
Service Institute | Level 2
March 31 @ 8:00 am - April 2 @ 12:00 pm CDT
Level 2 of the CSC Service Institute by Performance Matters builds on Level 1 content and encompasses a comprehensive curriculum to enhance attendees’ skills and knowledge of conducting interviews, customer account management, customer on-site visits, value-added service, route revenue growth, service agreement extensions, and more. The takeaway value ensures that each attendee is well-prepared and equipped to excel as a Service Leader.
The following is a high-level topic overview for the 2.5-day training session, providing practical and actionable insights. These insights will empower each attendee to apply their learning in real-world scenarios.
Questions? Contact ashton@networkcsc.com.