BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//CSCNetwork - ECPv6.17.4.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:CSCNetwork
X-ORIGINAL-URL:https://networkcsc.com
X-WR-CALDESC:Events for CSCNetwork
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Chicago
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20230312T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20231105T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20240310T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20241103T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20250309T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20251102T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20260308T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20261101T070000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250925
DTEND;VALUE=DATE:20250927
DTSTAMP:20250812T173226Z
CREATED:20240819T194754Z
LAST-MODIFIED:20250812T173226Z
UID:6943-1758758400-1758931199@networkcsc.com
SUMMARY:SOAPP Group Meeting
DESCRIPTION:This meeting offers a unique opportunity to tour two impressive operations—Superior Linen Service and Service Linen Supply. In addition to the plant tours\, we’ll gather to share Best Ideas and Critical Issues\, continuing the peer-to-peer learning that makes SOAPP meetings so valuable. We’ll be staying at Hotel Ändra\, conveniently located just steps from Seattle’s iconic Pike Place Market and waterfront attractions. \nMore details to come. Questions? Contact lexie@networkcsc.com.
URL:https://networkcsc.com/event/soapp-group-meeting-9/
LOCATION:Seattle\, WA
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250918T110000
DTEND;TZID=America/Chicago:20250918T120000
DTSTAMP:20250813T164252Z
CREATED:20250812T175503Z
LAST-MODIFIED:20250813T164252Z
UID:8256-1758193200-1758196800@networkcsc.com
SUMMARY:Women in Laundry Leadership
DESCRIPTION:Carrying the Weight (But Not Alone) \nJoin us as we explore the invisible weight of leadership—and how to build a model that truly works for women. \nInspired by the article by Jess McGuire\, this session is about honest conversation\, shared experiences\, and redefining leadership on our terms. \nRead the article that inspired this conversation here \nBoth Suppliers and Laundry Members of CSC are welcome to register for this event. \nRegister Here
URL:https://networkcsc.com/event/women-in-laundry-leadership/
LOCATION:Virtual Event
CATEGORIES:Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250917T120000
DTEND;TZID=America/Chicago:20250919T150000
DTSTAMP:20250507T181205Z
CREATED:20250507T181205Z
LAST-MODIFIED:20250507T181205Z
UID:7766-1758110400-1758294000@networkcsc.com
SUMMARY:Service Institute | Level 1
DESCRIPTION:The CSC Service Institute Certification for Service Leaders\, formerly known as Coaches Clinic by Performance Matters\, is a collaboration to provide top-notch training and development for Service team leaders. We have identified topics that help successful service leaders establish a strong foundation and opportunity for growth by building better teams to implement the best Route Service training practices and strategies in their organizations. \nWe initiate thought-provoking ideas for key aspects of the Service Leader role by reviewing and uncovering opportunities for adjustments or implementation of initiatives\, regardless of whether they are new to the role or an industry veteran. \nOur unique approach to each topic involves uncovering the ‘why’ behind our actions. This distinctive training approach builds greater insight and a robust foundation for success before shifting focus to the ‘how’ and ‘when’ of our strategies. \nA critical responsibility of a Service Leader is to retain and grow revenue\, do it all safely\, and remain committed to core values. The strategy we are training to uncover WHY we must develop team members’ knowledge and skill sets\, keep our customers informed about their service with ongoing updates\, and focus internally on building our expertise and skill set as team leaders before focusing on successfully retaining and growing revenue. \nWe have created multiple levels to fit critical content within a 2.5-day time frame of attendance for each session. \nLevel 1 of the CSC Service Institute by Performance Matters offers a comprehensive curriculum that equips attendees with various skills and knowledge in Leadership\, Managing Schedules\, Effective Communication\, Effective Feedback\, Route Rep best practices\, Route Rep safety\, and more. The takeaway value ensures that each attendee is well-prepared and equipped to excel as a Service Leader. \nThe following is a high-level topic overview for the 2.5-day training session\, providing practical and actionable insights. These insights will empower each attendee to apply their learning in real-world scenarios. \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/siil1-fall25/
