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BEGIN:VEVENT
DTSTART;VALUE=DATE:20260122
DTEND;VALUE=DATE:20260124
DTSTAMP:20250820T200241Z
CREATED:20250820T200241Z
LAST-MODIFIED:20250820T200241Z
UID:8275-1769040000-1769212799@networkcsc.com
SUMMARY:SMART Group Meeting
DESCRIPTION:The SMART Group will meet in San Antonio this January. The meeting will have knowledgeable and relevant speakers\, sharing of best ideas that you’re sure to bring a new tip or trick back from\, and a time to voice your current critical issues. All while providing unmatched networking with other sales and marketing professionals in the industry. \nLearn more about our training groups! Questions? Info@networkcsc.com  \n 
URL:https://networkcsc.com/event/smart-group-meeting-14/
LOCATION:San Antonio\, TX
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260115T110000
DTEND;TZID=America/Chicago:20260115T120000
DTSTAMP:20251013T171656Z
CREATED:20251013T171656Z
LAST-MODIFIED:20251013T171656Z
UID:8444-1768474800-1768478400@networkcsc.com
SUMMARY:Women in Laundry Leadership
DESCRIPTION:By Women\, For Women \nWILL is a virtual group dedicated to women in the laundry industry\, bringing together professionals from all levels of leadership\, including emerging leaders\, managers\, executives\, and business owners. The group is open to women who want to connect\, collaborate\, and inspire growth in the industry while supporting one another in their leadership journeys.\n\nWhat We Do\nThe Women in Laundry Leadership group will serve as a networking platform to:\n\nFoster professional development through mentorship programs\, leadership training\, and networking opportunities.\nCreate a supportive community for sharing knowledge\, experiences\, and strategies for success.\nHost regular events such as workshops\, guest speaker sessions\, and discussions\, to promote empowerment and innovation within the industry.\nAdvocate for greater visibility and representation of women in leadership roles within the laundry sector.\n\nMore Information \nQuestions? Info@networkcsc.com
URL:https://networkcsc.com/event/will/
LOCATION:Virtual Event
CATEGORIES:Training,Webinar
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260108
DTEND;VALUE=DATE:20260110
DTSTAMP:20250820T195059Z
CREATED:20250820T195059Z
LAST-MODIFIED:20250820T195059Z
UID:8272-1767830400-1768003199@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:The SECURE Group will be meeting in Daytona Beach\, FL to tour Table Top Linen Rental and learn from a knowledgeable industry speaker. \nThis group brings together industrial laundry service professionals from CSC Member Laundries across the U.S. and Canada three times a year. These meetings are built for Service Managers looking to improve their teams\, strengthen customer relationships\, and grow revenue within their existing accounts. General Managers who oversee service departments will also find the content valuable. Each meeting includes training around leadership\, upselling\, customer retention\, and service excellence\, along with group discussions on best practices and shared challenges. The group also goes on at least one plant tour each year\, offering a firsthand look at how others are operating in the field. If you or someone on your team hasn’t attended before\, reach out—we’d love to help you get involved. Questions? Info@networkcsc.com
URL:https://networkcsc.com/event/secure-group-meeting-13/
LOCATION:Daytona Beach\, FL
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251023
DTEND;VALUE=DATE:20251025
DTSTAMP:20250730T161022Z
CREATED:20250730T161022Z
LAST-MODIFIED:20250730T161022Z
UID:8164-1761177600-1761350399@networkcsc.com
SUMMARY:Next Generation Group
DESCRIPTION:Join us in Nashville\, TN | October 23-24\, 2025 \nAbout:\nRunning a family business is no small feat—and passing it on to the next generation? That takes strategy\, support\, and serious leadership development. That’s where CSC’s Next Gen Group comes in. \nThis new initiative is designed for the rising leaders in CSC Member companies who are stepping into larger roles and preparing to take the reins. Whether you’re managing a department today or preparing to be part of future ownership\, this meeting will help you grow into the leader your business needs tomorrow. \nWho Should Attend the CSC Next Generation Meeting?\nThis group is designed for individuals who are on the path to future ownership and/or executive leadership within their family-owned CSC member company. Ideal participants are part of the “next generation” of leadership\, those who are actively involved in the business today and are preparing to become decision-makers tomorrow. \nWhether you’re currently in a management role or beginning to take on more strategic responsibilities\, this group is built to support your transition from next gen to the gen. \nThe CSC Next Gen Group exists to empower the future leaders of independently owned industrial laundries through meaningful peer connections\, relevant training\, and real-world succession planning tools. If you’re committed to carrying your family business forward\, this is the place for you. \nSpecial Launch Offer:\nCSC will cover all meeting expenses (hotel\, meals\, sessions\, materials) for the first 20 registrants. Just get yourself to Nashville—we’ll take care of the rest. \nWhether you’re the current generation ready to invest in your company’s future by sending an attendee\, or a next gen eager to step up\, this is the moment to take the leap. \nRegister Here \nQuestions? Contact lexie@networkcsc.com.
