BEGIN:VCALENDAR VERSION:2.0 PRODID:-//CSCNetwork - ECPv6.17.4.1//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:CSCNetwork X-ORIGINAL-URL:https://networkcsc.com X-WR-CALDESC:Events for CSCNetwork REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20200308T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20201101T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20210314T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20211107T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20220313T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20221106T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20230312T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20231105T070000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;VALUE=DATE:20220512 DTEND;VALUE=DATE:20220514 DTSTAMP:20220224T191245Z CREATED:20211004T230509Z LAST-MODIFIED:20220224T191245Z UID:3853-1652313600-1652486399@networkcsc.com SUMMARY:SECURE Group Meeting DESCRIPTION:We are excited to announce the agenda for our May 12 & 13 SECURE Group meeting in Denver\, CO. The meeting features a morning tour of Service Uniform followed by an afternoon session on Emotional Intelligence. Please see the agenda for full details. \nThe mission of SECURE Groups is to help participating Member companies maximize growth and profits through their service departments and existing customer base. These groups utilize a learning process to identify common opportunities and challenges\, as well as address best practices for those opportunities and challenges. \nYour first visit to the SECURE Group is complimentary. Please contact Lisa Wacker for details. URL:https://networkcsc.com/event/secure-group-meeting-4-2/ LOCATION:Denver\, CO\, Denver\, CO\, United States ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20220505 DTEND;VALUE=DATE:20220507 DTSTAMP:20220218T134517Z CREATED:20211004T230420Z LAST-MODIFIED:20220218T134517Z UID:3851-1651708800-1651881599@networkcsc.com SUMMARY:SMART Group Meeting DESCRIPTION:Emotional Intelligence (EQ) \nWhat would other people who are close to you say about you? How aware are you of your emotions and how you come across to others? How aware are you of other people’s feelings? How well do you manage your emotions and behavior? Emotional intelligence (EQ) is the ability to be aware of and manage your own emotions as well as the emotions of others. EQ is a greater predictor of success in life than IQ. Improving one’s emotional intelligence is an ongoing process. \nIn this half-day program\, Emmie Brown will discuss the basics of cognitive psychology\, in\nparticular\, how the human brain processes stimuli. Then\, we will deep-dive into the 4 parts of emotional intelligence with tangible techniques to improve your self-awareness\, social awareness\, self-management\, and social management. You will leave this session: \n• Equipped with the tools to help you remove your blind spots\n• Better able to have empathy for others\n• Empowered with the ability to change your most hard-wired habits\n• Aware of what you can change and what you must accept \nFacilitated by Emmie Brown of Southwestern Speakers & Training. \n\n\n SMART-2022.pdf (1084 downloads ) URL:https://networkcsc.com/event/smart-group-meeting-5/ LOCATION:Four Seasons St. Louis\, MO\, 999 North 2nd Street\, St. Louis\, MO\, 63102\, United States CATEGORIES:Training ORGANIZER;CN="Ryan Sedlacek":MAILTO:ryan@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20220502 DTEND;VALUE=DATE:20220504 DTSTAMP:20220218T135041Z CREATED:20211004T230335Z LAST-MODIFIED:20220218T135041Z UID:3849-1651449600-1651622399@networkcsc.com SUMMARY:Owners Summit DESCRIPTION:Whether it’s a boardroom\, locker room\, or classroom\, this workshop helps anyone wanting to connect their professional and personal goals to a bigger purpose and vision. Megan will guide participants to develop a deeper understanding of why they perform the way they do. Leveraging this understanding and learning how they are naturally wired allows participants to maximize their strengths to lead well and succeed. \n OBJECTIVES:\n – Discover individual character strengths and motivational drivers & how to utilize them\n – Understand visioning’s importance\n – Tools to create/improve vision\n – Create conviction in visioning and accountability\n – Understand how psychology affects leadership style \nAttendees will leave with a sense of purpose and actionable takeaways that will allow them to become respected and successful leaders. \nView the full agenda below. \n\n\n Owners-Summit-May-2022.pdf (910 downloads ) URL:https://networkcsc.com/event/owners-summit-3/ LOCATION:Sheraton Grand at Wild Horse Pass\, 5594 W Wild Horse Pass Blvd\, Phoenix\, AZ\, 85226\, United States ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20220421 DTEND;VALUE=DATE:20220423 DTSTAMP:20220214T180044Z CREATED:20211004T230239Z LAST-MODIFIED:20220214T180044Z UID:3847-1650499200-1650671999@networkcsc.com SUMMARY:Sandler Sales Training DESCRIPTION:Hundreds of our members who have attended the CSC sales training programs have experienced significant improvements in their close rates\, improved competitive messaging and shortened sales cycles. Why? Because this highly rated program focuses on shifting the mindset of your sales team into tactical selling that actually works! \nCommon Framework\nThe message is geared for the new sales reps\, but is an equally important refresher for tenured reps and managers. We find the best results come from a company-wide focus\, encompassing all people who ‘touch’ a customer or prospect. Your team will learn the powerful Sandler Sales Training system that applies to the textile rental industry. You’ll gain a foundation for a consistent\, transparent sales process\, which will enable you to align your teams to effectively execute strategies for closing more business. \nActual Sales Scenarios of Rental Situations\nWhen you participate in this workshop\, you will work with real\, live sales situations that challenge you and your organization. Participants put what they are learning to an immediate test. \nTakeaway’s\n• Learn how to stand out and be more effective than your larger competitors.\n• Learn the psychology of decisions and how prospects actually buy.\n• Practice personal experiences using training techniques.\n• Gain control of the selling process in a way that your prospect feels comfortably in control.\n• Learn the absolute “key” to sales success…it’s not all what you know.\n• Learn how to be on ‘your system’\, not the prospect’s system.\n• Learn how to sell today and educate tomorrow.\n• Position ‘the sale’ by being refreshingly ‘direct’ and separate yourself from the competition.\n• Develop a personal growth plan and accountability system. \n\n\n Agenda.pdf (1125 downloads ) URL:https://networkcsc.com/event/sandler-sales-training/ LOCATION:Westin O’Hare\, 6100 N River Rd\, Chicago\, IL\, 60018\, United States CATEGORIES:Training ORGANIZER;CN="Ryan Sedlacek":MAILTO:ryan@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20220407 DTEND;VALUE=DATE:20220409 DTSTAMP:20220224T150902Z CREATED:20211004T225810Z LAST-MODIFIED:20220224T150902Z UID:3836-1649289600-1649462399@networkcsc.com SUMMARY:Retention & Renewal Seminar DESCRIPTION:The goal of every service program is retaining customers and renewing contracts. But if your teams customer management skills are not keeping pace with the new service landscape and ever-increasing advances in new sales and marketing techniques\, you might be seeing your service goals become more difficult and far less successful than in the past. \nCSC’s Retention & Renewal seminar provides a comprehensive overview of systems\, concepts and strategies to enhance customer loyalty\, relationships\, retention and contract renewals through improved route service sales leadership\, management\, coaching and performance. This industry-specific workshop will concentrate on customer retention (both on maintaining accounts as well as protecting your business within these accounts) and creating new and improved methods to renew your current customer’s agreements. \nThis seminar is specifically designed for independent laundry service leaders and should be considered a “must attend” for General Managers\, Service Managers\, District Managers\, Route Supervisors\, Route Trainers and top Route Service Providers. \nDownload Agenda URL:https://networkcsc.com/event/customer-retention-renewal-seminar/ LOCATION:Hilton Chicago\, 720 South Michigan Avenue\, Chicago\, IL\, 60605\, United States CATEGORIES:Training ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20220331 DTEND;VALUE=DATE:20220402 DTSTAMP:20220121T164342Z CREATED:20211004T225400Z LAST-MODIFIED:20220121T164342Z UID:3833-1648684800-1648857599@networkcsc.com SUMMARY:HR Management Conference DESCRIPTION:It has always been a challenge to recruit and retain laundry industry employees\, but never more so than in the past few years. Rising wage and benefits expectations\, competition from the likes of Walmart and Amazon\, pandemic precautions\, the “Great Resignation of 2021\,” changes in workforce demographics\, and more are all affecting human resources departments across the country and forcing adaptations to today’s unique marketplace. \nIt’s all about reaching and influencing the candidates – wherever they are\, whatever they view\, read\, hear\, or see\, and no matter whether you’re trying to recruit at the executive\, management\, or production levels of your organization. \nIn this high-impact presentation\, we’ll look at effective recruitment and retention strategies\, approaches to the multi-generational workforce\, the new recruiting framework\, and 11 key strategies to revamp your recruiting message.