LOCATION:Edison\, NJ\, Edison\, NJ\, 08854\, United States
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250915T080000
DTEND;TZID=America/Chicago:20250917T120000
DTSTAMP:20250507T181016Z
CREATED:20250507T181016Z
LAST-MODIFIED:20250507T181016Z
UID:7764-1757923200-1758110400@networkcsc.com
SUMMARY:Service Institute | Level 2
DESCRIPTION:The CSC Service Institute Certification for Service Leaders\, formerly known as Coaches Clinic by Performance Matters\, is a collaboration to provide top-notch training and development for Service team leaders. We have identified topics that help successful service leaders establish a strong foundation and opportunity for growth by building better teams to implement the best Route Service training practices and strategies in their organizations. \nWe initiate thought-provoking ideas for key aspects of the Service Leader role by reviewing and uncovering opportunities for adjustments or implementation of initiatives\, regardless of whether they are new to the role or an industry veteran. \nOur unique approach to each topic involves uncovering the ‘why’ behind our actions. This distinctive training approach builds greater insight and a robust foundation for success before shifting focus to the ‘how’ and ‘when’ of our strategies. \nA critical responsibility of a Service Leader is to retain and grow revenue\, do it all safely\, and remain committed to core values. The strategy we are training to uncover WHY we must develop team members’ knowledge and skill sets\, keep our customers informed about their service with ongoing updates\, and focus internally on building our expertise and skill set as team leaders before focusing on successfully retaining and growing revenue. \nWe have created multiple levels to fit critical content within a 2.5-day time frame of attendance for each session. \nLevel 1 of the CSC Service Institute by Performance Matters offers a comprehensive curriculum that equips attendees with various skills and knowledge in Leadership\, Managing Schedules\, Effective Communication\, Effective Feedback\, Route Rep best practices\, Route Rep safety\, and more. The takeaway value ensures that each attendee is well-prepared and equipped to excel as a Service Leader. \nThe following is a high-level topic overview for the 2.5-day training session\, providing practical and actionable insights. These insights will empower each attendee to apply their learning in real-world scenarios. \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/sil2-fall25/
LOCATION:Edison\, NJ\, Edison\, NJ\, 08854\, United States
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250911
DTEND;VALUE=DATE:20250913
DTSTAMP:20250812T173039Z
CREATED:20240819T194648Z
LAST-MODIFIED:20250812T173039Z
UID:6941-1757548800-1757721599@networkcsc.com
SUMMARY:SMART Group Meeting
DESCRIPTION:About the Upcoming SMART Group Meeting\nCSC is excited to welcome the SMART Group to Nashville this September! We’ll be staying in the heart of the city’s Midtown neighborhood—just a quick Uber or a 30-minute walk to Broadway’s live music and buzzing energy. \nOf course\, Nashville’s not the only place you’ll hear something worth listening to. During our meeting time\, we’ll dive into best ideas\, critical issues\, and fresh perspectives from industry peers—and from two standout speakers. \nWe’re thrilled to welcome Lee Salz\, a globally recognized sales management strategist and author. Lee is known for challenging conventional sales tactics and helping teams build world-class strategies that drive results. His no-nonsense\, contrarian approach will push you to rethink how you lead and sell. \nWe’ll also hear from Rebecca Dutcher\, Founder and CEO of RED66\, a CSCNetwork-approved Supplier and women-owned B2B marketing agency. Rebecca and her team are known for turning complex business challenges into smart\, measurable marketing wins. Her insight will offer a valuable lens into branding and customer communication in today’s digital landscape. \nNever been to a SMART Group meeting? You may be eligible to attend this one for free as a trial—reach out to Lexie Baker at lexie@networkcsc.com to learn more.
