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X-WR-CALDESC:Events for CSCNetwork
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DTSTART:20210314T080000
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DTSTART:20211107T070000
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20231117
DTEND;VALUE=DATE:20231118
DTSTAMP:20230508T210338Z
CREATED:20230508T210338Z
LAST-MODIFIED:20230508T210338Z
UID:5723-1700179200-1700265599@networkcsc.com
SUMMARY:2023 CSC Mat Promotion - Conclusion
DESCRIPTION:
URL:https://networkcsc.com/event/2023-csc-mat-promotion-conclusion/
ORGANIZER;CN="Kristi Suther":MAILTO:kristi@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231113
DTEND;VALUE=DATE:20231115
DTSTAMP:20231009T164428Z
CREATED:20230508T210220Z
LAST-MODIFIED:20231009T164428Z
UID:5720-1699833600-1700006399@networkcsc.com
SUMMARY:Owners Summit
DESCRIPTION:Owners-Summit-Nov-2023.pdf	(1016 downloads	)
URL:https://networkcsc.com/event/owners-summit-5/
LOCATION:Loews Hotel – Chicago\, IL\, 455 North Park Drive\, Chicago\, IL\, 60611
ORGANIZER;CN="CSCNetwork":MAILTO:info@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231103
DTEND;VALUE=DATE:20231104
DTSTAMP:20230508T205907Z
CREATED:20230508T205907Z
LAST-MODIFIED:20230508T205907Z
UID:5717-1698969600-1699055999@networkcsc.com
SUMMARY:Board of Directors Meeting
DESCRIPTION:
URL:https://networkcsc.com/event/board-of-directors-meeting-4/
LOCATION:Palm Springs\, CA\, United States
ORGANIZER;CN="CSCNetwork":MAILTO:info@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231016
DTEND;VALUE=DATE:20231019
DTSTAMP:20231003T192249Z
CREATED:20231003T192249Z
LAST-MODIFIED:20231003T192249Z
UID:5942-1697414400-1697673599@networkcsc.com
SUMMARY:CSC Service Institute
DESCRIPTION:Introducing the new CSC Service Certification for Service Leadership – the CSC Service Institute for Industry Service Management. Formerly known as Coaches Clinic by Performance Matters\, this collaboration aims to provide top-notch training and development to Service teams. The CSC Service Institute is a Certified Service Training process that assists Member Service Management in building better teams for implementing the best Route Service training practices and strategies in their organizations. \nIndustry Overview \nLeadership \n\nLeaders vs. Managers\nMoving from Peer to Manager\nManaging Your Schedule\n\nService Communications \n\nHow to Provide Effective Feedback\nHow to Handle Customer Questions & Concerns\nRSR Delivery Best Practices\nNew Account Installations\n\nRoute Safety \n\nAt the Locations\, On the Truck\, At the Customers site\n\nGetting to Know Your RSRs \n\nHow to Track\, Review\, and Share KPI Results\nValue-Added Route Rides\nPerforming Daily check-ins\nThe Art of Effective Weekly 1:1s\nService Meetings\n\nGoal Setting: SMART (Specific\, Measurable\, Attainable\, Relevant\, Time-Based) Goals  \n\nEach attendee presents their SMART GOAL at the session. \nOngoing accountability with follow-up on Goals specific to each attendee: 2 weeks after the session and 30/60/90 days after the session providing additional takeaway value to track the status of SMART Goals and progress via Microsoft Teams calls.  \n\nPresented by Ray Shabandarian \n About the Presenter: \nRay Shabandarian \nIn November 2022\, Ray became the Director of Service Consultant at Performance Matters. He has 24 years of industry experience\, having worked at Cintas\, AmeriPride\, and Aramark in various roles such as Service Sales Rep\, Certified Route Trainer\, Service Training Coordinator\, Sales Rep\, Service Manager\, and Branch Manager. Ray transitioned to Corporate Service Training\, where he played a key role in developing\, implementing\, and managing multiple best practices and service programs across North America.