\nAt this conference\, you will learn:\n• Designing a more attractive compensation structure\n• How compensation impacts the recruiting process\n• Key retention and motivation drivers\n• Onboarding of new employees\n• Why pre-pandemic recruitment and retention plans fail in the current environment\n• Why organizations need to keep their fingers on the pulse of the marketplace so that current employees become evangelists and ambassadors for your brand\n• Handling the burgeoning social network issues\n• Protected Concerted Activity (NLRB)\n• Making dress code accommodations to the cultural and religious needs of candidates and employees\n• Staying HR compliant\n• The latest COVID guidelines. \n\n\n 2022-HR-Management-Conf-Agenda.pdf (884 downloads ) URL:https://networkcsc.com/event/hr-management-seminar/ LOCATION:Caribe Royale\, 8101 World Center Dr\, Orlando\, FL\, United States CATEGORIES:Training ORGANIZER;CN="Renee McCollum":MAILTO:renee@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20220309 DTEND;VALUE=DATE:20220311 DTSTAMP:20211004T223329Z CREATED:20211004T223011Z LAST-MODIFIED:20211004T223329Z UID:3811-1646784000-1646956799@networkcsc.com SUMMARY:CSCNetwork Annual Convention DESCRIPTION:This two-day event is for approved members and suppliers of CSCNetwork. To learn more\, please visit www.networkcsc.com/ac2022! URL:https://networkcsc.com/event/cscnetwork-annual-convention/ LOCATION:ARIA RESORT & CASINO\, 3730 S Las Vegas Blvd\, Las Vegas\, NV\, 89158\, United States ORGANIZER;CN="Ryan Sedlacek":MAILTO:ryan@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20220204 DTEND;VALUE=DATE:20220205 DTSTAMP:20211004T225235Z CREATED:20211004T225235Z LAST-MODIFIED:20211004T225235Z UID:3831-1643932800-1644019199@networkcsc.com SUMMARY:Board of Directors Meeting DESCRIPTION: URL:https://networkcsc.com/event/board-of-directors-meeting-2/ ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20220203 DTEND;VALUE=DATE:20220204 DTSTAMP:20211004T225156Z CREATED:20211004T225156Z LAST-MODIFIED:20211004T225156Z UID:3829-1643846400-1643932799@networkcsc.com SUMMARY:Supplier Relations Committee DESCRIPTION: URL:https://networkcsc.com/event/supplier-relations-committee/ CATEGORIES:Other ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20220127 DTEND;VALUE=DATE:20220129 DTSTAMP:20220105T170752Z CREATED:20211004T224953Z LAST-MODIFIED:20220105T170752Z UID:3825-1643241600-1643414399@networkcsc.com SUMMARY:SECURE Group Meeting DESCRIPTION:Breaking Through the Complexity of Recruiting\, Selecting & Hiring Today’s Service Professional \nThe pandemic has increased the complexity and difficultly of recruiting and hire service professionals. This session will help you successfully navigate the changing landscape by exploring how the role of the service professional has changed and evolved\, how customers’ expectations have shifted\, and why not all route and service roles are the same\, requiring today’s employers to carefully define the proper metrics for selection of each position to effectively recruit and hire right. \nThis meeting will explore trends and changes in the industry and why the traditional route driver is no longer a complete definition of today’s service professional. Technology\, keywords\, social networks\, and the web have changed recruitment and the strategies required to effectively recruit and hire in a highly competitive marketplace. \nAs a leader in the textile rental marketplace\, Growth Dynamics (GDI) has been supporting leadership efforts in sales and service selection for over 20 years. GDI will share proven methodologies for what is working\, provide takeaways for effectively defining the role of service\, and show you how to recruit and retain the right team members. \n\n\n SECURE-January-2022.pdf (995 downloads ) URL:https://networkcsc.com/event/secure-group-meeting-4/ LOCATION:Westin Riverwalk San Antonio\, San Antonio\, TX\, United States ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20220120 DTEND;VALUE=DATE:20220122 DTSTAMP:20220105T171344Z CREATED:20211004T224702Z LAST-MODIFIED:20220105T171344Z UID:3820-1642636800-1642809599@networkcsc.com SUMMARY:SOAPP Group Meeting DESCRIPTION:Process Investigations\nThe Impact of Wash Chemistry Formulas on Production Outputs \nJoin us for an interactive session with Bob Corfield where we will discuss “How wash scheduling is impacted by chemical formulas and process water limits\, and how a balanced approach is essential