URL:https://networkcsc.com/event/smart-group-meeting-11/
LOCATION:Nashville\, TN\, United States
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250814
DTEND;VALUE=DATE:20250816
DTSTAMP:20241126T194441Z
CREATED:20241126T194441Z
LAST-MODIFIED:20241126T194441Z
UID:7163-1755129600-1755302399@networkcsc.com
SUMMARY:Supplier Relations Committee Meeting
DESCRIPTION:
URL:https://networkcsc.com/event/supplier-relations-committee-meeting-3/
LOCATION:Chicago\, IL
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250619
DTEND;VALUE=DATE:20250620
DTSTAMP:20241126T194248Z
CREATED:20241126T193711Z
LAST-MODIFIED:20241126T194248Z
UID:7159-1750291200-1750377599@networkcsc.com
SUMMARY:Board of Directors Meeting
DESCRIPTION:
URL:https://networkcsc.com/event/board-of-directors-meeting-8/
LOCATION:Colorado Springs\, CO\, Colorado Springs\, CO\, 80906\, United States
CATEGORIES:Other
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250529
DTEND;VALUE=DATE:20250531
DTSTAMP:20250106T192532Z
CREATED:20240819T194457Z
LAST-MODIFIED:20250106T192532Z
UID:6939-1748476800-1748649599@networkcsc.com
SUMMARY:Owners Summit
DESCRIPTION:Join us in Washington D.C. | May 29-30\, 2025 \nQuestions? Contact registration@networkcsc.com.
URL:https://networkcsc.com/event/owners-summit-6/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250515
DTEND;VALUE=DATE:20250517
DTSTAMP:20250106T192921Z
CREATED:20240808T161815Z
LAST-MODIFIED:20250106T192921Z
UID:6916-1747267200-1747439999@networkcsc.com
SUMMARY:SMART Group Meeting
DESCRIPTION:Join Us in Indianapolis\, IN | May 15 & 16\, 2025 \nAbout the Event \nOur collaboration between CSCNetwork and Sales Gravy has provided us with a unique opportunity to refine and master the best practices for Virtual Selling\, especially in the context of the challenges posed by COVID. Additionally\, we delved into the importance of Customer and Sales EQ during our gathering last year in New Orleans. Building on the foundational elements we’ve established; this year we aim to equip your sales team with innovative and effective solutions across several key areas: \n\nDistinguishing between Independent Laundries and National Competitors by utilizing compelling narratives and engaging storytelling techniques to enhance the selling process.\nImplementing practical and straightforward methods to harness the power of the AI Edge\, enabling your team to focus more on meaningful face-to-face interactions with potential clients.\nProviding a comprehensive\, step-by-step guide to adopting and sustaining these new practices\, ensuring that your teams are held accountable for their development and success.\n\nWho Should Attend? \nIntended for Sales & Marketing managers but also relevant to directors\, general managers\, and owners\, the CSC SMART Group helps identify opportunities and develop solutions to implement in your organization. \nQuestions? Contact lexie@networkcsc.com.
URL:https://networkcsc.com/event/smart-group-meeting-9/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250508
DTEND;VALUE=DATE:20250510
DTSTAMP:20250106T193224Z
CREATED:20240819T194401Z
LAST-MODIFIED:20250106T193224Z
UID:6937-1746662400-1746835199@networkcsc.com
SUMMARY:SOAPP Group Meeting
DESCRIPTION:Join us in Hartford\, CT | May 8-9\, 2025 \nQuestions? Contact lexie@networkcsc.com.
