Hilton Chicago

CSC’s Service Management Seminar teaches the updated skills, techniques, and methods that are shared by our industry’s most successful service managers. This seminar offers a unique and exclusive opportunity to bring your service management team up-to-speed on such important topics as handling difficult customers, dealing with stress, motivating others, finding new RSRs, renewing accounts, obtaining ... Read more

The goal of every service program is retaining customers and renewing contracts. But if your teams customer management skills are not keeping pace with the new service landscape and ever-increasing advances in new sales and marketing techniques, you might be seeing your service goals become more difficult and far less successful than in the past. ... Read more