URL:https://networkcsc.com/event/csc-service-institute/
LOCATION:Chicago\, IL
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20231010T100000
DTEND;TZID=America/Chicago:20231010T110000
DTSTAMP:20230918T214551Z
CREATED:20230918T214551Z
LAST-MODIFIED:20230918T214551Z
UID:5920-1696932000-1696935600@networkcsc.com
SUMMARY:Mastering Cybersecurity: Unveiling Threats and Empowering Risk Identification
DESCRIPTION:In this webinar we’ll dive into the world of cybersecurity\, equipping you with the knowledge and tools to effectively identify and mitigate digital risks. In an era where digital threats are constantly evolving\, understanding the intricacies of cybersecurity is crucial for individuals and organizations alike. Nancy Henriquez of Synetek Solutions will guide you through the fundamentals of cyber threats\, providing insights into the latest tactics used by malicious actors. From phishing attacks to data breaches\, you’ll gain a comprehensive understanding of the threat landscape. We’ll then shift our focus to proactive risk identification\, discussing strategies to evaluate your digital ecosystem\, pinpoint potential vulnerabilities\, and implement preventive measures. \nIf you are a business owner or manager this webinar will empower you to make informed decisions in an increasingly interconnected world. Don’t miss this opportunity to fortify your cybersecurity defenses and stay ahead of emerging threats. \nAbout the Presenter: Nancy Henriquez | VP of Sales and Marketing\, Synetek \nNancy Henriquez is VP of Sales and Marketing for Synetek Solutions\, a Texas-based Managed Service Provider serving as an outsourced IT department for small and medium sized businesses. In 2008\, Nancy co-founded her first IT business at the age of 22 after being in the industry right out of high school. In 2016 she founded an award-winning cybersecurity and compliance focused MSP before being acquired in 2021. \nNancy’s expertise are cybersecurity and compliance within small and medium sized businesses\, understanding the level of risk and responsibility and connecting that to the right tools for an organization to implement. \nNancy is an alumni of the Goldman Sachs 10K Small Business Program\, selected as a Champion for the C200 advancing women grant\, graduated from the Babson College Women Innovating Now (WIN) Lab. She has been recognized for her DE&I advocacy in the IT Channel\, listed as top 100 Women of the IT Channel in 2020\, 2021\, and 2022\, recognized as a Next-Gen Leader in the IT Channel and sits on the board of several IT organization boards. \nNancy is also the host of the Business + Tech = Success Podcast which aims to help business owners talk about IT and how it affects business long term as well as in the day to day. The podcast is available on all podcast platforms.
URL:https://networkcsc.com/event/synetek_webinar/
LOCATION:Virtual Event
CATEGORIES:Webinar
ORGANIZER;CN="CSCNetwork":MAILTO:info@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231005
DTEND;VALUE=DATE:20231007
DTSTAMP:20230719T150012Z
CREATED:20230508T205748Z
LAST-MODIFIED:20230719T150012Z
UID:5715-1696464000-1696636799@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:SECURE-OCT-2023-Agenda.pdf	(782 downloads	)
URL:https://networkcsc.com/event/secure-group-meeting-7/
LOCATION:Radisson Plaza Hotel & Suites – Kalamazoo\, MI\, 100 West Michigan Ave\, Kalamazoo\, MI\, 49007\, United States
ORGANIZER;CN="CSCNetwork":MAILTO:info@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231002
DTEND;VALUE=DATE:20231003
DTSTAMP:20230508T205629Z
CREATED:20230508T205629Z
LAST-MODIFIED:20230508T205629Z
