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SUMMARY:SECURE Group Meeting
DESCRIPTION:Measuring Performance to Achieve Service & Growth Goals \nSustained growth is critical to the success of all service programs. Join us for an interactive session where we will discuss ways your service department can measure and achieve your growth goals. \nKey Performance Indicators (KPIs) – As they say\, you can’t manage what you don’t measure. Keeping score is critical whether it’s in sports or business. We’ll be reviewing what KPIs you measure for your department and overall business. We’ll also review which KPIs have the biggest impact on your company’s financials. \nRunning Successful Promotions – Contests or promotions can provide a much needed revenue boost with high margin products. They also can have a significant impact on your customer retention. A national study showed that if a customer has added a new product in the last six months\, the likelihood of them quitting your service is cut in half. We’ll share best practices and review some core principles that if followed\, will ensure your promotions are always a huge success. \nClick here for the full meeting agenda. To register please contact Lisa Wacker.
URL:https://networkcsc.com/event/secure-group-meeting-3/
LOCATION:Hilton Garden Inn Philadelphia City Center\, 1100 Arch St\, Philadelphia\, PA\, 19107\, United States
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
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