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DTSTART;VALUE=DATE:20250508
DTEND;VALUE=DATE:20250510
DTSTAMP:20250106T193224Z
CREATED:20240819T194401Z
LAST-MODIFIED:20250106T193224Z
UID:6937-1746662400-1746835199@networkcsc.com
SUMMARY:SOAPP Group Meeting
DESCRIPTION:Join us in Hartford\, CT | May 8-9\, 2025 \nQuestions? Contact lexie@networkcsc.com.
URL:https://networkcsc.com/event/soapp-group-meeting-8/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250501
DTEND;VALUE=DATE:20250503
DTSTAMP:20250106T193113Z
CREATED:20240819T194257Z
LAST-MODIFIED:20250106T193113Z
UID:6935-1746057600-1746230399@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:Join us in Hartford\, CT | May 1-2\, 2025 \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/secure-group-meeting-9/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250424
DTEND;VALUE=DATE:20250426
DTSTAMP:20250106T190922Z
CREATED:20240819T194155Z
LAST-MODIFIED:20250106T190922Z
UID:6933-1745452800-1745625599@networkcsc.com
SUMMARY:HR Management Conference
DESCRIPTION:Join us for an exclusive\, day-and-a-half-long interactive training session designed to provide your team with the essential knowledge\, strategies\, and tools needed to successfully achieve your organization’s HR goals and drive lasting success! \nAt the CSCNetwork HR Management Conference\, attendees will have the opportunity to dive deep into the current and emerging challenges faced by HR leaders in today’s fast-paced workplace environment. You’ll engage in dynamic discussions with fellow professionals\, exchanging valuable experiences\, insights\, and practical solutions. Additionally\, you’ll gain up-to-date knowledge of new HR policies\, procedures\, and best practices that are shaping the future of human resources. This conference promises to be an invaluable learning experience\, empowering your team to elevate your HR practices and create a positive impact across your organization. \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/hr-management-conference-3/
LOCATION:Charlotte\, NC
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250410
DTEND;VALUE=DATE:20250412
DTSTAMP:20250106T190744Z
CREATED:20240819T194050Z
LAST-MODIFIED:20250106T190744Z
UID:6931-1744243200-1744415999@networkcsc.com
SUMMARY:Sandler Sales Training
DESCRIPTION:A Common Framework \nYour team will learn the powerful Sandler Sales Training system customized for the textile rental industry. You’ll gain a foundation for a consistent\, transparent sales process\, which will enable you to align your teams to effectively execute strategies for closing more business. \nWho Should Attend?\nIf you are involved with generating revenue\, engaging with buyers\, or leading a sales team\, you will benefit from this boot camp. The message is geared for the new sales reps\, but is an equally important refresher for tenured reps and managers. We find the best results come from a company-wide focus\, encompassing all people who ‘touch’ a customer or prospect. \nQuestions? Contact lexie@networkcsc.com.
URL:https://networkcsc.com/event/sandler-sales-training-2/
LOCATION:Chicago\, IL
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250402T120000
DTEND;TZID=America/Chicago:20250404T120000
DTSTAMP:20250106T190604Z
CREATED:20241021T193038Z
LAST-MODIFIED:20250106T190604Z
UID:7101-1743595200-1743768000@networkcsc.com
SUMMARY:Service Institute | Level 1
DESCRIPTION:The CSC Service Institute Certification for Service Leaders\, formerly known as Coaches Clinic by Performance Matters\, is a collaboration to provide top-notch training and development for Service team leaders. We have identified topics that help successful service leaders establish a strong foundation and opportunity for growth by building better teams to implement the best Route Service training practices and strategies in their organizations. \nWe initiate thought-provoking ideas for key aspects of the Service Leader role by reviewing and uncovering opportunities for adjustments or implementation of initiatives\, regardless of whether they are new to the role or an industry veteran. \nOur unique approach to each topic involves uncovering the ‘why’ behind our actions. This distinctive training approach builds greater insight and a robust foundation for success before shifting focus to the ‘how’ and ‘when’ of our strategies. \nA critical responsibility of a Service Leader is to retain and grow revenue\, do it all safely\, and remain committed to core values. The strategy we are training to uncover WHY we must develop team members’ knowledge and skill sets\, keep our customers informed about their service with ongoing updates\, and focus internally on building our expertise and skill set as team leaders before focusing on successfully retaining and growing revenue. \nWe have created multiple levels to fit critical content within a 2.5-day time frame of attendance for each session. \nLevel 1 of the CSC Service Institute by Performance Matters offers a comprehensive curriculum that equips attendees with various skills and knowledge in Leadership\, Managing Schedules\, Effective Communication\, Effective Feedback\, Route Rep best practices\, Route Rep safety\, and more. The takeaway value ensures that each attendee is well-prepared and equipped to excel as a Service Leader. \nThe following is a high-level topic overview for the 2.5-day training session\, providing practical and actionable insights. These insights will empower each attendee to apply their learning in real-world scenarios. \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/service-institute-level-1/