URL:https://networkcsc.com/event/soapp-group-meeting-8/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250501
DTEND;VALUE=DATE:20250503
DTSTAMP:20250106T193113Z
CREATED:20240819T194257Z
LAST-MODIFIED:20250106T193113Z
UID:6935-1746057600-1746230399@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:Join us in Hartford\, CT | May 1-2\, 2025 \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/secure-group-meeting-9/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250424
DTEND;VALUE=DATE:20250426
DTSTAMP:20250106T190922Z
CREATED:20240819T194155Z
LAST-MODIFIED:20250106T190922Z
UID:6933-1745452800-1745625599@networkcsc.com
SUMMARY:HR Management Conference
DESCRIPTION:Join us for an exclusive\, day-and-a-half-long interactive training session designed to provide your team with the essential knowledge\, strategies\, and tools needed to successfully achieve your organization’s HR goals and drive lasting success! \nAt the CSCNetwork HR Management Conference\, attendees will have the opportunity to dive deep into the current and emerging challenges faced by HR leaders in today’s fast-paced workplace environment. You’ll engage in dynamic discussions with fellow professionals\, exchanging valuable experiences\, insights\, and practical solutions. Additionally\, you’ll gain up-to-date knowledge of new HR policies\, procedures\, and best practices that are shaping the future of human resources. This conference promises to be an invaluable learning experience\, empowering your team to elevate your HR practices and create a positive impact across your organization. \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/hr-management-conference-3/
LOCATION:Charlotte\, NC
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250410
DTEND;VALUE=DATE:20250412
DTSTAMP:20250106T190744Z
CREATED:20240819T194050Z
LAST-MODIFIED:20250106T190744Z
UID:6931-1744243200-1744415999@networkcsc.com
SUMMARY:Sandler Sales Training
DESCRIPTION:A Common Framework \nYour team will learn the powerful Sandler Sales Training system customized for the textile rental industry. You’ll gain a foundation for a consistent\, transparent sales process\, which will enable you to align your teams to effectively execute strategies for closing more business. \nWho Should Attend?\nIf you are involved with generating revenue\, engaging with buyers\, or leading a sales team\, you will benefit from this boot camp. The message is geared for the new sales reps\, but is an equally important refresher for tenured reps and managers. We find the best results come from a company-wide focus\, encompassing all people who ‘touch’ a customer or prospect. \nQuestions? Contact lexie@networkcsc.com.
URL:https://networkcsc.com/event/sandler-sales-training-2/
LOCATION:Chicago\, IL
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250402T120000
DTEND;TZID=America/Chicago:20250404T120000
DTSTAMP:20250106T190604Z
CREATED:20241021T193038Z
LAST-MODIFIED:20250106T190604Z
UID:7101-1743595200-1743768000@networkcsc.com
SUMMARY:Service Institute | Level 1
DESCRIPTION:The CSC Service Institute Certification for Service Leaders\, formerly known as Coaches Clinic by Performance Matters\, is a collaboration to provide top-notch training and development for Service team leaders. We have identified topics that help successful service leaders establish a strong foundation and opportunity for growth by building better teams to implement the best Route Service training practices and strategies in their organizations. \nWe initiate thought-provoking ideas for key aspects of the Service Leader role by reviewing and uncovering opportunities for adjustments or implementation of initiatives\, regardless of whether they are new to the role or an industry veteran. \nOur unique approach to each topic involves uncovering the ‘why’ behind our actions. This distinctive training approach builds greater insight and a robust foundation for success before shifting focus to the ‘how’ and ‘when’ of our strategies. \nA critical responsibility of a Service Leader is to retain and grow revenue\, do it all safely\, and remain committed to core values. The strategy we are training to uncover WHY we must develop team members’ knowledge and skill sets\, keep our customers informed about their service with ongoing updates\, and focus internally on building our expertise and skill set as team leaders before focusing on successfully retaining and growing revenue. \nWe have created multiple levels to fit critical content within a 2.5-day time frame of attendance for each session. \nLevel 1 of the CSC Service Institute by Performance Matters offers a comprehensive curriculum that equips attendees with various skills and knowledge in Leadership\, Managing Schedules\, Effective Communication\, Effective Feedback\, Route Rep best practices\, Route Rep safety\, and more. The takeaway value ensures that each attendee is well-prepared and equipped to excel as a Service Leader. \nThe following is a high-level topic overview for the 2.5-day training session\, providing practical and actionable insights. These insights will empower each attendee to apply their learning in real-world scenarios. \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/service-institute-level-1/
