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BEGIN:VEVENT
DTSTART;VALUE=DATE:20221114
DTEND;VALUE=DATE:20221116
DTSTAMP:20260521T133036
CREATED:20211005T144237Z
LAST-MODIFIED:20220901T213422Z
UID:3886-1668384000-1668556799@networkcsc.com
SUMMARY:Owners Summit
DESCRIPTION:November 14 & 15\, 2022 | Chicago\, IL \nComplimentary Meeting \nJoin Us for High-Impact Discussions with Sean O’Brien & Mark Kowalski! \nMeeting Agenda \nRegister Here
URL:https://networkcsc.com/event/owners-summit-4/
LOCATION:Westin Michigan Avenue\, 909 N Michiagan Ave\, Chicago\, IL\, 60611\, United States
CATEGORIES:Training
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20221110
DTEND;VALUE=DATE:20221112
DTSTAMP:20260521T133036
CREATED:20211005T144159Z
LAST-MODIFIED:20220826T122619Z
UID:3884-1668038400-1668211199@networkcsc.com
SUMMARY:Route Growth Seminar
DESCRIPTION:If your company needs to increase revenue through upselling\, this is a must-attend session for your service leadership team. Learn proven and successful ‘hands-on’ approaches to grow income with existing customers. \nLet’s face it; RSRs are hired for their service acumen\, not their sales skills. People buy from people\, so the ability to build and\nfurther enrich customer relationships is critical to route growth success. Upselling does not mean pushing products on your customers; you are helping them discover ways to run their business more efficiently. You can teach your team how to be comfortable approaching customers by knowing what to say. \nEvent Details\nRegister Online
URL:https://networkcsc.com/event/route-growth-seminar/
LOCATION:Embassy Suites O’Hare\, 5550 N River Rd\, Rosemont\, IL\, 60018\, United States
CATEGORIES:Training
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20221104
DTEND;VALUE=DATE:20221105
DTSTAMP:20260521T133036
CREATED:20211005T144109Z
LAST-MODIFIED:20221007T155005Z
UID:3882-1667520000-1667606399@networkcsc.com
SUMMARY:Board of Directors Meeting
DESCRIPTION:
URL:https://networkcsc.com/event/board-of-directors-meeting-3/
LOCATION:Austin\, TX
CATEGORIES:Other
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20221013
DTEND;VALUE=DATE:20221015
DTSTAMP:20260521T133036
CREATED:20211005T143924Z
LAST-MODIFIED:20221007T154856Z
UID:3876-1665619200-1665791999@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:What is SECURE? The mission of the CSCNetwork SECURE Group is to help participating member companies maximize growth and profits through their service departments and existing customer base. \nWho Should Attend? Intended for service directors and managers\, but also relevant to general managers and owners\, the CSC SECURE Group help identify common opportunities while developing solutions to capitalize on them. \nNew to SECURE? Try it Out! The first meeting is on us. If it’s a good fit- Become a SECURE Group member. Cost: $200/month billed to your CSCNetwork membership \nTopic: 21st Century Approach to Employee Engagement \nVIEW THE AGENDA | READY TO REGISTER? EMAIL LISA WACKER. \n 
URL:https://networkcsc.com/event/secure-group-meeting-5/
LOCATION:Kansas City\, MO
CATEGORIES:Training
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220919
DTEND;VALUE=DATE:20220922
DTSTAMP:20260521T133036
CREATED:20211005T143811Z
LAST-MODIFIED:20220609T143016Z
UID:3872-1663545600-1663804799@networkcsc.com
SUMMARY:Service Management Seminar
DESCRIPTION:CSC’s Service Management Seminar teaches the updated skills\, techniques\, and methods that are shared by our industry’s most successful service managers. This seminar offers a unique and exclusive opportunity to bring your service management team up-to-speed on such important topics as handling difficult customers\, dealing with stress\, motivating others\, finding new RSRs\, renewing accounts\, obtaining referrals\, adding new business\, and retaining customers. \nEvent Agenda \nRegister Online
URL:https://networkcsc.com/event/service-management-seminar-2/
LOCATION:Hilton Chicago\, 720 South Michigan Avenue\, Chicago\, IL\, 60605\, United States
CATEGORIES:Training
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20220730T080000
DTEND;TZID=America/Chicago:20220730T120000
DTSTAMP:20260521T133036
CREATED:20211004T230824Z
LAST-MODIFIED:20220617T173129Z
UID:3858-1659168000-1659182400@networkcsc.com
SUMMARY:Board of Directors
DESCRIPTION:
URL:https://networkcsc.com/event/board-of-directors/
LOCATION:Atlanta\, GA\, Atlanta\, GA\, United States
CATEGORIES:Other
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220512
DTEND;VALUE=DATE:20220514
DTSTAMP:20260521T133036
CREATED:20211004T230509Z
LAST-MODIFIED:20220224T191245Z
UID:3853-1652313600-1652486399@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:We are excited to announce the agenda for our May 12 & 13 SECURE Group meeting in Denver\, CO. The meeting features a morning tour of Service Uniform followed by an afternoon session on Emotional Intelligence. Please see the agenda for full details. \nThe mission of SECURE Groups is to help participating Member companies maximize growth and profits through their service departments and existing customer base. These groups utilize a learning process to identify common opportunities and challenges\, as well as address best practices for those opportunities and challenges. \nYour first visit to the SECURE Group is complimentary. Please contact Lisa Wacker for details.