LOCATION:Kansas City\, MO
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250331T080000
DTEND;TZID=America/Chicago:20250402T120000
DTSTAMP:20250106T190515Z
CREATED:20241021T192840Z
LAST-MODIFIED:20250106T190515Z
UID:7099-1743408000-1743595200@networkcsc.com
SUMMARY:Service Institute | Level 2
DESCRIPTION:Level 2 of the CSC Service Institute by Performance Matters builds on Level 1 content and encompasses a comprehensive curriculum to enhance attendees’ skills and knowledge of conducting interviews\, customer account management\, customer on-site visits\, value-added service\, route revenue growth\, service agreement extensions\, and more. The takeaway value ensures that each attendee is well-prepared and equipped to excel as a Service Leader. \nThe following is a high-level topic overview for the 2.5-day training session\, providing practical and actionable insights. These insights will empower each attendee to apply their learning in real-world scenarios. \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/service-institute-level-2/
LOCATION:Kansas City\, MO
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250203
DTEND;VALUE=DATE:20250206
DTSTAMP:20250106T190039Z
CREATED:20241021T192246Z
LAST-MODIFIED:20250106T190039Z
UID:7095-1738540800-1738799999@networkcsc.com
SUMMARY:Milliken Textile Training
DESCRIPTION:You’re invited to attend the first-ever CSCNetwork Textile Manufacturing Seminar\, hosted by Milliken & Company in beautiful Spartanburg\, SC.  This exclusive event is open to CSC members\, with only independent industrial laundries in attendance. \nDuring this three-day seminar\, enjoy networking opportunities with other independent industrial laundry professionals\, an in-depth education on the textile manufacturing process\, plant tours and more. You’ll also hear from keynote speaker and executive coach David Rabiner as he discusses “The Principles of Personal Leadership & Peak Performance.”  \nAll meals and transportation upon arrival in the Upstate of South Carolina are included. \nPlease note this training seminar is limited to the first forty registrations! \nQuestions? Contact registration@networkcsc.com.
URL:https://networkcsc.com/event/milliken-textile-training/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250123
DTEND;VALUE=DATE:20250125
DTSTAMP:20241217T173203Z
CREATED:20240819T193504Z
LAST-MODIFIED:20241217T173203Z
UID:6927-1737590400-1737763199@networkcsc.com
SUMMARY:SOAPP Group Meeting
DESCRIPTION:Join us in Pasadena\, CA | January 23-24\, 2025
URL:https://networkcsc.com/event/soapp-group-meeting-7/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250116
DTEND;VALUE=DATE:20250118
DTSTAMP:20240819T193358Z
CREATED:20240819T193229Z
LAST-MODIFIED:20240819T193358Z
UID:6925-1736985600-1737158399@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:Join us in New Orleans\, LA | January 16 and 17\, 2025
URL:https://networkcsc.com/event/secure-group-meeting/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250109
DTEND;VALUE=DATE:20250111
DTSTAMP:20240819T192929Z
CREATED:20240819T192929Z
LAST-MODIFIED:20240819T192929Z
UID:6923-1736380800-1736553599@networkcsc.com
SUMMARY:SMART Group Meeting
DESCRIPTION:Join Us in Phoenix\, AX | January 9 and 10\, 2025
URL:https://networkcsc.com/event/smart-group-meeting-10/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241107
DTEND;VALUE=DATE:20241109
DTSTAMP:20240703T162219Z
CREATED:20231009T165011Z
LAST-MODIFIED:20240703T162219Z
UID:5961-1730937600-1731110399@networkcsc.com
SUMMARY:HR Management Conference
DESCRIPTION:Navigating the Bermuda Triangle of the ADA\, Workers’ Compensation\, and the FMLA \nPresented by Scott Kamins\, Offit Kurman\, P.A. \nIn this session\, we will explore the intersection of these three often troubling and seemingly conflicting legal areas\, including how these laws interact\, the respective obligations of employers and employees\, when the duty to accommodate and engage in the interactive process arises\, avoiding the hire of and moving on from problematic and risky employees\, proper documentation\, and other strategies designed to ease the handling of these situations\, reduce confusion and conflict\, while also reducing risk.  \nHow We Get There: Motivating People Toward the Behaviors You Need to See \nPresented by Mike Wagner\, Ph.D.\, University of Cincinnati \nWhat are the key employee behaviors your business needs to be successful? Collaboration? Innovation? Efficiency? How do you motivate your people toward these behaviors? \nIn this session\, we’ll identify the top behaviors you need from your people to support your strategy. Then\, we’ll discuss how practices such as performance management\, employee engagement and pay-for-performance can be used to motivate them toward those behaviors. We’ll also do some fun and engaging activities to drive it all home.