to maximizing plant productivity; Or\, how to avoid a 3rd shift by washing with a balanced sequence.” \nPlant Tour: Republic Master Chefs \n\n\n SOAPP-Agenda-Jan-20-21-2022.pdf (1049 downloads ) URL:https://networkcsc.com/event/soapp-group-meeting-3/ LOCATION:The Renaissance – Long Beach\, CA\, Long Beach\, CA\, United States CATEGORIES:Training ORGANIZER;CN="Renee McCollum":MAILTO:renee@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20220113 DTEND;VALUE=DATE:20220115 DTSTAMP:20220105T171141Z CREATED:20211004T224431Z LAST-MODIFIED:20220105T171141Z UID:3814-1642032000-1642204799@networkcsc.com SUMMARY:SMART Group Meeting DESCRIPTION:Hiring & Retaining Talent \nEmployers all over the country are struggling with hiring and retaining employees. You\, the employer\, need to know why this is and what you can do about it.\nIn this session\, you will learn: \n• Where to find top talent now!\n• How to be attractive in this market\n• A team approach to the interview process\n• Preventing turnover through emotional preparation \nAbout the Speaker:\nAngie is a 25-year sales and sales management veteran with nationally recognized success spanning several industries\, including real estate\, finance\, healthcare\, in-surance\, and printing/publishing. She received her Professional Coach Certification through the Institute for Professional Excellence in Coaching. Her clients rave not only about their increased profits and success in business but also about their improved quality of life. \n\n\n SMART-2022.pdf (1356 downloads ) URL:https://networkcsc.com/event/smart-group-meeting-4/ LOCATION:Grand Bohemian Orlando\, 325 S Orange Ave FL 32801\, Orlando\, FL\, 32801\, United States CATEGORIES:Training ORGANIZER;CN="Ryan Sedlacek":MAILTO:ryan@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20220105T113000 DTEND;TZID=America/Chicago:20220105T123000 DTSTAMP:20220103T191308Z CREATED:20220103T143330Z LAST-MODIFIED:20220103T191308Z UID:3966-1641382200-1641385800@networkcsc.com SUMMARY:Dealing with COVID-19 Vaccine Mandates - Webinar DESCRIPTION:Are you confused about the on-again-off-again OSHA COVID-19 vaccine mandate? You’re not alone! Join employment law expert Scott Kamins in this timely webinar as he explains the current state of affairs\, what you can expect going forward\, and how you can protect your company and your employees. \nAttendees will learn:\n• What the new OSHA COVID-19 vaccine mandates require\n• Who is covered\n• Employers obligations for paid leave and other time off\n• Procedures and documentation required\n• Notice that must be provided to employees\n• An update on the impact of litigation challenging the mandates\n• Exemptions\, and how the new mandates work with other laws URL:https://networkcsc.com/event/dealing-with-covid-19-vaccine-mandates-webinar/ LOCATION:Virtual Event ORGANIZER;CN="Ryan Sedlacek":MAILTO:ryan@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211130T110000 DTEND;TZID=America/Chicago:20211130T120000 DTSTAMP:20211116T181157Z CREATED:20211116T181157Z LAST-MODIFIED:20211116T181157Z UID:3930-1638270000-1638273600@networkcsc.com SUMMARY:Webinar: Dealing with COVID-19 Vaccine Mandates DESCRIPTION:Employers have new vaccine rules to anticipate and navigate. Scott Kamins of Offit Kurman will present on the new federal rules requiring large employers\, Medicare/Medicaid recipient health care providers and federal contractors to mandate the COVID-19 vaccine among employees. \nAttendees will learn: \n – What the new OSHA COVID-19 vaccine mandates require\n – Who is covered\n – Employers obligations for paid leave and other time off\n – Procedures and documentation required\n – Notice that must be provided to employees\n – An update on the impact of litigation challenging the mandates\n – Exemptions\, and how the new mandates work with other laws URL:https://networkcsc.com/event/webinar-dealing-with-covid-19-vaccine-mandates/ LOCATION:Virtual Event CATEGORIES:Webinar ORGANIZER;CN="Ryan Sedlacek":MAILTO:ryan@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20211119 DTEND;VALUE=DATE:20211120 DTSTAMP:20210519T182946Z CREATED:20210519T182946Z LAST-MODIFIED:20210519T182946Z UID:3134-1637280000-1637366399@networkcsc.com SUMMARY:2021 Mat Promotion Conclusion DESCRIPTION: URL:https://networkcsc.com/event/2021-mat-promotion-conclusion/ ORGANIZER;CN="Renee McCollum":MAILTO:renee@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211115T080000 DTEND;TZID=America/Chicago:20211116T170000 DTSTAMP:20210818T192331Z CREATED:20210519T182914Z LAST-MODIFIED:20210818T192331Z UID:3132-1636963200-1637082000@networkcsc.com SUMMARY:Owners Summit DESCRIPTION:The Leadership Journey\nPresented by Kevin Ames\, Founder\, Ames Leadership Institute \nHighly effective