May

Owners Summit - Performance Excellence Workshop

Presented by: Casey Mackert, Six Disciplines

May 3, 2021

10 am - 12 pm CST

*Live via Zoom*

Registration Deadline: April 23rd

These are unprecedented times. Textile rental companies are feeling challenges like never before: financial and budgetary pressures, managing a stressed workforce, shifting & innovating products and services, planning for an uncertain future, and managing through accelerating change are just a few of the many challenges facing your company. But where do you start? How do you know on which areas you should focus? And how to do you sustain the improvement over time?

This workshop will introduce a framework for owners to improve the performance of their business. Leaders will learn how to create a structure for performance excellence, grounded in strategy and work processes. This structure will result in high-performing employees and enthusiastic and engaged customers. Contact Lisa Wacker with questions.


SMART Group Meeting - The Process of Profit - How to Reverse Downward Price Pressure in the Laundry Industry

Presented by: Troy Harrison

May 6, 2021

10 am - 1:30 pm CST

*Live via Zoom*

Registration Deadline: April 23rd

Too many rental laundries have gotten trapped into a downward spiral of competing too much on price and too little on other factors in the customer’s buying decision. It doesn’t have to be that way. In this program, Troy “The Sales Navigator” Harrison shows why this has happened, and the techniques you can implement on your sales team and your company culture to reverse this dynamic. Troy speaks from his own experience as an award-winning sales manager in the laundry industry, as well as from over thirty years’ total experience in sales and sales management. Contact Ryan Sedlacek to register.


SECURE Group Meeting - Customer EQ Workshop

Presented by: Beth Maynard, Sales Gravy

May 13, 2021

10 am - 1 pm CST

*Live via Zoom*

Registration Deadline: April 30th

Based on the best-selling book Sales EQ, by Jeb Blount (former Aramark Uniform Services VP), this training program incorporates communication techniques and human influence frameworks to impact stakeholder decisions, reduce resistance and build deeper customer relationships. Learn how to leverage the most important discipline in customer interactions and solve the problem/issue with confidence. Utilizing a three-step framework, attendees will learn how to help manage disruptive emotions and deal with challenges and objections more successfully. Contact Lisa Wacker with questions.

SOAPP Group Meeting

Featuring G.A. Braun and Huebsch

May 20, 2021

9:30 am - 2:00 pm CST

*Live via Zoom*

Registration Deadline: May 14th

The efficient operation of industrial dryers requires a working knowledge of the fundamentals of drying, heat transfer, air flows and moisture removal. With budgetsstretched, thindryers are a target area to potentially squeeze some efficiencies and productivity savings. In this session, you will determine how to fulfill process objectives, conduct dryer surveys as an aid to problem solving and improving operations, estimate air flows and process design requirements, and identify leaks. You’ll explore methods to achieve energy savings and improve your product. This session also includes a virtual tour of Huebsch. Contact Renee McCollum with questions.

July

Discover 2021: Insights & Ideas from CSCNetwork Primary Suppliers

July 28 & 29, 2021

ARIA Las Vegas

Registration Deadline: June 25th

*Space is limited - two representatives from the same company may attend this event.*


Join CSCNetwork and celebrate a return to in-person meetings at Discover 2021: Insights & Ideas from Primary Suppliers. While virtual training has served us well through the pandemic, this time has taught us more than ever the true value of face-to-face events. Being together to learn from shared experiences reinforces the bond that all independent operators share.

At Discover 2021, CSC primary suppliers will provide market and product updates, technology developments, revenue-generating ideas, and members will participate in valuable networking sessions. This custom content is tailored for owners, leaders, managers and those looking to reconnect with their peers.