UID:5713-1696204800-1696291199@networkcsc.com
SUMMARY:2023 CSC Mat Promotion - Start Date
DESCRIPTION:
URL:https://networkcsc.com/event/2023-csc-mat-promotion-start-date/
ORGANIZER;CN="CSCNetwork":MAILTO:info@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230928
DTEND;VALUE=DATE:20230930
DTSTAMP:20230719T150107Z
CREATED:20230508T205421Z
LAST-MODIFIED:20230719T150107Z
UID:5710-1695859200-1696031999@networkcsc.com
SUMMARY:SOAPP Group Meeting
DESCRIPTION:SOAPP-Sept-2023-Agenda.pdf	(983 downloads	)
URL:https://networkcsc.com/event/soapp-group-meeting-6/
LOCATION:Radisson Plaza Hotel & Suites – Kalamazoo\, MI\, 100 West Michigan Ave\, Kalamazoo\, MI\, 49007\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230914
DTEND;VALUE=DATE:20230916
DTSTAMP:20230719T145933Z
CREATED:20230508T205151Z
LAST-MODIFIED:20230719T145933Z
UID:5707-1694649600-1694822399@networkcsc.com
SUMMARY:SMART Group Meeting
DESCRIPTION:SMART-September-2023-Agenda.pdf	(1311 downloads	)
URL:https://networkcsc.com/event/smart-group-meeting-7/
LOCATION:Royal Sonesta New Orleans\, 300 Bourbon Street\, New Orleans\, LA\, 70130\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230810
DTEND;VALUE=DATE:20230811
DTSTAMP:20230508T204821Z
CREATED:20230508T204821Z
LAST-MODIFIED:20230508T204821Z
UID:5703-1691625600-1691711999@networkcsc.com
SUMMARY:Supplier Relations Committee
DESCRIPTION:
URL:https://networkcsc.com/event/supplier-relations-committee-2/
LOCATION:Loews Chicago O’Hare Hotel – Chicago\, IL\, 5300 North River Road\, Rosemont\, IL\, 60018\, United States
ORGANIZER;CN="CSCNetwork":MAILTO:info@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230623
DTEND;VALUE=DATE:20230624
DTSTAMP:20230508T204916Z
CREATED:20230508T204152Z
LAST-MODIFIED:20230508T204916Z
UID:5700-1687478400-1687564799@networkcsc.com
SUMMARY:Board of Directors
DESCRIPTION:
URL:https://networkcsc.com/event/board-of-directors-2/
LOCATION:Salt Lake City\, UT\, United States
ORGANIZER;CN="CSCNetwork":MAILTO:info@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230518
DTEND;VALUE=DATE:20230520
DTSTAMP:20230508T203943Z
CREATED:20230508T203943Z
LAST-MODIFIED:20230508T203943Z
UID:5695-1684368000-1684540799@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:What is SECURE? CSCNetwork’s SECURE Group is an opportunity for members to build relationships\, stay abreast of service management trends\, and gain insight into critical industry challenges – all while enjoying destinations that change throughout the year.  \nThe SECURE Group is meeting in Savannah\, GA on May 18th and 19th. John Horton will share his knowledge of Effectively Dealing with Conflict with attendees. The group will also discuss Managing RSR’s Roundtable; a facilitated discussion covering topics of communication issues\, teamwork\, accountability\, and more!  \nVIEW THE AGENDA HERE.
URL:https://networkcsc.com/event/secure-group-meeting-6/
LOCATION:Savannah\, GA\, United States
ORGANIZER;CN="CSCNetwork":MAILTO:info@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230511
DTEND;VALUE=DATE:20230513
DTSTAMP:20230508T202406Z
CREATED:20230508T200857Z
LAST-MODIFIED:20230508T202406Z
UID:5688-1683763200-1683935999@networkcsc.com
SUMMARY:SMART Group Meeting
DESCRIPTION:Join the SMART Group’s upcoming meeting in Austin\, TX. The group will have the opportunity to hear from Troy “The Sales Navigator” Harrison where they will learn the art of exceling at negotiations. There will also be a sharing of Best Ideas and Critical Issues. As well as time to Network amongst your peers.  \nThis meeting will be held at the Hyatt Centric in the heart of downtown Austin.  \nVIEW THE AGENDA  HERE.
