performance Matters builds on Level 1 content and encompasses a comprehensive curriculum to enhance attendees' skills and knowledge of conducting interviews, customer account management, customer on-site visits, value-added service, route revenue growth, service agreement extensions, and more. The takeaway value ensures that each attendee is well-prepared and equipped to excel as a Service Leader.
The following is a high-level topic overview for the 2.5-day training session, providing practical and actionable insights. These insights will empower each attendee to apply their learning in real-world scenarios.
Who Should Attend?
Anyone who has completed and graduated from Level 1's Certification Course.
April 13 - 15, 2026 | Chicago, IL
2027 Dates Coming Soon!
If you have questions or want to know if this training is right for you or your team, reach out to Ashton Masoud - we’d love to tell you more!
By Women, For Women
- Foster professional development through mentorship programs, leadership training, and networking opportunities.
- Create a supportive community for sharing knowledge, experiences, and strategies for success.
- Host regular events such as workshops, guest speaker sessions, and discussions, to promote empowerment and innovation within the industry.
- Advocate for greater visibility and representation of women in leadership roles within the laundry sector.
The goal of WILL is to address the unique challenges women face in the laundry industry and to empower them to reach their full potential as leaders. By creating the group we aim to:
- Promote diversity and inclusivity in leadership positions.
- Build a strong network of women who support and uplift one another.
- Encourage the next generation of female leaders to step forward with confidence.
- Drive positive change and innovation to elevate women in the laundry industry through collaboration and shared insights.
2026 Meeting Dates
January 15th @ 11am CST
April 16th @ 11am CST
July 30th @ 11am CST
October 29th @ 11am CST