URL:https://networkcsc.com/event/hr-management-conference-2/
LOCATION:San Antonio\, TX
CATEGORIES:Member Meeting,Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241003
DTEND;VALUE=DATE:20241005
DTSTAMP:20240703T161954Z
CREATED:20231009T164821Z
LAST-MODIFIED:20240703T161954Z
UID:5956-1727913600-1728086399@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:Growing Route Revenue Through Account Penetration \nPresented by: Andrew Buchheit and Levi Nix \nMatting is one of the most profitable items in the textile laundry plant. This product category can often be viewed as a reactive sales approach vs proactive. \nIn this presentation\, we will review how to cross-sell existing customers\, identify and close more opportunities\, and reinforce the value of your mat service. These techniques will help your team look down and around so they can better service\, educate\, and elevate your customers.
URL:https://networkcsc.com/event/secure-group-meeting-8/
LOCATION:Atlanta\, GA\, Atlanta\, GA\, United States
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240926
DTEND;VALUE=DATE:20240928
DTSTAMP:20240703T151926Z
CREATED:20230802T153922Z
LAST-MODIFIED:20240703T151926Z
UID:5853-1727308800-1727481599@networkcsc.com
SUMMARY:SOAPP Group Meeting
DESCRIPTION:Join Us in Houston\, TX | September 26 & 27\, 2024 \nPLANT TOUR | ACE IMAGEWEAR TX \nSOAPP Group\, don’t miss this exciting opportunity to tour Ace ImageWear TX this September! As a family-owned business since 1932\, Ace ImageWear has an impressive operation\, processing over 120\,000 pounds of laundry weekly with a dedicated team of 75 employees. They service a wide array of industries\, and we are in for a real treat. Please join us as we explore all 62\,000 square feet of their remarkable facility. We look forward to seeing you there!
URL:https://networkcsc.com/event/soapp-group-september2024/
LOCATION:Houston\, TX
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240918
DTEND;VALUE=DATE:20240921
DTSTAMP:20240703T162349Z
CREATED:20240408T185934Z
LAST-MODIFIED:20240703T162349Z
UID:6753-1726617600-1726876799@networkcsc.com
SUMMARY:CSC Service Institute | Level 1
DESCRIPTION:The CSC Service Institute for Industry Service Management\, formerly known as Coaches Clinic by Performance Matters\, is a multi-level Certified Service Training that aims to provide top-notch training and development to Service Teams. This strategic process offered assists Member Service Management in improving teams and implementing the best Route Service training practices and strategies within businesses. \nThe multi-level certification process will assist every service leader in increasing their knowledge and skill set. The topics for the Level 1 Class focus on strategic areas a service leader can refine and reinforce with their route representative. \n\nIndustry Overview\nLeadership\n\nLeaders vs. Managers\nMoving from Peer to Manager\nManaging Your Schedule\n\n\nService Communications\n\nHow to Provide Effective Feedback\nHow to Handle Customer Questions & Concerns\nRSR Delivery Best Practices\nNew Account Installations\n\n\nRoute Safety\n\nAt the Locations\, On the Truck\, At the Customer’s Site\n\n\nGetting to Know Your RSRs\n\nHow to Track\, Review\, and Share KPI Results\nValue-Added Route Rides\nPerforming Daily Check-In’s\nThe Art of Effective Weekly 1:1s\nService Meetings\n\n\nGoal Setting: SMART (Specific\, Measurable\, Attainable\, Relevant\, Time-Based) Goals \n\nEach attendee presents their SMART GOAL at the session. \nOngoing accountability with follow up on Goals specific to each attendee: 2 weeks after the session and 30/60/90 days after the session providing additional takeaway value to track the status of SMART Goals and progress via Microsoft Teams calls.  