URL:https://networkcsc.com/event/smart-group-meeting-6/
LOCATION:Austin\, TX
ORGANIZER;CN="CSCNetwork":MAILTO:info@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20230123T110000
DTEND;TZID=America/Chicago:20230123T113000
DTSTAMP:20221230T205614Z
CREATED:20221230T205614Z
LAST-MODIFIED:20221230T205614Z
UID:5379-1674471600-1674473400@networkcsc.com
SUMMARY:Webinar - Your Cyber Risk Exposure
DESCRIPTION:Cyber attacks dominate the news headlines\, and 2022 isn’t even over yet. With the threat landscape constantly evolving\, cyber risks must be top of mind for organizations of all sizes. \nJoin us for a live webinar to learn the latest insights on cyber risks from our new cyber insurance partner\, Coalition.\nThis is an opportunity for you to hear firsthand about what digital risk exposures lead to cyber incidents — and result in costly claims upwards of $100\,000. \nAt this webinar\, you will learn: \n– The latest trends and data on cyber risks impacting organizations of all sizes\n– Introduction to Coalition and Cybersecurity and Cyber Insurance\n– How Coalition helps to protect companies like yours through its active monitoring and scanning \nFeatured speakers include Brendan Cummings Director of Partnerships\, Coalition
URL:https://networkcsc.com/event/webinar-your-cyber-risk-exposure/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20221114
DTEND;VALUE=DATE:20221116
DTSTAMP:20220901T213422Z
CREATED:20211005T144237Z
LAST-MODIFIED:20220901T213422Z
UID:3886-1668384000-1668556799@networkcsc.com
SUMMARY:Owners Summit
DESCRIPTION:November 14 & 15\, 2022 | Chicago\, IL \nComplimentary Meeting \nJoin Us for High-Impact Discussions with Sean O’Brien & Mark Kowalski! \nMeeting Agenda \nRegister Here
URL:https://networkcsc.com/event/owners-summit-4/
LOCATION:Westin Michigan Avenue\, 909 N Michiagan Ave\, Chicago\, IL\, 60611\, United States
CATEGORIES:Training
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20221110
DTEND;VALUE=DATE:20221112
DTSTAMP:20220826T122619Z
CREATED:20211005T144159Z
LAST-MODIFIED:20220826T122619Z
UID:3884-1668038400-1668211199@networkcsc.com
SUMMARY:Route Growth Seminar
DESCRIPTION:If your company needs to increase revenue through upselling\, this is a must-attend session for your service leadership team. Learn proven and successful ‘hands-on’ approaches to grow income with existing customers. \nLet’s face it; RSRs are hired for their service acumen\, not their sales skills. People buy from people\, so the ability to build and\nfurther enrich customer relationships is critical to route growth success. Upselling does not mean pushing products on your customers; you are helping them discover ways to run their business more efficiently. You can teach your team how to be comfortable approaching customers by knowing what to say. \nEvent Details\nRegister Online
URL:https://networkcsc.com/event/route-growth-seminar/
LOCATION:Embassy Suites O’Hare\, 5550 N River Rd\, Rosemont\, IL\, 60018\, United States
CATEGORIES:Training
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20221104
DTEND;VALUE=DATE:20221105
DTSTAMP:20221007T155005Z
CREATED:20211005T144109Z
LAST-MODIFIED:20221007T155005Z
UID:3882-1667520000-1667606399@networkcsc.com
SUMMARY:Board of Directors Meeting
DESCRIPTION:
URL:https://networkcsc.com/event/board-of-directors-meeting-3/
LOCATION:Austin\, TX
CATEGORIES:Other
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20221013
DTEND;VALUE=DATE:20221015
DTSTAMP:20221007T154856Z
CREATED:20211005T143924Z
LAST-MODIFIED:20221007T154856Z
UID:3876-1665619200-1665791999@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:What is SECURE? The mission of the CSCNetwork SECURE Group is to help participating member companies maximize growth and profits through their service departments and existing customer base. \nWho Should Attend? Intended for service directors and managers\, but also relevant to general managers and owners\, the CSC SECURE Group help identify common opportunities while developing solutions to capitalize on them. \nNew to SECURE? Try it Out! The first meeting is on us. If it’s a good fit- Become a SECURE Group member. Cost: $200/month billed to your CSCNetwork membership \nTopic: 21st Century Approach to Employee Engagement \nVIEW THE AGENDA | READY TO REGISTER? EMAIL LISA WACKER. \n 
URL:https://networkcsc.com/event/secure-group-meeting-5/
LOCATION:Kansas City\, MO
CATEGORIES:Training
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20221006
DTEND;VALUE=DATE:20221008
DTSTAMP:20221007T152611Z
CREATED:20211005T143846Z
LAST-MODIFIED:20221007T152611Z
UID:3874-1665014400-1665187199@networkcsc.com
SUMMARY:SOAPP Group Meeting
DESCRIPTION:What is SOAPP? CSCNetwork’s SOAPP Group is an opportunity for members to build relationships\, stay abreast of opportunities and challenges in the area of production\, develop best practices and gain insight into critical industry issues — all while enjoying destinations that change throughout the year! 