URL:https://networkcsc.com/event/secure-group-meeting-4-2/
LOCATION:Denver\, CO\, Denver\, CO\, United States
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220502
DTEND;VALUE=DATE:20220504
DTSTAMP:20260521T133036
CREATED:20211004T230335Z
LAST-MODIFIED:20220218T135041Z
UID:3849-1651449600-1651622399@networkcsc.com
SUMMARY:Owners Summit
DESCRIPTION:Whether it’s a boardroom\, locker room\, or classroom\, this workshop helps anyone wanting to connect their professional and personal goals to a bigger purpose and vision. Megan will guide participants to develop a deeper understanding of why they perform the way they do. Leveraging this understanding and learning how they are naturally wired allows participants to maximize their strengths to lead well and succeed. \n     OBJECTIVES:\n      – Discover individual character strengths and motivational drivers & how to utilize them\n      – Understand visioning’s importance\n      – Tools to create/improve vision\n      – Create conviction in visioning and accountability\n      – Understand how psychology affects leadership style \nAttendees will leave with a sense of purpose and actionable takeaways that will allow them to become respected and successful leaders. \nView the full agenda below.  \n\n	Owners-Summit-May-2022.pdf	(658 downloads	)
URL:https://networkcsc.com/event/owners-summit-3/
LOCATION:Sheraton Grand at Wild Horse Pass\, 5594 W Wild Horse Pass Blvd\, Phoenix\, AZ\, 85226\, United States
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220407
DTEND;VALUE=DATE:20220409
DTSTAMP:20260521T133036
CREATED:20211004T225810Z
LAST-MODIFIED:20220224T150902Z
UID:3836-1649289600-1649462399@networkcsc.com
SUMMARY:Retention & Renewal Seminar
DESCRIPTION:The goal of every service program is retaining customers and renewing contracts. But if your teams customer management skills are not keeping pace with the new service landscape and ever-increasing advances in new sales and marketing techniques\, you might be seeing your service goals become more difficult and far less successful than in the past. \nCSC’s Retention & Renewal seminar provides a comprehensive overview of systems\, concepts and strategies to enhance customer loyalty\, relationships\, retention and contract renewals through improved route service sales leadership\, management\, coaching and performance. This industry-specific workshop will concentrate on customer retention (both on maintaining accounts as well as protecting your business within these accounts) and creating new and improved methods to renew your current customer’s agreements. \nThis seminar is specifically designed for independent laundry service leaders and should be considered a “must attend” for General Managers\, Service Managers\, District Managers\, Route Supervisors\, Route Trainers and top Route Service Providers. \nDownload Agenda
URL:https://networkcsc.com/event/customer-retention-renewal-seminar/
LOCATION:Hilton Chicago\, 720 South Michigan Avenue\, Chicago\, IL\, 60605\, United States
CATEGORIES:Training
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220204
DTEND;VALUE=DATE:20220205
DTSTAMP:20260521T133036
CREATED:20211004T225235Z
LAST-MODIFIED:20211004T225235Z
UID:3831-1643932800-1644019199@networkcsc.com
SUMMARY:Board of Directors Meeting
DESCRIPTION:
URL:https://networkcsc.com/event/board-of-directors-meeting-2/
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220203
DTEND;VALUE=DATE:20220204
DTSTAMP:20260521T133036
CREATED:20211004T225156Z
LAST-MODIFIED:20211004T225156Z
UID:3829-1643846400-1643932799@networkcsc.com
SUMMARY:Supplier Relations Committee
DESCRIPTION:
URL:https://networkcsc.com/event/supplier-relations-committee/
CATEGORIES:Other
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220127
DTEND;VALUE=DATE:20220129
DTSTAMP:20260521T133036
CREATED:20211004T224953Z
LAST-MODIFIED:20220105T170752Z
UID:3825-1643241600-1643414399@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:Breaking Through the Complexity of Recruiting\, Selecting & Hiring Today’s Service Professional \nThe pandemic has increased the complexity and difficultly of recruiting and hire service professionals. This session will help you successfully navigate the changing landscape by exploring how the role of the service professional has changed and evolved\, how customers’ expectations have shifted\, and why not all route and service roles are the same\, requiring today’s employers to carefully define the proper metrics for selection of each position to effectively recruit and hire right. \nThis meeting will explore trends and changes in the industry and why the traditional route driver is no longer a complete definition of today’s service professional. Technology\, keywords\, social networks\, and the web have changed recruitment and the strategies required to effectively recruit and hire in a highly competitive marketplace. \nAs a leader in the textile rental marketplace\, Growth Dynamics (GDI) has been supporting leadership efforts in sales and service selection for over 20 years. GDI will share proven methodologies for what is working\, provide takeaways for effectively defining the role of service\, and show you how to recruit and retain the right team members. \n\n	SECURE-January-2022.pdf	(775 downloads	)
