Training

Registration Deadline: June 25th Join CSCNetwork and celebrate a return to in-person meetings at Discover 2021: Insights & Ideas from Primary Suppliers. While virtual training has served us well through the pandemic, this time has taught us more than ever the true value of face-to-face events. Being together to learn from shared experiences reinforces the ... Read more

Building a Winning Sales Team Great sales teams don’t just happen overnight they are built from the ground up. The journey starts with a collection of sales talent and a commitment and desire to win a championship. As Sales Leaders, we are the captain of the ship and before we set sail on this cultural ... Read more

Hiring & Retaining Talent Employers all over the country are struggling with hiring and retaining employees. You, the employer, need to know why this is and what you can do about it. In this session, you will learn: • Where to find top talent now! • How to be attractive in this market • A ... Read more

Process Investigations The Impact of Wash Chemistry Formulas on Production Outputs Join us for an interactive session with Bob Corfield where we will discuss “How wash scheduling is impacted by chemical formulas and process water limits, and how a balanced approach is essential to maximizing plant productivity; Or, how to avoid a 3rd shift by ... Read more

It has always been a challenge to recruit and retain laundry industry employees, but never more so than in the past few years. Rising wage and benefits expectations, competition from the likes of Walmart and Amazon, pandemic precautions, the “Great Resignation of 2021,” changes in workforce demographics, and more are all affecting human resources departments ... Read more

The goal of every service program is retaining customers and renewing contracts. But if your teams customer management skills are not keeping pace with the new service landscape and ever-increasing advances in new sales and marketing techniques, you might be seeing your service goals become more difficult and far less successful than in the past. ... Read more

Hundreds of our members who have attended the CSC sales training programs have experienced significant improvements in their close rates, improved competitive messaging and shortened sales cycles. Why? Because this highly rated program focuses on shifting the mindset of your sales team into tactical selling that actually works! Common Framework The message is geared for ... Read more

Emotional Intelligence (EQ) What would other people who are close to you say about you? How aware are you of your emotions and how you come across to others? How aware are you of other people’s feelings? How well do you manage your emotions and behavior? Emotional intelligence (EQ) is the ability to be aware ... Read more

What is SMART? CSCNetwork SMART Group is an opportunity for members to build relationships, stay abreast of sales and marketing trends and gain insight into critical industry challenges — all while enjoying destinations that change throughout the year! At SMART Salt Lake, our goal is to bring you actionable insight and industry knowledge to improve your ... Read more

CSC’s Service Management Seminar teaches the updated skills, techniques, and methods that are shared by our industry’s most successful service managers. This seminar offers a unique and exclusive opportunity to bring your service management team up-to-speed on such important topics as handling difficult customers, dealing with stress, motivating others, finding new RSRs, renewing accounts, obtaining ... Read more

What is SOAPP? CSCNetwork's SOAPP Group is an opportunity for members to build relationships, stay abreast of opportunities and challenges in the area of production, develop best practices and gain insight into critical industry issues — all while enjoying destinations that change throughout the year! 

What is SECURE? The mission of the CSCNetwork SECURE Group is to help participating member companies maximize growth and profits through their service departments and existing customer base. Who Should Attend? Intended for service directors and managers, but also relevant to general managers and owners, the CSC SECURE Group help identify common opportunities while developing ... Read more