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Emotional Intelligence (EQ) What would other people who are close to you say about you? How aware are you of your emotions and how you come across to others? How aware are you of other people’s feelings? How well do you manage your emotions and behavior? Emotional intelligence (EQ) is the ability to be aware ... Read more
We are excited to announce the agenda for our May 12 & 13 SECURE Group meeting in Denver, CO. The meeting features a morning tour of Service Uniform followed by an afternoon session on Emotional Intelligence. Please see the agenda for full details. The mission of SECURE Groups is to help participating Member companies maximize ... Read more
What is SMART? CSCNetwork SMART Group is an opportunity for members to build relationships, stay abreast of sales and marketing trends and gain insight into critical industry challenges — all while enjoying destinations that change throughout the year! At SMART Salt Lake, our goal is to bring you actionable insight and industry knowledge to improve your ... Read more
CSC’s Service Management Seminar teaches the updated skills, techniques, and methods that are shared by our industry’s most successful service managers. This seminar offers a unique and exclusive opportunity to bring your service management team up-to-speed on such important topics as handling difficult customers, dealing with stress, motivating others, finding new RSRs, renewing accounts, obtaining ... Read more
What is SOAPP? CSCNetwork's SOAPP Group is an opportunity for members to build relationships, stay abreast of opportunities and challenges in the area of production, develop best practices and gain insight into critical industry issues — all while enjoying destinations that change throughout the year!
What is SECURE? The mission of the CSCNetwork SECURE Group is to help participating member companies maximize growth and profits through their service departments and existing customer base. Who Should Attend? Intended for service directors and managers, but also relevant to general managers and owners, the CSC SECURE Group help identify common opportunities while developing ... Read more
If your company needs to increase revenue through upselling, this is a must-attend session for your service leadership team. Learn proven and successful ‘hands-on’ approaches to grow income with existing customers. Let’s face it; RSRs are hired for their service acumen, not their sales skills. People buy from people, so the ability to build and ... Read more
November 14 & 15, 2022 | Chicago, IL Complimentary Meeting Join Us for High-Impact Discussions with Sean O'Brien & Mark Kowalski! Meeting Agenda Register Here