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The SMART Group will meet in Chicago this spring. The meeting will have knowledgeable and relevant speakers, sharing of best ideas that you're sure to bring a new tip or trick back from, and a time to voice your current critical issues. All while providing unmatched networking with other sales and marketing professionals in the ... Read more
The SECURE Group will be meeting in Chicago, IL to tour The Roscoe Company and Mickey's Linen. This group brings together industrial laundry service professionals from CSC Member Laundries across the U.S. and Canada three times a year. These meetings are built for Service Managers looking to improve their teams, strengthen customer relationships, and grow ... Read more
The CSC Service Institute Certification for Service Leaders, formerly known as Coaches Clinic by Performance Matters, is a collaboration to provide top-notch training and development for Service team leaders. We have identified topics that help successful service leaders establish a strong foundation and opportunity for growth by building better teams to implement the best Route ... Read more
The CSC Service Institute Certification for Service Leaders, formerly known as Coaches Clinic by Performance Matters, is a collaboration to provide top-notch training and development for Service team leaders. We have identified topics that help successful service leaders establish a strong foundation and opportunity for growth by building better teams to implement the best Route ... Read more
A Common Framework Your team will learn the powerful Sandler Sales Training system customized for the textile rental industry. You’ll gain a foundation for a consistent, transparent sales process, which will enable you to align your teams to effectively execute strategies for closing more business. Who Should Attend? If you are involved with generating revenue, ... Read more
The CSC Service Institute for Industry Service Management, formerly known as Coaches Clinic by Performance Matters, is a multi-level Certified Service Training that aims to provide top-notch training and development to Service Teams. This strategic process offered assists Member Service Management in improving teams and implementing the best Route Service training practices and strategies within ... Read more
Level 2 of the CSC Service Institute by Performance Matters encompasses a comprehensive curriculum to enhance attendees' skills and knowledge of conducting interviews, customer account management, customer on-site visits, value-added service, route growth, service agreement extensions, and more. The following is a high-level topic overview for the 2.5-day training session. Interviewing Analyze, review, and practice ... Read more
Introducing the new CSC Service Certification for Service Leadership - the CSC Service Institute for Industry Service Management. Formerly known as Coaches Clinic by Performance Matters, this collaboration aims to provide top-notch training and development to Service teams. The CSC Service Institute is a Certified Service Training process that assists Member Service Management in building ... Read more