leadership is the key to the success of any organization. Keys unlock doors and keys turn things on. That’s the job of the leader: to unlock the potential of their people and turn them on to a life of productivity\, contribution\, and professional achievement. \nIn order to create those keys\, leaders need to establish trust; that is how influence is achieved. Trust is established through consistent\, exemplary behavior\, and effective communication that reveals the character of the leader. The goal of The Leadership Journey is to help leaders develop the characteristics and attributes necessary to achieve success. \nIn this presentation\, you will identify the path to highly effective leadership\, and you will be inspired as a leader to desire and bring out the best not only in yourself\, but also in your people. You’ll also learn the keys to influential leadership and the steps to effective leadership development\, employee engagement\, and start down the road toward creating a company culture that will be the envy of your peers. \nPLUS – Improve Your Bottom Line by Improving Your Employees’ Safety Performance \nFull Agenda \nRegister Online URL:https://networkcsc.com/event/owners-summit-2/ LOCATION:Hotel Indigo\, 301 Union Street North\, Nashville\, TN\, United States ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211111T080000 DTEND;TZID=America/Chicago:20211112T170000 DTSTAMP:20211004T154826Z CREATED:20210519T171310Z LAST-MODIFIED:20211004T154826Z UID:3128-1636617600-1636736400@networkcsc.com SUMMARY:Canceled - Growing & Sustaining Routes Seminar DESCRIPTION:Canceled – Due to COVID travel restrictions and ongoing labor shortages\, CSC has made the decision to cancel this event. We hope to see you at another CSC training event soon. \nCSC’s “Growing & Sustaining Routes” Seminar will supercharge your company with route growth results. This CSC exclusive seminar provides the tools\, training\, and skills to accelerate your top line revenues\, enhance your service sales culture\, and expand your bottom line margins with a focus on the most profitable growth segments for independent laundries. \nThe result will be profitable route growth through customer account penetration and new customer development strategies featuring product and service offerings unique to independent laundries and the competitive advantages provided to their customers. URL:https://networkcsc.com/event/strategic-customer-growth/ ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20211105 DTEND;VALUE=DATE:20211106 DTSTAMP:20210519T171158Z CREATED:20210519T171158Z LAST-MODIFIED:20210519T171158Z UID:3124-1636070400-1636156799@networkcsc.com SUMMARY:Board of Directors Meeting DESCRIPTION:Fort Lauderdale\, FL URL:https://networkcsc.com/event/board-of-directors-meeting/ LOCATION:Fort Lauderdale\, FL\, United States ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211007T080000 DTEND;TZID=America/Chicago:20211008T170000 DTSTAMP:20210816T141957Z CREATED:20210519T170614Z LAST-MODIFIED:20210816T141957Z UID:3118-1633593600-1633712400@networkcsc.com SUMMARY:SECURE Group Meeting DESCRIPTION:Measuring Performance to Achieve Service & Growth Goals \nSustained growth is critical to the success of all service programs. Join us for an interactive session where we will discuss ways your service department can measure and achieve your growth goals. \nKey Performance Indicators (KPIs) – As they say\, you can’t manage what you don’t measure. Keeping score is critical whether it’s in sports or business. We’ll be reviewing what KPIs you measure for your department and overall business. We’ll also review which KPIs have the biggest impact on your company’s financials. \nRunning Successful Promotions – Contests or promotions can provide a much needed revenue boost with high margin products. They also can have a significant impact on your customer retention. A national study showed that if a customer has added a new product in the last six months\, the likelihood of them quitting your service is cut in half. We’ll share best practices and review some core principles that if followed\, will ensure your promotions are always a huge success. \nClick here for the full meeting agenda. To register please contact Lisa Wacker. URL:https://networkcsc.com/event/secure-group-meeting-3/ LOCATION:Hilton Garden Inn Philadelphia City Center\, 1100 Arch St\, Philadelphia\, PA\, 19107\, United States ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20211004 DTEND;VALUE=DATE:20211005 DTSTAMP:20210818T124752Z CREATED:20210519T170053Z LAST-MODIFIED:20210818T124752Z UID:3115-1633305600-1633391999@networkcsc.com SUMMARY:Mat Promotion Start Date DESCRIPTION:Make your plans now to join fellow CSC Members for the best Fall event of the\nyear! CSC’s 2021 Mat Promotion\, sponsored by M+A Matting\, has up to $60\,000 in\ncash prizes to get your route service professionals excited about achieving profitable\nmat growth. \nCSC’s mat promotion is a good time to:\n– Promote new products\n– Grow your mat rental business\n– Reward your employees\n– Build customer loyalty \nBest of all\, we are making it easier than ever for your company to participate! From\nAugust 1\, 2021 through the start of your company’s mat promotion\, all of your\ncompany’s purchases will count toward the 2021 CSC Mat Promotion. \n  \nRegister Here \nFind out all of the participation requirements\, guidelines\, and other information here.