URL:https://networkcsc.com/event/next-gen-group-2025/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251009
DTEND;VALUE=DATE:20251011
DTSTAMP:20250106T191033Z
CREATED:20240819T194901Z
LAST-MODIFIED:20250106T191033Z
UID:6945-1759968000-1760140799@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:Join us in Nashville\, TN | October 9-10\, 2025 \nMore details to come. Questions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/secure-group-meeting-10/
LOCATION:Nashville\, TN\, United States
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251002
DTEND;VALUE=DATE:20251004
DTSTAMP:20250106T191136Z
CREATED:20241126T195944Z
LAST-MODIFIED:20250106T191136Z
UID:7166-1759363200-1759535999@networkcsc.com
SUMMARY:HR Management Conference
DESCRIPTION:Join us in San Diego\, CA | October 2-3\, 2025 \nMore details to come. Questions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/hr-management-conference-4/
LOCATION:San Diego\, CA\, San Diego\, CO\, 92101\, United States
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250925
DTEND;VALUE=DATE:20250927
DTSTAMP:20250812T173226Z
CREATED:20240819T194754Z
LAST-MODIFIED:20250812T173226Z
UID:6943-1758758400-1758931199@networkcsc.com
SUMMARY:SOAPP Group Meeting
DESCRIPTION:This meeting offers a unique opportunity to tour two impressive operations—Superior Linen Service and Service Linen Supply. In addition to the plant tours\, we’ll gather to share Best Ideas and Critical Issues\, continuing the peer-to-peer learning that makes SOAPP meetings so valuable. We’ll be staying at Hotel Ändra\, conveniently located just steps from Seattle’s iconic Pike Place Market and waterfront attractions. \nMore details to come. Questions? Contact lexie@networkcsc.com.
URL:https://networkcsc.com/event/soapp-group-meeting-9/
LOCATION:Seattle\, WA
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250917T120000
DTEND;TZID=America/Chicago:20250919T150000
DTSTAMP:20250507T181205Z
CREATED:20250507T181205Z
LAST-MODIFIED:20250507T181205Z
UID:7766-1758110400-1758294000@networkcsc.com
SUMMARY:Service Institute | Level 1
DESCRIPTION:The CSC Service Institute Certification for Service Leaders\, formerly known as Coaches Clinic by Performance Matters\, is a collaboration to provide top-notch training and development for Service team leaders. We have identified topics that help successful service leaders establish a strong foundation and opportunity for growth by building better teams to implement the best Route Service training practices and strategies in their organizations. \nWe initiate thought-provoking ideas for key aspects of the Service Leader role by reviewing and uncovering opportunities for adjustments or implementation of initiatives\, regardless of whether they are new to the role or an industry veteran. \nOur unique approach to each topic involves uncovering the ‘why’ behind our actions. This distinctive training approach builds greater insight and a robust foundation for success before shifting focus to the ‘how’ and ‘when’ of our strategies. \nA critical responsibility of a Service Leader is to retain and grow revenue\, do it all safely\, and remain committed to core values. The strategy we are training to uncover WHY we must develop team members’ knowledge and skill sets\, keep our customers informed about their service with ongoing updates\, and focus internally on building our expertise and skill set as team leaders before focusing on successfully retaining and growing revenue. \nWe have created multiple levels to fit critical content within a 2.5-day time frame of attendance for each session. \nLevel 1 of the CSC Service Institute by Performance Matters offers a comprehensive curriculum that equips attendees with various skills and knowledge in Leadership\, Managing Schedules\, Effective Communication\, Effective Feedback\, Route Rep best practices\, Route Rep safety\, and more. The takeaway value ensures that each attendee is well-prepared and equipped to excel as a Service Leader. \nThe following is a high-level topic overview for the 2.5-day training session\, providing practical and actionable insights. These insights will empower each attendee to apply their learning in real-world scenarios. \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/siil1-fall25/