URL:https://networkcsc.com/event/csc-service-institute-level-1-september/
LOCATION:Chicago\, IL
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240912
DTEND;VALUE=DATE:20240914
DTSTAMP:20240702T200326Z
CREATED:20230802T153509Z
LAST-MODIFIED:20240702T200326Z
UID:5851-1726099200-1726271999@networkcsc.com
SUMMARY:SMART Group Meeting
DESCRIPTION:Join Us in Denver\, CO | September 12 & 13\, 2024 \nAUTHENTIC LEADERSHIP IN ACTION \nThe Presenter: Kari Knutson\, Denver Training Group \nIn this engaging course\, participants craft their own personal definition of leadership. They will also learn about positional and personal leadership and the Six Styles of Leadership by Daniel Goleman to analyze how utilizing this model can positively impact their outcomes as leaders. In addition\, participants learn how management differs from leadership and the most important distinctions to consider in order for them to be effective in either role. \nDEVELOPING HIGH-PERFORMING TEAMS \nThe Presenter: Kari Knutson\, Denver Training Group \nIn this session\, participants will learn about skill sets that can help them level up their personal leadership so that they can work even more effectively on their team. We will talk about notable traits that effective teams have in common\, as well as the most common dysfunctions of teams and how to overcome them. Participants learn how to effectively use dynamic interpersonal skills for improved team communication\, conflict resolution\, trust\, commitment\, and accountability. \nABOUT THE PRESENTER \nKari A. Knutson\, MA\, is a professional speaker\, therapist\, and storyteller who takes psychology “off the couch” and brings it to the people. She is an expert in the field of emotional intelligence and human development. Her speaking\, training\, and coaching work focuses on helping people transform their organizations through developing interpersonal skills and bridging cultural and communication divides. \nIn addition to training and coaching\, Kari has a podcast called ‘Get Big Out Loud’ where she talks about applied psychology and explores the complex ride of life. She also performs in a laugh-out-loud storytelling show that she wrote and directed called ‘Ain’t Never Met a Stranger’\, all about our shared human experience. \nKari received her undergraduate degree in Psychology and Philosophy from Cornell College in Iowa and a master’s degree in Higher Education Administration from Appalachian State University in North Carolina. Later\, Kari earned a second master’s degree in Counseling from Gallaudet University in Washington\, D.C. where she also became fluent in American Sign Language (ASL). \nKari lives in Denver\, Colorado with her husband\, two children\, two cats and five very emotionally intelligent guinea pigs. \n 
URL:https://networkcsc.com/event/smart-group-september2024/
LOCATION:Denver\, CO\, Denver\, CO\, United States
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240422
DTEND;VALUE=DATE:20240424
DTSTAMP:20231009T164331Z
CREATED:20230802T151604Z
LAST-MODIFIED:20231009T164331Z
UID:5831-1713744000-1713916799@networkcsc.com
SUMMARY:Owners Summit
DESCRIPTION:
URL:https://networkcsc.com/event/owners-summit-2024/
LOCATION:Chicago\, IL
CATEGORIES:Member Meeting,Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240415
DTEND;VALUE=DATE:20240418
DTSTAMP:20240104T184841Z
CREATED:20231003T194826Z
LAST-MODIFIED:20240104T184841Z
UID:5947-1713139200-1713398399@networkcsc.com
SUMMARY:CSC Service Institute | Level 1
DESCRIPTION:
URL:https://networkcsc.com/event/csc-service-institute-level-1/
LOCATION:Charlotte\, NC
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231016
DTEND;VALUE=DATE:20231019
DTSTAMP:20231003T192249Z
CREATED:20231003T192249Z
LAST-MODIFIED:20231003T192249Z
UID:5942-1697414400-1697673599@networkcsc.com
SUMMARY:CSC Service Institute
DESCRIPTION:Introducing the new CSC Service Certification for Service Leadership – the CSC Service Institute for Industry Service Management. Formerly known as Coaches Clinic by Performance Matters\, this collaboration aims to provide top-notch training and development to Service teams. The CSC Service Institute is a Certified Service Training process that assists Member Service Management in building better teams for implementing the best Route Service training practices and strategies in their organizations. \nIndustry Overview \nLeadership \n\nLeaders vs. Managers\nMoving from Peer to Manager\nManaging Your Schedule\n\nService Communications \n\nHow to Provide Effective Feedback\nHow to Handle Customer Questions & Concerns\nRSR Delivery Best Practices\nNew Account Installations\n\nRoute Safety \n\nAt the Locations\, On the Truck\, At the Customers site\n\nGetting to Know Your RSRs \n\nHow to Track\, Review\, and Share KPI Results\nValue-Added Route Rides\nPerforming Daily check-ins\nThe Art of Effective Weekly 1:1s\nService Meetings\n\nGoal Setting: SMART (Specific\, Measurable\, Attainable\, Relevant\, Time-Based) Goals  \n\nEach attendee presents their SMART GOAL at the session. \nOngoing accountability with follow-up on Goals specific to each attendee: 2 weeks after the session and 30/60/90 days after the session providing additional takeaway value to track the status of SMART Goals and progress via Microsoft Teams calls.  \n\nPresented by Ray Shabandarian \n About the Presenter: \nRay Shabandarian \nIn November 2022\, Ray became the Director of Service Consultant at Performance Matters. He has 24 years of industry experience\, having worked at Cintas\, AmeriPride\, and Aramark in various roles such as Service Sales Rep\, Certified Route Trainer\, Service Training Coordinator\, Sales Rep\, Service Manager\, and Branch Manager. Ray transitioned to Corporate Service Training\, where he played a key role in developing\, implementing\, and managing multiple best practices and service programs across North America.
URL:https://networkcsc.com/event/csc-service-institute/
LOCATION:Chicago\, IL
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20221114
DTEND;VALUE=DATE:20221116
DTSTAMP:20220901T213422Z
CREATED:20211005T144237Z
LAST-MODIFIED:20220901T213422Z
UID:3886-1668384000-1668556799@networkcsc.com
SUMMARY:Owners Summit
DESCRIPTION:November 14 & 15\, 2022 | Chicago\, IL \nComplimentary Meeting \nJoin Us for High-Impact Discussions with Sean O’Brien & Mark Kowalski! \nMeeting Agenda \nRegister Here
URL:https://networkcsc.com/event/owners-summit-4/
LOCATION:Westin Michigan Avenue\, 909 N Michiagan Ave\, Chicago\, IL\, 60611\, United States
CATEGORIES:Training
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20221110
DTEND;VALUE=DATE:20221112
DTSTAMP:20220826T122619Z
CREATED:20211005T144159Z
LAST-MODIFIED:20220826T122619Z
UID:3884-1668038400-1668211199@networkcsc.com
SUMMARY:Route Growth Seminar
DESCRIPTION:If your company needs to increase revenue through upselling\, this is a must-attend session for your service leadership team. Learn proven and successful ‘hands-on’ approaches to grow income with existing customers. \nLet’s face it; RSRs are hired for their service acumen\, not their sales skills. People buy from people\, so the ability to build and\nfurther enrich customer relationships is critical to route growth success. Upselling does not mean pushing products on your customers; you are helping them discover ways to run their business more efficiently. You can teach your team how to be comfortable approaching customers by knowing what to say. \nEvent Details\nRegister Online
URL:https://networkcsc.com/event/route-growth-seminar/
LOCATION:Embassy Suites O’Hare\, 5550 N River Rd\, Rosemont\, IL\, 60018\, United States
CATEGORIES:Training
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20221013
DTEND;VALUE=DATE:20221015
DTSTAMP:20221007T154856Z
CREATED:20211005T143924Z
LAST-MODIFIED:20221007T154856Z
UID:3876-1665619200-1665791999@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:What is SECURE? The mission of the CSCNetwork SECURE Group is to help participating member companies maximize growth and profits through their service departments and existing customer base. \nWho Should Attend? Intended for service directors and managers\, but also relevant to general managers and owners\, the CSC SECURE Group help identify common opportunities while developing solutions to capitalize on them. \nNew to SECURE? Try it Out! The first meeting is on us. If it’s a good fit- Become a SECURE Group member. Cost: $200/month billed to your CSCNetwork membership \nTopic: 21st Century Approach to Employee Engagement \nVIEW THE AGENDA | READY TO REGISTER? EMAIL LISA WACKER. \n 
URL:https://networkcsc.com/event/secure-group-meeting-5/
LOCATION:Kansas City\, MO
CATEGORIES:Training
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20221006
DTEND;VALUE=DATE:20221008
DTSTAMP:20221007T152611Z
CREATED:20211005T143846Z
LAST-MODIFIED:20221007T152611Z
UID:3874-1665014400-1665187199@networkcsc.com
SUMMARY:SOAPP Group Meeting
DESCRIPTION:What is SOAPP? CSCNetwork’s SOAPP Group is an opportunity for members to build relationships\, stay abreast of opportunities and challenges in the area of production\, develop best practices and gain insight into critical industry issues — all while enjoying destinations that change throughout the year! 