URL:https://networkcsc.com/event/secure-group-meeting-4/
LOCATION:Westin Riverwalk San Antonio\, San Antonio\, TX\, United States
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20211115T080000
DTEND;TZID=America/Chicago:20211116T170000
DTSTAMP:20260521T133036
CREATED:20210519T182914Z
LAST-MODIFIED:20210818T192331Z
UID:3132-1636963200-1637082000@networkcsc.com
SUMMARY:Owners Summit
DESCRIPTION:The Leadership Journey\nPresented by Kevin Ames\, Founder\, Ames Leadership Institute \nHighly effective leadership is the key to the success of any organization. Keys unlock doors and keys turn things on. That’s the job of the leader: to unlock the potential of their people and turn them on to a life of productivity\, contribution\, and professional achievement. \nIn order to create those keys\, leaders need to establish trust; that is how influence is achieved. Trust is established through consistent\, exemplary behavior\, and effective communication that reveals the character of the leader. The goal of The Leadership Journey is to help leaders develop the characteristics and attributes necessary to achieve success. \nIn this presentation\, you will identify the path to highly effective leadership\, and you will be inspired as a leader to desire and bring out the best not only in yourself\, but also in your people. You’ll also learn the keys to influential leadership and the steps to effective leadership development\, employee engagement\, and start down the road toward creating a company culture that will be the envy of your peers. \nPLUS – Improve Your Bottom Line by Improving Your Employees’ Safety Performance \nFull Agenda \nRegister Online
URL:https://networkcsc.com/event/owners-summit-2/
LOCATION:Hotel Indigo\, 301 Union Street North\, Nashville\, TN\, United States
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20211111T080000
DTEND;TZID=America/Chicago:20211112T170000
DTSTAMP:20260521T133036
CREATED:20210519T171310Z
LAST-MODIFIED:20211004T154826Z
UID:3128-1636617600-1636736400@networkcsc.com
SUMMARY:Canceled - Growing & Sustaining Routes Seminar
DESCRIPTION:Canceled – Due to COVID travel restrictions and ongoing labor shortages\, CSC has made the decision to cancel this event. We hope to see you at another CSC training event soon. \nCSC’s “Growing & Sustaining Routes” Seminar will supercharge your company with route growth results. This CSC exclusive seminar provides the tools\, training\, and skills to accelerate your top line revenues\, enhance your service sales culture\, and expand your bottom line margins with a focus on the most profitable growth segments for independent laundries. \nThe result will be profitable route growth through customer account penetration and new customer development strategies featuring product and service offerings unique to independent laundries and the competitive advantages provided to their customers.
URL:https://networkcsc.com/event/strategic-customer-growth/
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20211105
DTEND;VALUE=DATE:20211106
DTSTAMP:20260521T133036
CREATED:20210519T171158Z
LAST-MODIFIED:20210519T171158Z
UID:3124-1636070400-1636156799@networkcsc.com
SUMMARY:Board of Directors Meeting
DESCRIPTION:Fort Lauderdale\, FL
URL:https://networkcsc.com/event/board-of-directors-meeting/
LOCATION:Fort Lauderdale\, FL\, United States
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20211007T080000
DTEND;TZID=America/Chicago:20211008T170000
DTSTAMP:20260521T133036
CREATED:20210519T170614Z
LAST-MODIFIED:20210816T141957Z
UID:3118-1633593600-1633712400@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:Measuring Performance to Achieve Service & Growth Goals \nSustained growth is critical to the success of all service programs. Join us for an interactive session where we will discuss ways your service department can measure and achieve your growth goals. \nKey Performance Indicators (KPIs) – As they say\, you can’t manage what you don’t measure. Keeping score is critical whether it’s in sports or business. We’ll be reviewing what KPIs you measure for your department and overall business. We’ll also review which KPIs have the biggest impact on your company’s financials. \nRunning Successful Promotions – Contests or promotions can provide a much needed revenue boost with high margin products. They also can have a significant impact on your customer retention. A national study showed that if a customer has added a new product in the last six months\, the likelihood of them quitting your service is cut in half. We’ll share best practices and review some core principles that if followed\, will ensure your promotions are always a huge success. \nClick here for the full meeting agenda. To register please contact Lisa Wacker.