LOCATION:Edison\, NJ\, Edison\, NJ\, 08854\, United States
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250915T080000
DTEND;TZID=America/Chicago:20250917T120000
DTSTAMP:20250507T181016Z
CREATED:20250507T181016Z
LAST-MODIFIED:20250507T181016Z
UID:7764-1757923200-1758110400@networkcsc.com
SUMMARY:Service Institute | Level 2
DESCRIPTION:The CSC Service Institute Certification for Service Leaders\, formerly known as Coaches Clinic by Performance Matters\, is a collaboration to provide top-notch training and development for Service team leaders. We have identified topics that help successful service leaders establish a strong foundation and opportunity for growth by building better teams to implement the best Route Service training practices and strategies in their organizations. \nWe initiate thought-provoking ideas for key aspects of the Service Leader role by reviewing and uncovering opportunities for adjustments or implementation of initiatives\, regardless of whether they are new to the role or an industry veteran. \nOur unique approach to each topic involves uncovering the ‘why’ behind our actions. This distinctive training approach builds greater insight and a robust foundation for success before shifting focus to the ‘how’ and ‘when’ of our strategies. \nA critical responsibility of a Service Leader is to retain and grow revenue\, do it all safely\, and remain committed to core values. The strategy we are training to uncover WHY we must develop team members’ knowledge and skill sets\, keep our customers informed about their service with ongoing updates\, and focus internally on building our expertise and skill set as team leaders before focusing on successfully retaining and growing revenue. \nWe have created multiple levels to fit critical content within a 2.5-day time frame of attendance for each session. \nLevel 1 of the CSC Service Institute by Performance Matters offers a comprehensive curriculum that equips attendees with various skills and knowledge in Leadership\, Managing Schedules\, Effective Communication\, Effective Feedback\, Route Rep best practices\, Route Rep safety\, and more. The takeaway value ensures that each attendee is well-prepared and equipped to excel as a Service Leader. \nThe following is a high-level topic overview for the 2.5-day training session\, providing practical and actionable insights. These insights will empower each attendee to apply their learning in real-world scenarios. \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/sil2-fall25/
LOCATION:Edison\, NJ\, Edison\, NJ\, 08854\, United States
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250911
DTEND;VALUE=DATE:20250913
DTSTAMP:20250812T173039Z
CREATED:20240819T194648Z
LAST-MODIFIED:20250812T173039Z
UID:6941-1757548800-1757721599@networkcsc.com
SUMMARY:SMART Group Meeting
DESCRIPTION:About the Upcoming SMART Group Meeting\nCSC is excited to welcome the SMART Group to Nashville this September! We’ll be staying in the heart of the city’s Midtown neighborhood—just a quick Uber or a 30-minute walk to Broadway’s live music and buzzing energy. \nOf course\, Nashville’s not the only place you’ll hear something worth listening to. During our meeting time\, we’ll dive into best ideas\, critical issues\, and fresh perspectives from industry peers—and from two standout speakers. \nWe’re thrilled to welcome Lee Salz\, a globally recognized sales management strategist and author. Lee is known for challenging conventional sales tactics and helping teams build world-class strategies that drive results. His no-nonsense\, contrarian approach will push you to rethink how you lead and sell. \nWe’ll also hear from Rebecca Dutcher\, Founder and CEO of RED66\, a CSCNetwork-approved Supplier and women-owned B2B marketing agency. Rebecca and her team are known for turning complex business challenges into smart\, measurable marketing wins. Her insight will offer a valuable lens into branding and customer communication in today’s digital landscape. \nNever been to a SMART Group meeting? You may be eligible to attend this one for free as a trial—reach out to Lexie Baker at lexie@networkcsc.com to learn more.