URL:https://networkcsc.com/event/soapp-group-meeting-4/
CATEGORIES:Training
ORGANIZER;CN="Renee McCollum":MAILTO:renee@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220919
DTEND;VALUE=DATE:20220922
DTSTAMP:20220609T143016Z
CREATED:20211005T143811Z
LAST-MODIFIED:20220609T143016Z
UID:3872-1663545600-1663804799@networkcsc.com
SUMMARY:Service Management Seminar
DESCRIPTION:CSC’s Service Management Seminar teaches the updated skills\, techniques\, and methods that are shared by our industry’s most successful service managers. This seminar offers a unique and exclusive opportunity to bring your service management team up-to-speed on such important topics as handling difficult customers\, dealing with stress\, motivating others\, finding new RSRs\, renewing accounts\, obtaining referrals\, adding new business\, and retaining customers. \nEvent Agenda \nRegister Online
URL:https://networkcsc.com/event/service-management-seminar-2/
LOCATION:Hilton Chicago\, 720 South Michigan Avenue\, Chicago\, IL\, 60605\, United States
CATEGORIES:Training
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220915
DTEND;VALUE=DATE:20220917
DTSTAMP:20220701T161508Z
CREATED:20220606T143719Z
LAST-MODIFIED:20220701T161508Z
UID:3870-1663200000-1663372799@networkcsc.com
SUMMARY:SMART Group Meeting | Recruiting & Retaining Talent
DESCRIPTION:What is SMART? CSCNetwork SMART Group is an opportunity for members to build relationships\, stay abreast of sales and marketing trends and gain insight into critical industry challenges — all while enjoying destinations that change throughout the year! \nAt SMART Salt Lake\, our goal is to bring you actionable insight and industry knowledge to improve your organization’s employee lifecycle with topics that cover: Attracting\, Recruiting\, Onboarding\, Engaging\, and Retaining talent.  \nBrainstorm with Colleagues: Bring your critical issues and best ideas to a round table discussion with industry professionals faced with many of the same issues in today’s employee climate. \nEnjoy the Accommodations: A stay at Marriott City Center places you in the heart of Salt Lake City\, within a 10-minute walk of Eccles Theater and City Creek Center. This 4-star hotel is 0.6 mi (0.9 km) from Temple Square and 0.5 mi (0.8 km) from Salt Palace. \nVIEW THE AGENDA | Ready to Register? Click HERE
URL:https://networkcsc.com/event/smart-group-meeting-september-2022/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20220730T080000
DTEND;TZID=America/Chicago:20220730T120000
DTSTAMP:20220617T173129Z
CREATED:20211004T230824Z
LAST-MODIFIED:20220617T173129Z
UID:3858-1659168000-1659182400@networkcsc.com
SUMMARY:Board of Directors
DESCRIPTION:
URL:https://networkcsc.com/event/board-of-directors/
LOCATION:Atlanta\, GA\, Atlanta\, GA\, United States
CATEGORIES:Other
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20220729T170000
DTEND;TZID=America/Chicago:20220729T190000
DTSTAMP:20220609T195353Z
CREATED:20220609T195353Z
LAST-MODIFIED:20220609T195353Z
UID:4601-1659114000-1659121200@networkcsc.com
SUMMARY:CSC Clean Show Hospitality Suite
DESCRIPTION:
URL:https://networkcsc.com/event/csc-clean-show-hospitality-suite/
LOCATION:Ritz Carlton Atlanta\, 181 N Peachtree St\, Atlanta\, GA\, 30303\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220519
DTEND;VALUE=DATE:20220521
DTSTAMP:20211004T230557Z
CREATED:20211004T230557Z
LAST-MODIFIED:20211004T230557Z
UID:3856-1652918400-1653091199@networkcsc.com
SUMMARY:SOAPP Group Meeting
DESCRIPTION:
URL:https://networkcsc.com/event/soapp-group-meeting-5/
LOCATION:Denver\, CO\, Denver\, CO\, United States
ORGANIZER;CN="Renee McCollum":MAILTO:renee@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220512
DTEND;VALUE=DATE:20220514
DTSTAMP:20220224T191245Z
CREATED:20211004T230509Z
LAST-MODIFIED:20220224T191245Z
UID:3853-1652313600-1652486399@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:We are excited to announce the agenda for our May 12 & 13 SECURE Group meeting in Denver\, CO. The meeting features a morning tour of Service Uniform followed by an afternoon session on Emotional Intelligence. Please see the agenda for full details. \nThe mission of SECURE Groups is to help participating Member companies maximize growth and profits through their service departments and existing customer base. These groups utilize a learning process to identify common opportunities and challenges\, as well as address best practices for those opportunities and challenges. \nYour first visit to the SECURE Group is complimentary. Please contact Lisa Wacker for details.