URL:https://networkcsc.com/event/soapp-group-meeting-4/
CATEGORIES:Training
ORGANIZER;CN="Renee McCollum":MAILTO:renee@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220919
DTEND;VALUE=DATE:20220922
DTSTAMP:20220609T143016Z
CREATED:20211005T143811Z
LAST-MODIFIED:20220609T143016Z
UID:3872-1663545600-1663804799@networkcsc.com
SUMMARY:Service Management Seminar
DESCRIPTION:CSC’s Service Management Seminar teaches the updated skills\, techniques\, and methods that are shared by our industry’s most successful service managers. This seminar offers a unique and exclusive opportunity to bring your service management team up-to-speed on such important topics as handling difficult customers\, dealing with stress\, motivating others\, finding new RSRs\, renewing accounts\, obtaining referrals\, adding new business\, and retaining customers. \nEvent Agenda \nRegister Online
URL:https://networkcsc.com/event/service-management-seminar-2/
LOCATION:Hilton Chicago\, 720 South Michigan Avenue\, Chicago\, IL\, 60605\, United States
CATEGORIES:Training
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220915
DTEND;VALUE=DATE:20220917
DTSTAMP:20220701T161508Z
CREATED:20220606T143719Z
LAST-MODIFIED:20220701T161508Z
UID:3870-1663200000-1663372799@networkcsc.com
SUMMARY:SMART Group Meeting | Recruiting & Retaining Talent
DESCRIPTION:What is SMART? CSCNetwork SMART Group is an opportunity for members to build relationships\, stay abreast of sales and marketing trends and gain insight into critical industry challenges — all while enjoying destinations that change throughout the year! \nAt SMART Salt Lake\, our goal is to bring you actionable insight and industry knowledge to improve your organization’s employee lifecycle with topics that cover: Attracting\, Recruiting\, Onboarding\, Engaging\, and Retaining talent.  \nBrainstorm with Colleagues: Bring your critical issues and best ideas to a round table discussion with industry professionals faced with many of the same issues in today’s employee climate. \nEnjoy the Accommodations: A stay at Marriott City Center places you in the heart of Salt Lake City\, within a 10-minute walk of Eccles Theater and City Creek Center. This 4-star hotel is 0.6 mi (0.9 km) from Temple Square and 0.5 mi (0.8 km) from Salt Palace. \nVIEW THE AGENDA | Ready to Register? Click HERE
URL:https://networkcsc.com/event/smart-group-meeting-september-2022/
CATEGORIES:Training
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DTSTART;VALUE=DATE:20220505
DTEND;VALUE=DATE:20220507
DTSTAMP:20220218T134517Z
CREATED:20211004T230420Z
LAST-MODIFIED:20220218T134517Z
UID:3851-1651708800-1651881599@networkcsc.com
SUMMARY:SMART Group Meeting
DESCRIPTION:Emotional Intelligence (EQ) \nWhat would other people who are close to you say about you? How aware are you of your emotions and how you come across to others? How aware are you of other people’s feelings? How well do you manage your emotions and behavior? Emotional intelligence (EQ) is the ability to be aware of and manage your own emotions as well as the emotions of others. EQ is a greater predictor of success in life than IQ. Improving one’s emotional intelligence is an ongoing process. \nIn this half-day program\, Emmie Brown will discuss the basics of cognitive psychology\, in\nparticular\, how the human brain processes stimuli. Then\, we will deep-dive into the 4 parts of emotional intelligence with tangible techniques to improve your self-awareness\, social awareness\, self-management\, and social management. You will leave this session: \n• Equipped with the tools to help you remove your blind spots\n• Better able to have empathy for others\n• Empowered with the ability to change your most hard-wired habits\n• Aware of what you can change and what you must accept \nFacilitated by Emmie Brown of Southwestern Speakers & Training.  \n\n\n	SMART-2022.pdf	(1083 downloads	)
URL:https://networkcsc.com/event/smart-group-meeting-5/
LOCATION:Four Seasons St. Louis\, MO\, 999 North 2nd Street\, St. Louis\, MO\, 63102\, United States
CATEGORIES:Training
ORGANIZER;CN="Ryan Sedlacek":MAILTO:ryan@networkcsc.com
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DTSTART;VALUE=DATE:20220421