URL:https://networkcsc.com/event/smart-group-meeting-11/
LOCATION:Nashville\, TN\, United States
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250529
DTEND;VALUE=DATE:20250531
DTSTAMP:20250106T192532Z
CREATED:20240819T194457Z
LAST-MODIFIED:20250106T192532Z
UID:6939-1748476800-1748649599@networkcsc.com
SUMMARY:Owners Summit
DESCRIPTION:Join us in Washington D.C. | May 29-30\, 2025 \nQuestions? Contact registration@networkcsc.com.
URL:https://networkcsc.com/event/owners-summit-6/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250515
DTEND;VALUE=DATE:20250517
DTSTAMP:20250106T192921Z
CREATED:20240808T161815Z
LAST-MODIFIED:20250106T192921Z
UID:6916-1747267200-1747439999@networkcsc.com
SUMMARY:SMART Group Meeting
DESCRIPTION:Join Us in Indianapolis\, IN | May 15 & 16\, 2025 \nAbout the Event \nOur collaboration between CSCNetwork and Sales Gravy has provided us with a unique opportunity to refine and master the best practices for Virtual Selling\, especially in the context of the challenges posed by COVID. Additionally\, we delved into the importance of Customer and Sales EQ during our gathering last year in New Orleans. Building on the foundational elements we’ve established; this year we aim to equip your sales team with innovative and effective solutions across several key areas: \n\nDistinguishing between Independent Laundries and National Competitors by utilizing compelling narratives and engaging storytelling techniques to enhance the selling process.\nImplementing practical and straightforward methods to harness the power of the AI Edge\, enabling your team to focus more on meaningful face-to-face interactions with potential clients.\nProviding a comprehensive\, step-by-step guide to adopting and sustaining these new practices\, ensuring that your teams are held accountable for their development and success.\n\nWho Should Attend? \nIntended for Sales & Marketing managers but also relevant to directors\, general managers\, and owners\, the CSC SMART Group helps identify opportunities and develop solutions to implement in your organization. \nQuestions? Contact lexie@networkcsc.com.
URL:https://networkcsc.com/event/smart-group-meeting-9/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250508
DTEND;VALUE=DATE:20250510
DTSTAMP:20250106T193224Z
CREATED:20240819T194401Z
LAST-MODIFIED:20250106T193224Z
UID:6937-1746662400-1746835199@networkcsc.com
SUMMARY:SOAPP Group Meeting
DESCRIPTION:Join us in Hartford\, CT | May 8-9\, 2025 \nQuestions? Contact lexie@networkcsc.com.
URL:https://networkcsc.com/event/soapp-group-meeting-8/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250501
DTEND;VALUE=DATE:20250503
DTSTAMP:20250106T193113Z
CREATED:20240819T194257Z
LAST-MODIFIED:20250106T193113Z
UID:6935-1746057600-1746230399@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:Join us in Hartford\, CT | May 1-2\, 2025 \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/secure-group-meeting-9/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250424
DTEND;VALUE=DATE:20250426
DTSTAMP:20250106T190922Z
CREATED:20240819T194155Z
LAST-MODIFIED:20250106T190922Z
UID:6933-1745452800-1745625599@networkcsc.com
SUMMARY:HR Management Conference
DESCRIPTION:Join us for an exclusive\, day-and-a-half-long interactive training session designed to provide your team with the essential knowledge\, strategies\, and tools needed to successfully achieve your organization’s HR goals and drive lasting success! \nAt the CSCNetwork HR Management Conference\, attendees will have the opportunity to dive deep into the current and emerging challenges faced by HR leaders in today’s fast-paced workplace environment. You’ll engage in dynamic discussions with fellow professionals\, exchanging valuable experiences\, insights\, and practical solutions. Additionally\, you’ll gain up-to-date knowledge of new HR policies\, procedures\, and best practices that are shaping the future of human resources. This conference promises to be an invaluable learning experience\, empowering your team to elevate your HR practices and create a positive impact across your organization. \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/hr-management-conference-3/
LOCATION:Charlotte\, NC
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250410
DTEND;VALUE=DATE:20250412
DTSTAMP:20250106T190744Z
CREATED:20240819T194050Z
LAST-MODIFIED:20250106T190744Z
UID:6931-1744243200-1744415999@networkcsc.com
SUMMARY:Sandler Sales Training
DESCRIPTION:A Common Framework \nYour team will learn the powerful Sandler Sales Training system customized for the textile rental industry. You’ll gain a foundation for a consistent\, transparent sales process\, which will enable you to align your teams to effectively execute strategies for closing more business. \nWho Should Attend?\nIf you are involved with generating revenue\, engaging with buyers\, or leading a sales team\, you will benefit from this boot camp. The message is geared for the new sales reps\, but is an equally important refresher for tenured reps and managers. We find the best results come from a company-wide focus\, encompassing all people who ‘touch’ a customer or prospect. \nQuestions? Contact lexie@networkcsc.com.