URL:https://networkcsc.com/event/secure-group-meeting-3/
LOCATION:Hilton Garden Inn Philadelphia City Center\, 1100 Arch St\, Philadelphia\, PA\, 19107\, United States
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210920T080000
DTEND;TZID=America/Chicago:20210922T170000
DTSTAMP:20260521T133036
CREATED:20210519T164642Z
LAST-MODIFIED:20210709T132529Z
UID:3109-1632124800-1632330000@networkcsc.com
SUMMARY:Service Management Seminar
DESCRIPTION:The CSC Service Management Seminar teaches the updated skills\, techniques\, and methods that are shared by our industry’s most successful service managers. This seminar offers a unique and exclusive opportunity to bring your service management team up-to-speed on such important topics as handling difficult customers\, dealing with stress\, motivating others\, finding new RSRs\, renewing accounts\, obtaining referrals\, adding new business\, and retaining customers. \nIntended for service managers and supervisors\, but also relevant to general managers and owners\, the CSC Service Management Seminar with John Condry will positively impact every participant’s world view\, help them to break out of the mold as leaders\, and introduce them to lively and exciting concepts that will resonate with and motivate your most valuable service asset: your RSRs. \nCSCNetwork is working diligently to provide a safe event for our attendees\, including by constantly monitoring and complying with the latest federal\, state\, local\, and property guidelines and regulations\, as well as the CDC’s information on COVID-19 precautions. Please visit our Health & Safety page to learn more about our safety plan and most up-to-date guidelines for this meeting. Please keep in mind that all attendees must complete a Live Event Waiver in order to attend this event. \n\n	Service Management Agenda 2021	(695 downloads	)
URL:https://networkcsc.com/event/service-management-seminar/
LOCATION:Allegro Royal Sonesta\, 171 West Randolph St.\, Chicago\, 60601
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210812T080000
DTEND;TZID=America/Chicago:20210812T170000
DTSTAMP:20260521T133036
CREATED:20210519T163801Z
LAST-MODIFIED:20210519T163831Z
UID:3103-1628755200-1628787600@networkcsc.com
SUMMARY:Supplier Relations Committee Meeting
DESCRIPTION:Chicago\, IL
URL:https://networkcsc.com/event/supplier-relations-committee-meeting/
CATEGORIES:Other
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210513T100000
DTEND;TZID=America/Chicago:20210513T130000
DTSTAMP:20260521T133036
CREATED:20210331T142557Z
LAST-MODIFIED:20210331T143513Z
UID:2370-1620900000-1620910800@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:Customer EQ Workshop\nPresented by: Beth Maynard\, Sales Gravy\n*Live Via Zoom*\nRegistration Deadline: April 30th\n \nBased on the best-selling book Sales EQ\, by Jeb Blount (former Aramark Uniform Services VP)\, this training program incorporates communication techniques and human influence frameworks to impact stakeholder decisions\, reduce resistance and build deeper customer relationships. Learn how to leverage the most important discipline in customer interactions and solve the problem/issue with confidence. Utilizing a three-step framework\, attendees will learn how to help manage disruptive emotions and deal with challenges and objections more successfully.
URL:https://networkcsc.com/event/secure-group-meeting-2/
LOCATION:Virtual Event
CATEGORIES:Training
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210503T100000
DTEND;TZID=America/Chicago:20210503T120000
DTSTAMP:20260521T133037
CREATED:20210331T140216Z
LAST-MODIFIED:20210331T142904Z
UID:2361-1620036000-1620043200@networkcsc.com
SUMMARY:Owners Summit
DESCRIPTION:Performance Excellence Workshop\n\nPresented by: Casey Mackert\, Six Disciplines\n\n*Live via Zoom*\nRegistration Deadline: April 23rd\n\nThese are unprecedented times. Textile rental companies are feeling challenges like never before: financial and budgetary pressures\, managing a stressed workforce\, shifting & innovating products and services\, planning for an uncertain future\, and managing through accelerating change are just a few of the many challenges facing your company. But where do you start? How do you know on which areas you should focus? And how to do you sustain the improvement over time? \nThis workshop will introduce a framework for owners to improve the performance of their business. Leaders will learn how to create a structure for performance excellence\, grounded in strategy and work processes. This structure will result in high-performing employees and enthusiastic and engaged customers.
URL:https://networkcsc.com/event/owners-summit/
LOCATION:Virtual Event
CATEGORIES:Training
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
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