DTEND;VALUE=DATE:20220423
DTSTAMP:20220214T180044Z
CREATED:20211004T230239Z
LAST-MODIFIED:20220214T180044Z
UID:3847-1650499200-1650671999@networkcsc.com
SUMMARY:Sandler Sales Training
DESCRIPTION:Hundreds of our members who have attended the CSC sales training programs have experienced significant improvements in their close rates\, improved competitive messaging and shortened sales cycles. Why? Because this highly rated program focuses on shifting the mindset of your sales team into tactical selling that actually works! \nCommon Framework\nThe message is geared for the new sales reps\, but is an equally important refresher for tenured reps and managers. We find the best results come from a company-wide focus\, encompassing all people who ‘touch’ a customer or prospect. Your team will learn the powerful Sandler Sales Training system that applies to the textile rental industry. You’ll gain a foundation for a consistent\, transparent sales process\, which will enable you to align your teams to effectively execute strategies for closing more business. \nActual Sales Scenarios of Rental Situations\nWhen you participate in this workshop\, you will work with real\, live sales situations that challenge you and your organization. Participants put what they are learning to an immediate test. \nTakeaway’s\n• Learn how to stand out and be more effective than your larger competitors.\n• Learn the psychology of decisions and how prospects actually buy.\n• Practice personal experiences using training techniques.\n• Gain control of the selling process in a way that your prospect feels comfortably in control.\n• Learn the absolute “key” to sales success…it’s not all what you know.\n• Learn how to be on ‘your system’\, not the prospect’s system.\n• Learn how to sell today and educate tomorrow.\n• Position ‘the sale’ by being refreshingly ‘direct’ and separate yourself from the competition.\n• Develop a personal growth plan and accountability system. \n\n\n	Agenda.pdf	(1124 downloads	)
URL:https://networkcsc.com/event/sandler-sales-training/
LOCATION:Westin O’Hare\, 6100 N River Rd\, Chicago\, IL\, 60018\, United States
CATEGORIES:Training
ORGANIZER;CN="Ryan Sedlacek":MAILTO:ryan@networkcsc.com
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20220407
DTEND;VALUE=DATE:20220409
DTSTAMP:20220224T150902Z
CREATED:20211004T225810Z
LAST-MODIFIED:20220224T150902Z
UID:3836-1649289600-1649462399@networkcsc.com
SUMMARY:Retention & Renewal Seminar
DESCRIPTION:The goal of every service program is retaining customers and renewing contracts. But if your teams customer management skills are not keeping pace with the new service landscape and ever-increasing advances in new sales and marketing techniques\, you might be seeing your service goals become more difficult and far less successful than in the past. \nCSC’s Retention & Renewal seminar provides a comprehensive overview of systems\, concepts and strategies to enhance customer loyalty\, relationships\, retention and contract renewals through improved route service sales leadership\, management\, coaching and performance. This industry-specific workshop will concentrate on customer retention (both on maintaining accounts as well as protecting your business within these accounts) and creating new and improved methods to renew your current customer’s agreements. \nThis seminar is specifically designed for independent laundry service leaders and should be considered a “must attend” for General Managers\, Service Managers\, District Managers\, Route Supervisors\, Route Trainers and top Route Service Providers. \nDownload Agenda
URL:https://networkcsc.com/event/customer-retention-renewal-seminar/
LOCATION:Hilton Chicago\, 720 South Michigan Avenue\, Chicago\, IL\, 60605\, United States
CATEGORIES:Training
ORGANIZER;CN="Lisa Wacker":MAILTO:lisa@networkcsc.com
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20220331
DTEND;VALUE=DATE:20220402
DTSTAMP:20220121T164342Z
CREATED:20211004T225400Z
LAST-MODIFIED:20220121T164342Z
UID:3833-1648684800-1648857599@networkcsc.com
SUMMARY:HR Management Conference