URL:https://networkcsc.com/event/sandler-sales-training-2/
LOCATION:Chicago\, IL
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250402T120000
DTEND;TZID=America/Chicago:20250404T120000
DTSTAMP:20250106T190604Z
CREATED:20241021T193038Z
LAST-MODIFIED:20250106T190604Z
UID:7101-1743595200-1743768000@networkcsc.com
SUMMARY:Service Institute | Level 1
DESCRIPTION:The CSC Service Institute Certification for Service Leaders\, formerly known as Coaches Clinic by Performance Matters\, is a collaboration to provide top-notch training and development for Service team leaders. We have identified topics that help successful service leaders establish a strong foundation and opportunity for growth by building better teams to implement the best Route Service training practices and strategies in their organizations. \nWe initiate thought-provoking ideas for key aspects of the Service Leader role by reviewing and uncovering opportunities for adjustments or implementation of initiatives\, regardless of whether they are new to the role or an industry veteran. \nOur unique approach to each topic involves uncovering the ‘why’ behind our actions. This distinctive training approach builds greater insight and a robust foundation for success before shifting focus to the ‘how’ and ‘when’ of our strategies. \nA critical responsibility of a Service Leader is to retain and grow revenue\, do it all safely\, and remain committed to core values. The strategy we are training to uncover WHY we must develop team members’ knowledge and skill sets\, keep our customers informed about their service with ongoing updates\, and focus internally on building our expertise and skill set as team leaders before focusing on successfully retaining and growing revenue. \nWe have created multiple levels to fit critical content within a 2.5-day time frame of attendance for each session. \nLevel 1 of the CSC Service Institute by Performance Matters offers a comprehensive curriculum that equips attendees with various skills and knowledge in Leadership\, Managing Schedules\, Effective Communication\, Effective Feedback\, Route Rep best practices\, Route Rep safety\, and more. The takeaway value ensures that each attendee is well-prepared and equipped to excel as a Service Leader. \nThe following is a high-level topic overview for the 2.5-day training session\, providing practical and actionable insights. These insights will empower each attendee to apply their learning in real-world scenarios. \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/service-institute-level-1/
LOCATION:Kansas City\, MO
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250331T080000
DTEND;TZID=America/Chicago:20250402T120000
DTSTAMP:20250106T190515Z
CREATED:20241021T192840Z
LAST-MODIFIED:20250106T190515Z
UID:7099-1743408000-1743595200@networkcsc.com
SUMMARY:Service Institute | Level 2
DESCRIPTION:Level 2 of the CSC Service Institute by Performance Matters builds on Level 1 content and encompasses a comprehensive curriculum to enhance attendees’ skills and knowledge of conducting interviews\, customer account management\, customer on-site visits\, value-added service\, route revenue growth\, service agreement extensions\, and more. The takeaway value ensures that each attendee is well-prepared and equipped to excel as a Service Leader. \nThe following is a high-level topic overview for the 2.5-day training session\, providing practical and actionable insights. These insights will empower each attendee to apply their learning in real-world scenarios. \nQuestions? Contact ashton@networkcsc.com.
URL:https://networkcsc.com/event/service-institute-level-2/
LOCATION:Kansas City\, MO
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250203
DTEND;VALUE=DATE:20250206
DTSTAMP:20250106T190039Z
CREATED:20241021T192246Z
LAST-MODIFIED:20250106T190039Z
UID:7095-1738540800-1738799999@networkcsc.com
SUMMARY:Milliken Textile Training
DESCRIPTION:You’re invited to attend the first-ever CSCNetwork Textile Manufacturing Seminar\, hosted by Milliken & Company in beautiful Spartanburg\, SC.  This exclusive event is open to CSC members\, with only independent industrial laundries in attendance. \nDuring this three-day seminar\, enjoy networking opportunities with other independent industrial laundry professionals\, an in-depth education on the textile manufacturing process\, plant tours and more. You’ll also hear from keynote speaker and executive coach David Rabiner as he discusses “The Principles of Personal Leadership & Peak Performance.”  \nAll meals and transportation upon arrival in the Upstate of South Carolina are included. \nPlease note this training seminar is limited to the first forty registrations! \nQuestions? Contact registration@networkcsc.com.
