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The CSC Service Institute for Industry Service Management, formerly known as Coaches Clinic by Performance Matters, is a multi-level Certified Service Training that aims to provide top-notch training and development to Service Teams. This strategic process offered assists Member Service Management in improving teams and implementing the best Route Service training practices and strategies within ... Read more
Level 2 of the CSC Service Institute by Performance Matters encompasses a comprehensive curriculum to enhance attendees' skills and knowledge of conducting interviews, customer account management, customer on-site visits, value-added service, route growth, service agreement extensions, and more. The following is a high-level topic overview for the 2.5-day training session. Interviewing Analyze, review, and practice ... Read more
Introducing the new CSC Service Certification for Service Leadership - the CSC Service Institute for Industry Service Management. Formerly known as Coaches Clinic by Performance Matters, this collaboration aims to provide top-notch training and development to Service teams. The CSC Service Institute is a Certified Service Training process that assists Member Service Management in building ... Read more