URL:https://networkcsc.com/event/secure-group-meeting-4-2/
LOCATION:Denver\, CO\, Denver\, CO\, United States
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220505
DTEND;VALUE=DATE:20220507
DTSTAMP:20220218T134517Z
CREATED:20211004T230420Z
LAST-MODIFIED:20220218T134517Z
UID:3851-1651708800-1651881599@networkcsc.com
SUMMARY:SMART Group Meeting
DESCRIPTION:Emotional Intelligence (EQ) \nWhat would other people who are close to you say about you? How aware are you of your emotions and how you come across to others? How aware are you of other people’s feelings? How well do you manage your emotions and behavior? Emotional intelligence (EQ) is the ability to be aware of and manage your own emotions as well as the emotions of others. EQ is a greater predictor of success in life than IQ. Improving one’s emotional intelligence is an ongoing process. \nIn this half-day program\, Emmie Brown will discuss the basics of cognitive psychology\, in\nparticular\, how the human brain processes stimuli. Then\, we will deep-dive into the 4 parts of emotional intelligence with tangible techniques to improve your self-awareness\, social awareness\, self-management\, and social management. You will leave this session: \n• Equipped with the tools to help you remove your blind spots\n• Better able to have empathy for others\n• Empowered with the ability to change your most hard-wired habits\n• Aware of what you can change and what you must accept \nFacilitated by Emmie Brown of Southwestern Speakers & Training.  \n\n\n	SMART-2022.pdf	(1084 downloads	)
URL:https://networkcsc.com/event/smart-group-meeting-5/
LOCATION:Four Seasons St. Louis\, MO\, 999 North 2nd Street\, St. Louis\, MO\, 63102\, United States
CATEGORIES:Training
ORGANIZER;CN="Ryan Sedlacek":MAILTO:ryan@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220502
DTEND;VALUE=DATE:20220504
DTSTAMP:20220218T135041Z
CREATED:20211004T230335Z
LAST-MODIFIED:20220218T135041Z
UID:3849-1651449600-1651622399@networkcsc.com
SUMMARY:Owners Summit
DESCRIPTION:Whether it’s a boardroom\, locker room\, or classroom\, this workshop helps anyone wanting to connect their professional and personal goals to a bigger purpose and vision. Megan will guide participants to develop a deeper understanding of why they perform the way they do. Leveraging this understanding and learning how they are naturally wired allows participants to maximize their strengths to lead well and succeed. \n     OBJECTIVES:\n      – Discover individual character strengths and motivational drivers & how to utilize them\n      – Understand visioning’s importance\n      – Tools to create/improve vision\n      – Create conviction in visioning and accountability\n      – Understand how psychology affects leadership style \nAttendees will leave with a sense of purpose and actionable takeaways that will allow them to become respected and successful leaders. \nView the full agenda below.  \n\n\n	Owners-Summit-May-2022.pdf	(909 downloads	)
URL:https://networkcsc.com/event/owners-summit-3/
LOCATION:Sheraton Grand at Wild Horse Pass\, 5594 W Wild Horse Pass Blvd\, Phoenix\, AZ\, 85226\, United States
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220421
DTEND;VALUE=DATE:20220423
DTSTAMP:20220214T180044Z
CREATED:20211004T230239Z
LAST-MODIFIED:20220214T180044Z
UID:3847-1650499200-1650671999@networkcsc.com
SUMMARY:Sandler Sales Training
DESCRIPTION:Hundreds of our members who have attended the CSC sales training programs have experienced significant improvements in their close rates\, improved competitive messaging and shortened sales cycles. Why? Because this highly rated program focuses on shifting the mindset of your sales team into tactical selling that actually works! \nCommon Framework\nThe message is geared for the new sales reps\, but is an equally important refresher for tenured reps and managers. We find the best results come from a company-wide focus\, encompassing all people who ‘touch’ a customer or prospect. Your team will learn the powerful Sandler Sales Training system that applies to the textile rental industry. You’ll gain a foundation for a consistent\, transparent sales process\, which will enable you to align your teams to effectively execute strategies for closing more business. \nActual Sales Scenarios of Rental Situations\nWhen you participate in this workshop\, you will work with real\, live sales situations that challenge you and your organization. Participants put what they are learning to an immediate test. \nTakeaway’s\n• Learn how to stand out and be more effective than your larger competitors.\n• Learn the psychology of decisions and how prospects actually buy.\n• Practice personal experiences using training techniques.\n• Gain control of the selling process in a way that your prospect feels comfortably in control.\n• Learn the absolute “key” to sales success…it’s not all what you know.\n• Learn how to be on ‘your system’\, not the prospect’s system.\n• Learn how to sell today and educate tomorrow.\n• Position ‘the sale’ by being refreshingly ‘direct’ and separate yourself from the competition.\n• Develop a personal growth plan and accountability system. \n\n\n	Agenda.pdf	(1124 downloads	)