URL:https://networkcsc.com/event/milliken-textile-training/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250123
DTEND;VALUE=DATE:20250125
DTSTAMP:20241217T173203Z
CREATED:20240819T193504Z
LAST-MODIFIED:20241217T173203Z
UID:6927-1737590400-1737763199@networkcsc.com
SUMMARY:SOAPP Group Meeting
DESCRIPTION:Join us in Pasadena\, CA | January 23-24\, 2025
URL:https://networkcsc.com/event/soapp-group-meeting-7/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250116
DTEND;VALUE=DATE:20250118
DTSTAMP:20240819T193358Z
CREATED:20240819T193229Z
LAST-MODIFIED:20240819T193358Z
UID:6925-1736985600-1737158399@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:Join us in New Orleans\, LA | January 16 and 17\, 2025
URL:https://networkcsc.com/event/secure-group-meeting/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250109
DTEND;VALUE=DATE:20250111
DTSTAMP:20240819T192929Z
CREATED:20240819T192929Z
LAST-MODIFIED:20240819T192929Z
UID:6923-1736380800-1736553599@networkcsc.com
SUMMARY:SMART Group Meeting
DESCRIPTION:Join Us in Phoenix\, AX | January 9 and 10\, 2025
URL:https://networkcsc.com/event/smart-group-meeting-10/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241107
DTEND;VALUE=DATE:20241109
DTSTAMP:20240703T162219Z
CREATED:20231009T165011Z
LAST-MODIFIED:20240703T162219Z
UID:5961-1730937600-1731110399@networkcsc.com
SUMMARY:HR Management Conference
DESCRIPTION:Navigating the Bermuda Triangle of the ADA\, Workers’ Compensation\, and the FMLA \nPresented by Scott Kamins\, Offit Kurman\, P.A. \nIn this session\, we will explore the intersection of these three often troubling and seemingly conflicting legal areas\, including how these laws interact\, the respective obligations of employers and employees\, when the duty to accommodate and engage in the interactive process arises\, avoiding the hire of and moving on from problematic and risky employees\, proper documentation\, and other strategies designed to ease the handling of these situations\, reduce confusion and conflict\, while also reducing risk.  \nHow We Get There: Motivating People Toward the Behaviors You Need to See \nPresented by Mike Wagner\, Ph.D.\, University of Cincinnati \nWhat are the key employee behaviors your business needs to be successful? Collaboration? Innovation? Efficiency? How do you motivate your people toward these behaviors? \nIn this session\, we’ll identify the top behaviors you need from your people to support your strategy. Then\, we’ll discuss how practices such as performance management\, employee engagement and pay-for-performance can be used to motivate them toward those behaviors. We’ll also do some fun and engaging activities to drive it all home.
URL:https://networkcsc.com/event/hr-management-conference-2/
LOCATION:San Antonio\, TX
CATEGORIES:Member Meeting,Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241003
DTEND;VALUE=DATE:20241005
DTSTAMP:20240703T161954Z
CREATED:20231009T164821Z
LAST-MODIFIED:20240703T161954Z
UID:5956-1727913600-1728086399@networkcsc.com
SUMMARY:SECURE Group Meeting
DESCRIPTION:Growing Route Revenue Through Account Penetration \nPresented by: Andrew Buchheit and Levi Nix \nMatting is one of the most profitable items in the textile laundry plant. This product category can often be viewed as a reactive sales approach vs proactive. \nIn this presentation\, we will review how to cross-sell existing customers\, identify and close more opportunities\, and reinforce the value of your mat service. These techniques will help your team look down and around so they can better service\, educate\, and elevate your customers.