\nOnce registered\, you will receive confirmation of your participation\, and you will be\nprompted to complete some additional information. URL:https://networkcsc.com/event/mat-promotion-start-date/ ORGANIZER;CN="Renee McCollum":MAILTO:renee@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210930T080000 DTEND;TZID=America/Chicago:20211001T170000 DTSTAMP:20210817T153329Z CREATED:20210519T164745Z LAST-MODIFIED:20210817T153329Z UID:3112-1632988800-1633107600@networkcsc.com SUMMARY:SOAPP Group Meeting DESCRIPTION:Laundry Audits\nJoin us for an interactive session where we will discuss how to ensure your laundry is processing industrial garments following best industry practices.\nWe will review\, step-by-step\, each process from soil sort to loading delivery trucks with an emphasis on the proper use of laundry equipment. We will demonstrate a unique method of testing actual internal dryer temperatures. \nIn this session\, you will discover that an independent assessment of your plant’s quality systems\, and a view of the facility’s precision in producing consistent quality textile goods\, will aid in supporting your health and safety goals. \nPlant Tour: UniFirst \nTo learn more\, contact Renee McCollum. \n\n\n SOAPP-Agenda-Sept-30-Oct-1-2021.pdf (1571 downloads )\n\n\n\nHealth & Safety Guidelines \n  URL:https://networkcsc.com/event/soapp-group-meeting-2/ LOCATION:Hotel Indigo\, 301 Union Street North\, Nashville\, TN\, United States ORGANIZER;CN="Renee McCollum":MAILTO:renee@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210920T080000 DTEND;TZID=America/Chicago:20210922T170000 DTSTAMP:20210709T132529Z CREATED:20210519T164642Z LAST-MODIFIED:20210709T132529Z UID:3109-1632124800-1632330000@networkcsc.com SUMMARY:Service Management Seminar DESCRIPTION:The CSC Service Management Seminar teaches the updated skills\, techniques\, and methods that are shared by our industry’s most successful service managers. This seminar offers a unique and exclusive opportunity to bring your service management team up-to-speed on such important topics as handling difficult customers\, dealing with stress\, motivating others\, finding new RSRs\, renewing accounts\, obtaining referrals\, adding new business\, and retaining customers. \nIntended for service managers and supervisors\, but also relevant to general managers and owners\, the CSC Service Management Seminar with John Condry will positively impact every participant’s world view\, help them to break out of the mold as leaders\, and introduce them to lively and exciting concepts that will resonate with and motivate your most valuable service asset: your RSRs. \nCSCNetwork is working diligently to provide a safe event for our attendees\, including by constantly monitoring and complying with the latest federal\, state\, local\, and property guidelines and regulations\, as well as the CDC’s information on COVID-19 precautions. Please visit our Health & Safety page to learn more about our safety plan and most up-to-date guidelines for this meeting. Please keep in mind that all attendees must complete a Live Event Waiver in order to attend this event. \n\n\n Service Management Agenda 2021 (1797 downloads ) URL:https://networkcsc.com/event/service-management-seminar/ LOCATION:Allegro Royal Sonesta\, 171 West Randolph St.\, Chicago\, 60601 ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210916T080000 DTEND;TZID=America/Chicago:20210917T170000 DTSTAMP:20210706T130431Z CREATED:20210519T164218Z LAST-MODIFIED:20210706T130431Z UID:3106-1631779200-1631898000@networkcsc.com SUMMARY:SMART Group Meeting DESCRIPTION:Building a Winning Sales Team\nGreat sales teams don’t just happen overnight they are built from the ground up. The journey starts with a collection of sales talent and a commitment and desire to win a championship. \nAs Sales Leaders\, we are the captain of the ship and before we set sail on this cultural voyage\, we need a map. \nIn our session together\, we will create this blueprint\, start with the basics and select ingredients that