DESCRIPTION:It has always been a challenge to recruit and retain laundry industry employees\, but never more so than in the past few years. Rising wage and benefits expectations\, competition from the likes of Walmart and Amazon\, pandemic precautions\, the “Great Resignation of 2021\,” changes in workforce demographics\, and more are all affecting human resources departments across the country and forcing adaptations to today’s unique marketplace. \nIt’s all about reaching and influencing the candidates – wherever they are\, whatever they view\, read\, hear\, or see\, and no matter whether you’re trying to recruit at the executive\, management\, or production levels of your organization. \nIn this high-impact presentation\, we’ll look at effective recruitment and retention strategies\, approaches to the multi-generational workforce\, the new recruiting framework\, and 11 key strategies to revamp your recruiting message.\nAt this conference\, you will learn:\n•	Designing a more attractive compensation structure\n•	How compensation impacts the recruiting process\n•	Key retention and motivation drivers\n•	Onboarding of new employees\n•	Why pre-pandemic recruitment and retention plans fail in the current environment\n•	Why organizations need to keep their fingers on the pulse of the marketplace so that current employees become evangelists and ambassadors for your brand\n•	Handling the burgeoning social network issues\n•	Protected Concerted Activity (NLRB)\n•	Making dress code accommodations to the cultural and religious needs of candidates and employees\n•	Staying HR compliant\n•	The latest COVID guidelines. \n\n\n	2022-HR-Management-Conf-Agenda.pdf	(884 downloads	)
URL:https://networkcsc.com/event/hr-management-seminar/
LOCATION:Caribe Royale\, 8101 World Center Dr\, Orlando\, FL\, United States
CATEGORIES:Training
ORGANIZER;CN="Renee McCollum":MAILTO:renee@networkcsc.com
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20220120
DTEND;VALUE=DATE:20220122
DTSTAMP:20220105T171344Z
CREATED:20211004T224702Z
LAST-MODIFIED:20220105T171344Z
UID:3820-1642636800-1642809599@networkcsc.com
SUMMARY:SOAPP Group Meeting
DESCRIPTION:Process Investigations\nThe Impact of Wash Chemistry Formulas on  Production Outputs \nJoin us for an interactive session with Bob Corfield where we will discuss “How wash scheduling is impacted by chemical formulas and process water limits\, and how a balanced approach is essential to maximizing plant productivity; Or\, how to avoid a 3rd shift by washing with a balanced sequence.” \nPlant Tour:  Republic Master Chefs \n\n\n	SOAPP-Agenda-Jan-20-21-2022.pdf	(1045 downloads	)
URL:https://networkcsc.com/event/soapp-group-meeting-3/
LOCATION:The Renaissance – Long Beach\, CA\, Long Beach\, CA\, United States
CATEGORIES:Training
ORGANIZER;CN="Renee McCollum":MAILTO:renee@networkcsc.com
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20220113
DTEND;VALUE=DATE:20220115
DTSTAMP:20220105T171141Z
CREATED:20211004T224431Z
LAST-MODIFIED:20220105T171141Z
UID:3814-1642032000-1642204799@networkcsc.com
SUMMARY:SMART Group Meeting
DESCRIPTION:Hiring & Retaining Talent \nEmployers all over the country are struggling with hiring and retaining employees. You\, the employer\, need to know why this is and what you can do about it.\nIn this session\, you will learn: \n•	Where to find top talent now!\n•	How to be attractive in this market\n•	A team approach to the interview process\n•	Preventing turnover through emotional preparation \nAbout the Speaker:\nAngie is a 25-year sales and sales management veteran with nationally recognized success spanning several industries\, including real estate\, finance\, healthcare\, in-surance\, and printing/publishing. She received her Professional Coach Certification through the Institute for Professional Excellence in Coaching. Her clients rave not only about their increased profits and success in business but also about their improved quality of life. \n\n\n	SMART-2022.pdf	(1356 downloads	)
URL:https://networkcsc.com/event/smart-group-meeting-4/
LOCATION:Grand Bohemian Orlando\, 325 S Orange Ave FL 32801\, Orlando\, FL\, 32801\, United States
CATEGORIES:Training
ORGANIZER;CN="Ryan Sedlacek":MAILTO:ryan@networkcsc.com
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