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Service Management Seminar

September 20 @ 8:00 am - September 22 @ 5:00 pm CDT

The CSC Service Management Seminar teaches the updated skills, techniques, and methods that are shared by our industry’s most successful service managers. This seminar offers a unique and exclusive opportunity to bring your service management team up-to-speed on such important topics as handling difficult customers, dealing with stress, motivating others, finding new RSRs, renewing accounts, obtaining referrals, adding new business, and retaining customers.

Intended for service managers and supervisors, but also relevant to general managers and owners, the CSC Service Management Seminar with John Condry will positively impact every participant’s world view, help them to break out of the mold as leaders, and introduce them to lively and exciting concepts that will resonate with and motivate your most valuable service asset: your RSRs.

CSCNetwork is working diligently to provide a safe event for our attendees, including by constantly monitoring and complying with the latest federal, state, local, and property guidelines and regulations, as well as the CDC’s information on COVID-19 precautions. Please visit our Health & Safety page to learn more about our safety plan and most up-to-date guidelines for this meeting. Please keep in mind that all attendees must complete a Live Event Waiver in order to attend this event.

Service Management Agenda 2021 (57 downloads)


September 20 @ 8:00 am CDT
September 22 @ 5:00 pm CDT
Click Here to Register


Lisa Wacker


Allegro Royal Sonesta
171 West Randolph St.
Chicago, 60601
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