challenge them\, reward them\, and provide opportunities for growth….after all salespeople are a different type of people; they are energetic\, outgoing\, competitive\, and driven by new challenges. Please be prepared to share your best practices and ideas as the answers are ‘within’. \n\n\n SMART_agenda.pdf (984 downloads )\n\n\n\nLive Event Waiver \nHealth & Safety Guidelines – SMART Group URL:https://networkcsc.com/event/smart-group-meeting-3/ LOCATION:Hotel Indigo\, 301 Union Street North\, Nashville\, TN\, United States CATEGORIES:Training ORGANIZER;CN="Ryan Sedlacek":MAILTO:ryan@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210812T080000 DTEND;TZID=America/Chicago:20210812T170000 DTSTAMP:20210519T163831Z CREATED:20210519T163801Z LAST-MODIFIED:20210519T163831Z UID:3103-1628755200-1628787600@networkcsc.com SUMMARY:Supplier Relations Committee Meeting DESCRIPTION:Chicago\, IL URL:https://networkcsc.com/event/supplier-relations-committee-meeting/ CATEGORIES:Other ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20210728 DTEND;VALUE=DATE:20210730 DTSTAMP:20210615T180247Z CREATED:20210510T144342Z LAST-MODIFIED:20210615T180247Z UID:2847-1627430400-1627603199@networkcsc.com SUMMARY:Discover 2021: Insights & Ideas from Primary Suppliers DESCRIPTION:Registration Deadline: June 25th \nJoin CSCNetwork and celebrate a return to in-person meetings at Discover 2021: Insights & Ideas from Primary Suppliers. While virtual training has served us well through the pandemic\, this time has taught us more than ever the true value of face-to-face events. Being together to learn from shared experiences reinforces the bond that all independent operators share. \nAt Discover 2021\, CSC primary suppliers will provide market and product updates\, technology developments\, revenue-generating ideas\, and members will participate in valuable networking sessions. This custom content is tailored for owners\, leaders\, managers\, and those looking to reconnect with their peers. \nCSCNetwork is working diligently to provide a safe event for our attendees\, including by constantly monitoring and complying with the latest federal\, state\, local\, and property guidelines and regulations\, as well as the CDC’s information on COVID-19 precautions. Please visit our Health & Safety page to learn more about our safety plan and most up-to-date guidelines for this meeting. Please keep in mind that all attendees must complete a Live Event Waiver in order to attend this event. \nAgenda \nDuty of Care \nHealth & Safety Guidelines \nLive Event Waiver URL:https://networkcsc.com/event/discover-2021-insights-ideas-from-primary-suppliers/ LOCATION:ARIA RESORT & CASINO\, 3730 S Las Vegas Blvd\, Las Vegas\, NV\, 89158\, United States CATEGORIES:Training ORGANIZER;CN="Ryan Sedlacek":MAILTO:ryan@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20210722 DTEND;VALUE=DATE:20210724 DTSTAMP:20210615T180821Z CREATED:20210510T144806Z LAST-MODIFIED:20210615T180821Z UID:2853-1626912000-1627084799@networkcsc.com SUMMARY:HR Management Conference DESCRIPTION:Registration Deadline: July 2\, 2021\n \nCSCNetwork presents Stephen E. Giles\, Labor Law Attorney / Educator with Employers Law SC\, LLC\, and Rachel Roop\, VP of Sales (East Region) with Ascentis\, as our conference leaders at the 2021 HR Management Conference in Nashville. \nThis conference will be a hands-on\, interactive session with takeaways that will help your organization achieve its HR goals. Limited to 30 participants\, attendees will have the opportunity to interact and share their own experiences and personal work contributions. There will also be time to discuss additional issues that HR leaders face and a time to build a network of peers. \nCSCNetwork is working diligently to provide a safe event for our attendees\, including by constantly monitoring and complying with the latest federal\, state\, local\, and property guidelines and regulations\, as well as the CDC’s information on COVID-19 precautions. Please visit our Health & Safety page to learn more about our safety plan and most up-to-date guidelines for this meeting. Please keep in mind that all attendees must complete a Live Event Waiver in order to attend this event \n\n\n 2021-HR-Conference-Agenda.pdf (1706 downloads )\n\n\n\n  \nDuty of Care \nHealth & Safety Guidelines \nLive Event Waiver URL:https://networkcsc.com/event/hr-management-conference/ LOCATION:Hotel Indigo\, 301 Union Street North\, Nashville\, TN\, United States CATEGORIES:Training ORGANIZER;CN="Renee McCollum":MAILTO:renee@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210624T100000 DTEND;TZID=America/Chicago:20210624T110000 DTSTAMP:20210614T175731Z CREATED:20210614T175731Z LAST-MODIFIED:20210614T175731Z