URL:https://networkcsc.com/event/secure-group-meeting-8/
LOCATION:Atlanta\, GA\, Atlanta\, GA\, United States
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240926
DTEND;VALUE=DATE:20240928
DTSTAMP:20240703T151926Z
CREATED:20230802T153922Z
LAST-MODIFIED:20240703T151926Z
UID:5853-1727308800-1727481599@networkcsc.com
SUMMARY:SOAPP Group Meeting
DESCRIPTION:Join Us in Houston\, TX | September 26 & 27\, 2024 \nPLANT TOUR | ACE IMAGEWEAR TX \nSOAPP Group\, don’t miss this exciting opportunity to tour Ace ImageWear TX this September! As a family-owned business since 1932\, Ace ImageWear has an impressive operation\, processing over 120\,000 pounds of laundry weekly with a dedicated team of 75 employees. They service a wide array of industries\, and we are in for a real treat. Please join us as we explore all 62\,000 square feet of their remarkable facility. We look forward to seeing you there!
URL:https://networkcsc.com/event/soapp-group-september2024/
LOCATION:Houston\, TX
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240918
DTEND;VALUE=DATE:20240921
DTSTAMP:20240703T162349Z
CREATED:20240408T185934Z
LAST-MODIFIED:20240703T162349Z
UID:6753-1726617600-1726876799@networkcsc.com
SUMMARY:CSC Service Institute | Level 1
DESCRIPTION:The CSC Service Institute for Industry Service Management\, formerly known as Coaches Clinic by Performance Matters\, is a multi-level Certified Service Training that aims to provide top-notch training and development to Service Teams. This strategic process offered assists Member Service Management in improving teams and implementing the best Route Service training practices and strategies within businesses. \nThe multi-level certification process will assist every service leader in increasing their knowledge and skill set. The topics for the Level 1 Class focus on strategic areas a service leader can refine and reinforce with their route representative. \n\nIndustry Overview\nLeadership\n\nLeaders vs. Managers\nMoving from Peer to Manager\nManaging Your Schedule\n\n\nService Communications\n\nHow to Provide Effective Feedback\nHow to Handle Customer Questions & Concerns\nRSR Delivery Best Practices\nNew Account Installations\n\n\nRoute Safety\n\nAt the Locations\, On the Truck\, At the Customer’s Site\n\n\nGetting to Know Your RSRs\n\nHow to Track\, Review\, and Share KPI Results\nValue-Added Route Rides\nPerforming Daily Check-In’s\nThe Art of Effective Weekly 1:1s\nService Meetings\n\n\nGoal Setting: SMART (Specific\, Measurable\, Attainable\, Relevant\, Time-Based) Goals \n\nEach attendee presents their SMART GOAL at the session. \nOngoing accountability with follow up on Goals specific to each attendee: 2 weeks after the session and 30/60/90 days after the session providing additional takeaway value to track the status of SMART Goals and progress via Microsoft Teams calls.  
URL:https://networkcsc.com/event/csc-service-institute-level-1-september/
LOCATION:Chicago\, IL
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240912
DTEND;VALUE=DATE:20240914
DTSTAMP:20240702T200326Z
CREATED:20230802T153509Z
LAST-MODIFIED:20240702T200326Z
UID:5851-1726099200-1726271999@networkcsc.com
SUMMARY:SMART Group Meeting
DESCRIPTION:Join Us in Denver\, CO | September 12 & 13\, 2024 \nAUTHENTIC LEADERSHIP IN ACTION \nThe Presenter: Kari Knutson\, Denver Training Group \nIn this engaging course\, participants craft their own personal definition of leadership. They will also learn about positional and personal leadership and the Six Styles of Leadership by Daniel Goleman to analyze how utilizing this model can positively impact their outcomes as leaders. In addition\, participants learn how management differs from leadership and the most important distinctions to consider in order for them to be effective in either role. \nDEVELOPING HIGH-PERFORMING TEAMS \nThe Presenter: Kari Knutson\, Denver Training Group \nIn this session\, participants will learn about skill sets that can help them level up their personal leadership so that they can work even more effectively on their team. We will talk about notable traits that effective teams have in common\, as well as the most common dysfunctions of teams and how to overcome them. Participants learn how to effectively use dynamic interpersonal skills for improved team communication\, conflict resolution\, trust\, commitment\, and accountability. \nABOUT THE PRESENTER \nKari A. Knutson\, MA\, is a professional