URL:https://networkcsc.com/event/sandler-sales-training/
LOCATION:Westin O’Hare\, 6100 N River Rd\, Chicago\, IL\, 60018\, United States
CATEGORIES:Training
ORGANIZER;CN="Ryan Sedlacek":MAILTO:ryan@networkcsc.com
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20220407
DTEND;VALUE=DATE:20220409
DTSTAMP:20220224T150902Z
CREATED:20211004T225810Z
LAST-MODIFIED:20220224T150902Z
UID:3836-1649289600-1649462399@networkcsc.com
SUMMARY:Retention & Renewal Seminar
DESCRIPTION:The goal of every service program is retaining customers and renewing contracts. But if your teams customer management skills are not keeping pace with the new service landscape and ever-increasing advances in new sales and marketing techniques\, you might be seeing your service goals become more difficult and far less successful than in the past. \nCSC’s Retention & Renewal seminar provides a comprehensive overview of systems\, concepts and strategies to enhance customer loyalty\, relationships\, retention and contract renewals through improved route service sales leadership\, management\, coaching and performance. This industry-specific workshop will concentrate on customer retention (both on maintaining accounts as well as protecting your business within these accounts) and creating new and improved methods to renew your current customer’s agreements. \nThis seminar is specifically designed for independent laundry service leaders and should be considered a “must attend” for General Managers\, Service Managers\, District Managers\, Route Supervisors\, Route Trainers and top Route Service Providers. \nDownload Agenda
URL:https://networkcsc.com/event/customer-retention-renewal-seminar/
LOCATION:Hilton Chicago\, 720 South Michigan Avenue\, Chicago\, IL\, 60605\, United States
CATEGORIES:Training
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20220331
DTEND;VALUE=DATE:20220402
DTSTAMP:20220121T164342Z
CREATED:20211004T225400Z
LAST-MODIFIED:20220121T164342Z
UID:3833-1648684800-1648857599@networkcsc.com
SUMMARY:HR Management Conference
DESCRIPTION:It has always been a challenge to recruit and retain laundry industry employees\, but never more so than in the past few years. Rising wage and benefits expectations\, competition from the likes of Walmart and Amazon\, pandemic precautions\, the “Great Resignation of 2021\,” changes in workforce demographics\, and more are all affecting human resources departments across the country and forcing adaptations to today’s unique marketplace. \nIt’s all about reaching and influencing the candidates – wherever they are\, whatever they view\, read\, hear\, or see\, and no matter whether you’re trying to recruit at the executive\, management\, or production levels of your organization. \nIn this high-impact presentation\, we’ll look at effective recruitment and retention strategies\, approaches to the multi-generational workforce\, the new recruiting framework\, and 11 key strategies to revamp your recruiting message.\nAt this conference\, you will learn:\n•	Designing a more attractive compensation structure\n•	How compensation impacts the recruiting process\n•	Key retention and motivation drivers\n•	Onboarding of new employees\n•	Why pre-pandemic recruitment and retention plans fail in the current environment\n•	Why organizations need to keep their fingers on the pulse of the marketplace so that current employees become evangelists and ambassadors for your brand\n•	Handling the burgeoning social network issues\n•	Protected Concerted Activity (NLRB)\n•	Making dress code accommodations to the cultural and religious needs of candidates and employees\n•	Staying HR compliant\n•	The latest COVID guidelines. \n\n\n	2022-HR-Management-Conf-Agenda.pdf	(884 downloads	)
URL:https://networkcsc.com/event/hr-management-seminar/
LOCATION:Caribe Royale\, 8101 World Center Dr\, Orlando\, FL\, United States
CATEGORIES:Training
ORGANIZER;CN="Renee McCollum":MAILTO:renee@networkcsc.com
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