LOCATION:Kansas City\, MO
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250331T080000
DTEND;TZID=America/Chicago:20250402T120000
DTSTAMP:20250106T190515Z
CREATED:20241021T192840Z
LAST-MODIFIED:20250106T190515Z
UID:7099-1743408000-1743595200@networkcsc.com
SUMMARY:Service Institute | Level 2
DESCRIPTION:Level 2 of the CSC Service Institute by Performance Matters builds on Level 1 content and encompasses a comprehensive curriculum to enhance attendees’ skills and knowledge of conducting interviews\, customer account management\, customer on-site visits\, value-added service\, route revenue growth\, service agreement extensions\, and more. The takeaway value ensures that each attendee is well-prepared and equipped to excel as a Service Leader. \nThe following is a high-level topic overview for the 2.5-day training session\, providing practical and actionable insights. These insights will empower each attendee to apply their learning in real-world scenarios. \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/service-institute-level-2/
LOCATION:Kansas City\, MO
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250319
DTEND;VALUE=DATE:20250321
DTSTAMP:20250106T190310Z
CREATED:20240408T192148Z
LAST-MODIFIED:20250106T190310Z
UID:6755-1742342400-1742515199@networkcsc.com
SUMMARY:2025 Annual Convention
DESCRIPTION:Get ready for the 2025 CSCNetwork Annual Convention on March 19th and 20th at Caesars Palace\, Las Vegas! This can’t-miss event brings together our network of independent laundries and industry suppliers for two days filled with education\, networking\, and endless business opportunities. \nDesigned to empower the independent textile rental industry\, the convention offers exclusive access to expert-led breakout sessions and keynotes covering leadership\, sales strategies\, marketing tactics\, business planning\, and more. You’ll leave with valuable and actionable takeaways to help level up the future of your business! \nTake this opportunity to reconnect with peers\, make new connections\, and explore the latest innovations during our Supplier Exhibition\, featuring over 80 CSC-approved Suppliers. \nDon’t miss your chance to be part of the largest gathering of independent laundries – register today and get ready to soar to new heights! \nRegistration closes February 14\, 2025. We hope you’ll join us. Questions? registration@networkcsc.com.
URL:https://networkcsc.com/event/2025-annual-convention/
LOCATION:Caesars Palace\, 3570 Las Vegas Blvd South\, Las Vegas\, NV\, 89109\, United States
CATEGORIES:Annual Convention
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250228
DTEND;VALUE=DATE:20250301
DTSTAMP:20240819T195253Z
CREATED:20240819T193832Z
LAST-MODIFIED:20240819T195253Z
UID:6929-1740700800-1740787199@networkcsc.com
SUMMARY:Board of Directors Meeting
DESCRIPTION:
URL:https://networkcsc.com/event/board-of-directors-meeting-7/
LOCATION:Virtual Event
CATEGORIES:Other
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250203
DTEND;VALUE=DATE:20250206
DTSTAMP:20250106T190039Z
CREATED:20241021T192246Z
LAST-MODIFIED:20250106T190039Z
UID:7095-1738540800-1738799999@networkcsc.com
SUMMARY:Milliken Textile Training
DESCRIPTION:You’re invited to attend the first-ever CSCNetwork Textile Manufacturing Seminar\, hosted by Milliken & Company in beautiful Spartanburg\, SC.  This exclusive event is open to CSC members\, with only independent industrial laundries in attendance. \nDuring this three-day seminar\, enjoy networking opportunities with other independent industrial laundry professionals\, an in-depth education on the textile manufacturing process\, plant tours and more. You’ll also hear from keynote speaker and executive coach David Rabiner as he discusses “The Principles of Personal Leadership & Peak Performance.”  \nAll meals and transportation upon arrival in the Upstate of South Carolina are included. \nPlease note this training seminar is limited to the first forty registrations! \nQuestions? Contact registration@networkcsc.com.