speaker\, therapist\, and storyteller who takes psychology “off the couch” and brings it to the people. She is an expert in the field of emotional intelligence and human development. Her speaking\, training\, and coaching work focuses on helping people transform their organizations through developing interpersonal skills and bridging cultural and communication divides. \nIn addition to training and coaching\, Kari has a podcast called ‘Get Big Out Loud’ where she talks about applied psychology and explores the complex ride of life. She also performs in a laugh-out-loud storytelling show that she wrote and directed called ‘Ain’t Never Met a Stranger’\, all about our shared human experience. \nKari received her undergraduate degree in Psychology and Philosophy from Cornell College in Iowa and a master’s degree in Higher Education Administration from Appalachian State University in North Carolina. Later\, Kari earned a second master’s degree in Counseling from Gallaudet University in Washington\, D.C. where she also became fluent in American Sign Language (ASL). \nKari lives in Denver\, Colorado with her husband\, two children\, two cats and five very emotionally intelligent guinea pigs. \n 
URL:https://networkcsc.com/event/smart-group-september2024/
LOCATION:Denver\, CO\, Denver\, CO\, United States
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240422
DTEND;VALUE=DATE:20240424
DTSTAMP:20231009T164331Z
CREATED:20230802T151604Z
LAST-MODIFIED:20231009T164331Z
UID:5831-1713744000-1713916799@networkcsc.com
SUMMARY:Owners Summit
DESCRIPTION:
URL:https://networkcsc.com/event/owners-summit-2024/
LOCATION:Chicago\, IL
CATEGORIES:Member Meeting,Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240415
DTEND;VALUE=DATE:20240418
DTSTAMP:20240104T184841Z
CREATED:20231003T194826Z
LAST-MODIFIED:20240104T184841Z
UID:5947-1713139200-1713398399@networkcsc.com
SUMMARY:CSC Service Institute | Level 1
DESCRIPTION:
URL:https://networkcsc.com/event/csc-service-institute-level-1/
LOCATION:Charlotte\, NC
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231016
DTEND;VALUE=DATE:20231019
DTSTAMP:20231003T192249Z
CREATED:20231003T192249Z
LAST-MODIFIED:20231003T192249Z
UID:5942-1697414400-1697673599@networkcsc.com
SUMMARY:CSC Service Institute
DESCRIPTION:Introducing the new CSC Service Certification for Service Leadership – the CSC Service Institute for Industry Service Management. Formerly known as Coaches Clinic by Performance Matters\, this collaboration aims to provide top-notch training and development to Service teams. The CSC Service Institute is a Certified Service Training process that assists Member Service Management in building better teams for implementing the best Route Service training practices and strategies in their organizations. \nIndustry Overview \nLeadership \n\nLeaders vs. Managers\nMoving from Peer to Manager\nManaging Your Schedule\n\nService Communications \n\nHow to Provide Effective Feedback\nHow to Handle Customer Questions & Concerns\nRSR Delivery Best Practices\nNew Account Installations\n\nRoute Safety \n\nAt the Locations\, On the Truck\, At the Customers site\n\nGetting to Know Your RSRs \n\nHow to Track\, Review\, and Share KPI Results\nValue-Added Route Rides\nPerforming Daily check-ins\nThe Art of Effective Weekly 1:1s\nService Meetings\n\nGoal Setting: SMART (Specific\, Measurable\, Attainable\, Relevant\, Time-Based) Goals  \n\nEach attendee presents their SMART GOAL at the session. \nOngoing accountability with follow-up on Goals specific to each attendee: 2 weeks after the session and 30/60/90 days after the session providing additional takeaway value to track the status of SMART Goals and progress via Microsoft Teams calls.  \n\nPresented by Ray Shabandarian \n About the Presenter: \nRay Shabandarian \nIn November 2022\, Ray became the Director of Service Consultant at Performance Matters. He has 24 years of industry experience\, having worked at Cintas\, AmeriPride\, and Aramark in various roles such as Service Sales Rep\, Certified Route Trainer\, Service Training Coordinator\, Sales Rep\, Service Manager\, and Branch Manager. Ray transitioned to Corporate Service Training\, where he played a key role in developing\, implementing\, and managing multiple best practices and service programs across North America.
URL:https://networkcsc.com/event/csc-service-institute/
LOCATION:Chicago\, IL
CATEGORIES:Training
END:VEVENT
END:VCALENDAR