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UID:7099-1743408000-1743595200@networkcsc.com
SUMMARY:Service Institute | Level 2
DESCRIPTION:Level 2 of the CSC Service Institute by Performance Matters builds on Level 1 content and encompasses a comprehensive curriculum to enhance attendees’ skills and knowledge of conducting interviews\, customer account management\, customer on-site visits\, value-added service\, route revenue growth\, service agreement extensions\, and more. The takeaway value ensures that each attendee is well-prepared and equipped to excel as a Service Leader. \nThe following is a high-level topic overview for the 2.5-day training session\, providing practical and actionable insights. These insights will empower each attendee to apply their learning in real-world scenarios. \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/service-institute-level-2/
LOCATION:Kansas City\, MO
CATEGORIES:Training
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250402T120000
DTEND;TZID=America/Chicago:20250404T120000
DTSTAMP:20250106T190604Z
CREATED:20241021T193038Z
LAST-MODIFIED:20250106T190604Z
UID:7101-1743595200-1743768000@networkcsc.com
SUMMARY:Service Institute | Level 1
DESCRIPTION:The CSC Service Institute Certification for Service Leaders\, formerly known as Coaches Clinic by Performance Matters\, is a collaboration to provide top-notch training and development for Service team leaders. We have identified topics that help successful service leaders establish a strong foundation and opportunity for growth by building better teams to implement the best Route Service training practices and strategies in their organizations. \nWe initiate thought-provoking ideas for key aspects of the Service Leader role by reviewing and uncovering opportunities for adjustments or implementation of initiatives\, regardless of whether they are new to the role or an industry veteran. \nOur unique approach to each topic involves uncovering the ‘why’ behind our actions. This distinctive training approach builds greater insight and a robust foundation for success before shifting focus to the ‘how’ and ‘when’ of our strategies. \nA critical responsibility of a Service Leader is to retain and grow revenue\, do it all safely\, and remain committed to core values. The strategy we are training to uncover WHY we must develop team members’ knowledge and skill sets\, keep our customers informed about their service with ongoing updates\, and focus internally on building our expertise and skill set as team leaders before focusing on successfully retaining and growing revenue. \nWe have created multiple levels to fit critical content within a 2.5-day time frame of attendance for each session. \nLevel 1 of the CSC Service Institute by Performance Matters offers a comprehensive curriculum that equips attendees with various skills and knowledge in Leadership\, Managing Schedules\, Effective Communication\, Effective Feedback\, Route Rep best practices\, Route Rep safety\, and more. The takeaway value ensures that each attendee is well-prepared and equipped to excel as a Service Leader. \nThe following is a high-level topic overview for the 2.5-day training session\, providing practical and actionable insights. These insights will empower each attendee to apply their learning in real-world scenarios. \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/service-institute-level-1/
LOCATION:Kansas City\, MO
CATEGORIES:Training
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20250410
DTEND;VALUE=DATE:20250412
DTSTAMP:20250106T190744Z
CREATED:20240819T194050Z
LAST-MODIFIED:20250106T190744Z
UID:6931-1744243200-1744415999@networkcsc.com
SUMMARY:Sandler Sales Training
DESCRIPTION:A Common Framework \nYour team will learn the powerful Sandler Sales Training system customized for the textile rental industry. You’ll gain a foundation for a consistent\, transparent sales process\, which will enable you to align your teams to effectively execute strategies for closing more business. \nWho Should Attend?\nIf you are involved with generating revenue\, engaging with buyers\, or leading a sales team\, you will benefit from this boot camp. The message is geared for the new sales reps\, but is an equally important refresher for tenured reps and managers. We find the best results come from a company-wide focus\, encompassing all people who ‘touch’ a customer or prospect. \nQuestions? Contact lexie@networkcsc.com.
URL:https://networkcsc.com/event/sandler-sales-training-2/
LOCATION:Chicago\, IL
CATEGORIES:Training
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20250424
DTEND;VALUE=DATE:20250426
DTSTAMP:20250106T190922Z
CREATED:20240819T194155Z
LAST-MODIFIED:20250106T190922Z
UID:6933-1745452800-1745625599@networkcsc.com
SUMMARY:HR Management Conference
DESCRIPTION:Join us for an exclusive\, day-and-a-half-long interactive training session designed to provide your team with the essential knowledge\, strategies\, and tools needed to successfully achieve your organization’s HR goals and drive lasting success! \nAt the CSCNetwork HR Management Conference\, attendees will have the opportunity to dive deep into the current and emerging challenges faced by HR leaders in today’s fast-paced workplace environment. You’ll engage in dynamic discussions with fellow professionals\, exchanging valuable experiences\, insights\, and practical solutions. Additionally\, you’ll gain up-to-date knowledge of new HR policies\, procedures\, and best practices that are shaping the future of human resources. This conference promises to be an invaluable learning experience\, empowering your team to elevate your HR practices and create a positive impact across your organization. \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/hr-management-conference-3/
LOCATION:Charlotte\, NC
CATEGORIES:Training
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