URL:https://networkcsc.com/event/milliken-textile-training/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250131
DTEND;VALUE=DATE:20250201
DTSTAMP:20241126T193254Z
CREATED:20241126T193254Z
LAST-MODIFIED:20241126T193254Z
UID:7157-1738281600-1738367999@networkcsc.com
SUMMARY:Supplier Relations Committee Meeting
DESCRIPTION:
URL:https://networkcsc.com/event/supplier-relations-committee-meeting-2/
LOCATION:Virtual Event
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250123
DTEND;VALUE=DATE:20250125
DTSTAMP:20241217T173203Z
CREATED:20240819T193504Z
LAST-MODIFIED:20241217T173203Z
UID:6927-1737590400-1737763199@networkcsc.com
SUMMARY:SOAPP Group Meeting
DESCRIPTION:Join us in Pasadena\, CA | January 23-24\, 2025
URL:https://networkcsc.com/event/soapp-group-meeting-7/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250116
DTEND;VALUE=DATE:20250118
DTSTAMP:20240819T193358Z
CREATED:20240819T193229Z
LAST-MODIFIED:20240819T193358Z
UID:6925-1736985600-1737158399@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:Join us in New Orleans\, LA | January 16 and 17\, 2025
URL:https://networkcsc.com/event/secure-group-meeting/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250109
DTEND;VALUE=DATE:20250111
DTSTAMP:20240819T192929Z
CREATED:20240819T192929Z
LAST-MODIFIED:20240819T192929Z
UID:6923-1736380800-1736553599@networkcsc.com
SUMMARY:SMART Group Meeting
DESCRIPTION:Join Us in Phoenix\, AX | January 9 and 10\, 2025
URL:https://networkcsc.com/event/smart-group-meeting-10/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241129
DTEND;VALUE=DATE:20241130
DTSTAMP:20240403T191459Z
CREATED:20240403T191432Z
LAST-MODIFIED:20240403T191459Z
UID:6751-1732838400-1732924799@networkcsc.com
SUMMARY:End Date - 2024 CSC Hoodie Promotion
DESCRIPTION:The 2024 CSC Hoodie Promotion is sponsored by Workwear Outfitters\, a CSC Primary Supplier. Your Route Representatives will have the opportunity to earn cash incentives on all hoodies sold and will be eligible for grand prizes! More information is available here.
URL:https://networkcsc.com/event/end-date-2024-csc-hoodie-promotion/
CATEGORIES:Promotion
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241107
DTEND;VALUE=DATE:20241109
DTSTAMP:20240703T162219Z
CREATED:20231009T165011Z
LAST-MODIFIED:20240703T162219Z
UID:5961-1730937600-1731110399@networkcsc.com
SUMMARY:HR Management Conference
DESCRIPTION:Navigating the Bermuda Triangle of the ADA\, Workers’ Compensation\, and the FMLA \nPresented by Scott Kamins\, Offit Kurman\, P.A. \nIn this session\, we will explore the intersection of these three often troubling and seemingly conflicting legal areas\, including how these laws interact\, the respective obligations of employers and employees\, when the duty to accommodate and engage in the interactive process arises\, avoiding the hire of and moving on from problematic and risky employees\, proper documentation\, and other strategies designed to ease the handling of these situations\, reduce confusion and conflict\, while also reducing risk.  \nHow We Get There: Motivating People Toward the Behaviors You Need to See \nPresented by Mike Wagner\, Ph.D.\, University of Cincinnati \nWhat are the key employee behaviors your business needs to be successful? Collaboration? Innovation? Efficiency? How do you motivate your people toward these behaviors? \nIn this session\, we’ll identify the top behaviors you need from your people to support your strategy. Then\, we’ll discuss how practices such as performance management\, employee engagement and pay-for-performance can be used to motivate them toward those behaviors. We’ll also do some fun and engaging activities to drive it all home.