UID:3388-1624528800-1624532400@networkcsc.com SUMMARY:Webinar - The Perfect Storm: Managing Supply Chain Risks in 2021 DESCRIPTION:Join us for a Complimentary Webinar! \nPandemic-induced challenges in the global supply chain dominate today’s headlines and cable news shows. Entire sectors of the global economy – manufacturing\, transportation\, logistics\, and energy\, just to name a few – are being strained beyond their limits. Under normal circumstances\, disruption in any one of these sectors could cause temporary ripples in global markets\, but when they occur simultaneously it creates a perfect storm. \nIn this live webinar\, you will learn what caused this crisis\, how long experts expect it to last\, strategies and tactics to help with supply chain planning\, sourcing\, and procurement\, and what you can do in the long term to protect your business. You will not want to miss the critical information presented in this webinar! \nPresenters:\nJeff Landry\, Director of Global Solutions & Steve Kallenbach\, Director of Market Solutions\, ADI American Dawn \nJon Wynkoop\, CFO\, Gurtler Industries\, Inc. \nJeremy Lott\, President\, SanMar Corporation \nTy Acton\, President\, Tingue URL:https://networkcsc.com/event/webinar-the-perfect-storm-managing-supply-chain-risks-in-2021/ LOCATION:Virtual Event CATEGORIES:Webinar ORGANIZER;CN="Ryan Sedlacek":MAILTO:ryan@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210520T093000 DTEND;TZID=America/Chicago:20210520T140000 DTSTAMP:20210331T143501Z CREATED:20210331T143338Z LAST-MODIFIED:20210331T143501Z UID:2382-1621503000-1621519200@networkcsc.com SUMMARY:SOAPP Group Meeting DESCRIPTION:Featuring G.A. Braun and Huebsch\n*Live via Zoom*\n\nRegistration Deadline: May 14th\n \nThe efficient operation of industrial dryers requires a working knowledge of the fundamentals of drying\, heat transfer\, air flows and moisture removal. With budgetsstretched\, thindryers are a target area to potentially squeeze some efficiencies and productivity savings. In this session\, you will determine how to fulfill process objectives\, conduct dryer surveys as an aid to problem solving and improving operations\, estimate air flows and process design requirements\, and identify leaks. You’ll explore methods to achieve energy savings and improve your product. This session also includes a virtual tour of Huebsch. URL:https://networkcsc.com/event/soapp-group-meeting/ LOCATION:Virtual Event CATEGORIES:Training ORGANIZER;CN="Renee McCollum":MAILTO:renee@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210513T100000 DTEND;TZID=America/Chicago:20210513T130000 DTSTAMP:20210331T143513Z CREATED:20210331T142557Z LAST-MODIFIED:20210331T143513Z UID:2370-1620900000-1620910800@networkcsc.com SUMMARY:SECURE Group Meeting DESCRIPTION:Customer EQ Workshop\nPresented by: Beth Maynard\, Sales Gravy\n*Live Via Zoom*\nRegistration Deadline: April 30th\n \nBased on the best-selling book Sales EQ\, by Jeb Blount (former Aramark Uniform Services VP)\, this training program incorporates communication techniques and human influence frameworks to impact stakeholder decisions\, reduce resistance and build deeper customer relationships. Learn how to leverage the most important discipline in customer interactions and solve the problem/issue with confidence. Utilizing a three-step framework\, attendees will learn how to help manage disruptive emotions and deal with challenges and objections more successfully. URL:https://networkcsc.com/event/secure-group-meeting-2/ LOCATION:Virtual Event CATEGORIES:Training ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210506T100000 DTEND;TZID=America/Chicago:20210506T133000 DTSTAMP:20210331T143526Z CREATED:20210331T141217Z LAST-MODIFIED:20210331T143526Z UID:2367-1620295200-1620307800@networkcsc.com SUMMARY:SMART Group Meeting DESCRIPTION:The Process of Profit – How to Reverse Downward Price Pressure in the Laundry Industry\nPresented by: Troy Harrison\n*Live via Zoom*\nRegistration Deadline: April 23rd\nToo many rental laundries have gotten trapped into a downward spiral of competing too much on price and too little on other factors in the customer’s buying decision. It doesn’t have to be that way. In this program\, Troy “The Sales Navigator” Harrison shows why this has happened\, and the techniques you can implement on your sales team and your company culture to reverse this dynamic. Troy speaks from his own experience as an award-winning sales manager in the laundry industry\, as well as from over thirty years total experience in sales and sales management. URL:https://networkcsc.com/event/smart-group-meeting-2/ LOCATION:Virtual Event CATEGORIES:Training ORGANIZER;CN="Ryan Sedlacek":MAILTO:ryan@networkcsc.com END:VEVENT END:VCALENDAR