URL:https://networkcsc.com/event/hr-management-conference-2/
LOCATION:San Antonio\, TX
CATEGORIES:Member Meeting,Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241025
DTEND;VALUE=DATE:20241026
DTSTAMP:20240104T185936Z
CREATED:20231009T164854Z
LAST-MODIFIED:20240104T185936Z
UID:5958-1729814400-1729900799@networkcsc.com
SUMMARY:Board of Directors Meeting
DESCRIPTION:
URL:https://networkcsc.com/event/board-of-directors-meeting-5/
LOCATION:Naples\, FL
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241007
DTEND;VALUE=DATE:20241123
DTSTAMP:20240104T190136Z
CREATED:20231009T164729Z
LAST-MODIFIED:20240104T190136Z
UID:5953-1728259200-1732319999@networkcsc.com
SUMMARY:Start Date - Mat Promotion
DESCRIPTION:
URL:https://networkcsc.com/event/2024-csc-mat-promotion/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241003
DTEND;VALUE=DATE:20241005
DTSTAMP:20240703T161954Z
CREATED:20231009T164821Z
LAST-MODIFIED:20240703T161954Z
UID:5956-1727913600-1728086399@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:Growing Route Revenue Through Account Penetration \nPresented by: Andrew Buchheit and Levi Nix \nMatting is one of the most profitable items in the textile laundry plant. This product category can often be viewed as a reactive sales approach vs proactive. \nIn this presentation\, we will review how to cross-sell existing customers\, identify and close more opportunities\, and reinforce the value of your mat service. These techniques will help your team look down and around so they can better service\, educate\, and elevate your customers.
URL:https://networkcsc.com/event/secure-group-meeting-8/
LOCATION:Atlanta\, GA\, Atlanta\, GA\, United States
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240926
DTEND;VALUE=DATE:20240928
DTSTAMP:20240703T151926Z
CREATED:20230802T153922Z
LAST-MODIFIED:20240703T151926Z
UID:5853-1727308800-1727481599@networkcsc.com
SUMMARY:SOAPP Group Meeting
DESCRIPTION:Join Us in Houston\, TX | September 26 & 27\, 2024 \nPLANT TOUR | ACE IMAGEWEAR TX \nSOAPP Group\, don’t miss this exciting opportunity to tour Ace ImageWear TX this September! As a family-owned business since 1932\, Ace ImageWear has an impressive operation\, processing over 120\,000 pounds of laundry weekly with a dedicated team of 75 employees. They service a wide array of industries\, and we are in for a real treat. Please join us as we explore all 62\,000 square feet of their remarkable facility. We look forward to seeing you there!
URL:https://networkcsc.com/event/soapp-group-september2024/
LOCATION:Houston\, TX
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240918
DTEND;VALUE=DATE:20240921
DTSTAMP:20240703T162349Z
CREATED:20240408T185934Z
LAST-MODIFIED:20240703T162349Z
UID:6753-1726617600-1726876799@networkcsc.com
SUMMARY:CSC Service Institute | Level 1
DESCRIPTION:The CSC Service Institute for Industry Service Management\, formerly known as Coaches Clinic by Performance Matters\, is a multi-level Certified Service Training that aims to provide top-notch training and development to Service Teams. This strategic process offered assists Member Service Management in improving teams and implementing the best Route Service training practices and strategies within businesses. \nThe multi-level certification process will assist every service leader in increasing their knowledge and skill set. The topics for the Level 1 Class focus on strategic areas a service leader can refine and reinforce with their route representative. \n\nIndustry Overview\nLeadership\n\nLeaders vs. Managers\nMoving from Peer to Manager\nManaging Your Schedule\n\n\nService Communications\n\nHow to Provide Effective Feedback\nHow to Handle Customer Questions & Concerns\nRSR Delivery Best Practices\nNew Account Installations\n\n\nRoute Safety\n\nAt the Locations\, On the Truck\, At the Customer’s Site\n\n\nGetting to Know Your RSRs\n\nHow to Track\, Review\, and Share KPI Results\nValue-Added Route Rides\nPerforming Daily Check-In’s\nThe Art of Effective Weekly 1:1s\nService Meetings\n\n\nGoal Setting: SMART (Specific\, Measurable\, Attainable\, Relevant\, Time-Based) Goals \n\nEach attendee presents their SMART GOAL at the session. \nOngoing accountability with follow up on Goals specific to each attendee: 2 weeks after the session and 30/60/90 days after the session providing additional takeaway value to track the status of SMART Goals and progress via Microsoft Teams calls.  
URL:https://networkcsc.com/event/csc-service-institute-level-1-september/
LOCATION:Chicago\, IL
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240916
DTEND;VALUE=DATE:20240919
DTSTAMP:20240703T162511Z
CREATED:20231009T164625Z
LAST-MODIFIED:20240703T162511Z
UID:5951-1726444800-1726703999@networkcsc.com
SUMMARY:CSC Service Institute | Level 2
DESCRIPTION:Level 2 of the CSC Service Institute by Performance Matters encompasses a comprehensive curriculum to enhance attendees’ skills and knowledge of conducting interviews\, customer account management\, customer on-site visits\, value-added service\, route growth\, service agreement extensions\, and more. The following is a high-level topic overview for the 2.5-day training session.  \nInterviewing  \n\nAnalyze\, review\, and practice the fundamentals of interviewing skills \nEstablish an interview process to execute consistently \nCommunication after the interview \n\nCreating New Hire Lasting First Impressions  \n\nPreparation and communication\nSetting and communicating clear expectations for the role \nThe benefits of providing ongoing training \n\nAccount Management Basics  \n\nIt is critical to understand why the customer has our service \nAre you\, your route rep\, and the customer aligned on how the service program works? \nWho are the essential contact people at an account? \nAccounts receivable fundamentals \n\nValue-Added Service  \n\nWhat is value-added service? \nIs value-added service only for large accounts?\nWhen and how to set customer service expectations \n\nRoute Growth \n\nHow to identify growth opportunities for the business and the customer \nHow to acquire and utilize product knowledge\, features\, and benefits \nDo we need to measure results with Goals and KPIs – Do you have them? Do you need them? \nCreate customer awareness for available solutions \nProduct availability – coordination with production and stockroom \nDo you need marketing material? How do you communicate the message? \nHow and when to share solutions with the customer \nWhen and how to sample items\nTracking samples for inventory management and proper invoicing\n\nCustomer On-Site Visits \n\nDefine and understand WHY customer on-site visits are necessary and impactful \nDifference between reactive and proactive customer visits\, and how to handle them \nReview the strategic logic used to select customers for on-site visits \nCreate memorable customer visits \nImpactful follow-up communication \nRecord keeping for future reference \n\nService Agreement Extensions  \n\nWhy do we have service agreements? \nWhat’s the difference between contract renewals and service agreement extensions? \nHow do you explain your terms and conditions?\nWhy is there a need to extend a service agreement? \nHow and when to extend a service agreement \n\nMastering Leadership  \n\nHow are you developing leadership skills for yourself? \nHow are you developing your route reps’ leadership skills? \n\nSMART Goal Presentations \nEach attendee will select a SMART Goal and present what they have chosen and their detailed next steps\, the X to Y by When logic. \nI will conduct a complimentary two-week follow-up via a Microsoft Teams call to check on the status of their SMART Goal. This follow-up is an extended value of the training session designed to provide support and guidance\, ensuring the skills and knowledge gained during the training are effectively applied. 
URL:https://networkcsc.com/event/csc-service-institute-level-2/
LOCATION:Chicago\, IL
END:VEVENT
END:VCALENDAR