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DTSTART;VALUE=DATE:20240912
DTEND;VALUE=DATE:20240914
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SUMMARY:SMART Group Meeting
DESCRIPTION:Join Us in Denver\, CO | September 12 & 13\, 2024 \nAUTHENTIC LEADERSHIP IN ACTION \nThe Presenter: Kari Knutson\, Denver Training Group \nIn this engaging course\, participants craft their own personal definition of leadership. They will also learn about positional and personal leadership and the Six Styles of Leadership by Daniel Goleman to analyze how utilizing this model can positively impact their outcomes as leaders. In addition\, participants learn how management differs from leadership and the most important distinctions to consider in order for them to be effective in either role. \nDEVELOPING HIGH-PERFORMING TEAMS \nThe Presenter: Kari Knutson\, Denver Training Group \nIn this session\, participants will learn about skill sets that can help them level up their personal leadership so that they can work even more effectively on their team. We will talk about notable traits that effective teams have in common\, as well as the most common dysfunctions of teams and how to overcome them. Participants learn how to effectively use dynamic interpersonal skills for improved team communication\, conflict resolution\, trust\, commitment\, and accountability. \nABOUT THE PRESENTER \nKari A. Knutson\, MA\, is a professional speaker\, therapist\, and storyteller who takes psychology “off the couch” and brings it to the people. She is an expert in the field of emotional intelligence and human development. Her speaking\, training\, and coaching work focuses on helping people transform their organizations through developing interpersonal skills and bridging cultural and communication divides. \nIn addition to training and coaching\, Kari has a podcast called ‘Get Big Out Loud’ where she talks about applied psychology and explores the complex ride of life. She also performs in a laugh-out-loud storytelling show that she wrote and directed called ‘Ain’t Never Met a Stranger’\, all about our shared human experience. \nKari received her undergraduate degree in Psychology and Philosophy from Cornell College in Iowa and a master’s degree in Higher Education Administration from Appalachian State University in North Carolina. Later\, Kari earned a second master’s degree in Counseling from Gallaudet University in Washington\, D.C. where she also became fluent in American Sign Language (ASL). \nKari lives in Denver\, Colorado with her husband\, two children\, two cats and five very emotionally intelligent guinea pigs. \n 
URL:https://networkcsc.com/event/smart-group-september2024/
LOCATION:Denver\, CO\, Denver\, CO\, United States
CATEGORIES:Training
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DTSTART;VALUE=DATE:20240918
DTEND;VALUE=DATE:20240921
DTSTAMP:20240703T162349Z
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UID:6753-1726617600-1726876799@networkcsc.com
SUMMARY:CSC Service Institute | Level 1
DESCRIPTION:The CSC Service Institute for Industry Service Management\, formerly known as Coaches Clinic by Performance Matters\, is a multi-level Certified Service Training that aims to provide top-notch training and development to Service Teams. This strategic process offered assists Member Service Management in improving teams and implementing the best Route Service training practices and strategies within businesses. \nThe multi-level certification process will assist every service leader in increasing their knowledge and skill set. The topics for the Level 1 Class focus on strategic areas a service leader can refine and reinforce with their route representative. \n\nIndustry Overview\nLeadership\n\nLeaders vs. Managers\nMoving from Peer to Manager\nManaging Your Schedule\n\n\nService Communications\n\nHow to Provide Effective Feedback\nHow to Handle Customer Questions & Concerns\nRSR Delivery Best Practices\nNew Account Installations\n\n\nRoute Safety\n\nAt the Locations\, On the Truck\, At the Customer’s Site\n\n\nGetting to Know Your RSRs\n\nHow to Track\, Review\, and Share KPI Results\nValue-Added Route Rides\nPerforming Daily Check-In’s\nThe Art of Effective Weekly 1:1s\nService Meetings\n\n\nGoal Setting: SMART (Specific\, Measurable\, Attainable\, Relevant\, Time-Based) Goals \n\nEach attendee presents their SMART GOAL at the session. \nOngoing accountability with follow up on Goals specific to each attendee: 2 weeks after the session and 30/60/90 days after the session providing additional takeaway value to track the status of SMART Goals and progress via Microsoft Teams calls.  
URL:https://networkcsc.com/event/csc-service-institute-level-1-september/
LOCATION:Chicago\, IL
CATEGORIES:Training
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DTSTART;VALUE=DATE:20240926
DTEND;VALUE=DATE:20240928
DTSTAMP:20240703T151926Z
CREATED:20230802T153922Z
LAST-MODIFIED:20240703T151926Z
UID:5853-1727308800-1727481599@networkcsc.com
SUMMARY:SOAPP Group Meeting
DESCRIPTION:Join Us in Houston\, TX | September 26 & 27\, 2024 \nPLANT TOUR | ACE IMAGEWEAR TX \nSOAPP Group\, don’t miss this exciting opportunity to tour Ace ImageWear TX this September! As a family-owned business since 1932\, Ace ImageWear has an impressive operation\, processing over 120\,000 pounds of laundry weekly with a dedicated team of 75 employees. They service a wide array of industries\, and we are in for a real treat. Please join us as we explore all 62\,000 square feet of their remarkable facility. We look forward to seeing you there!
URL:https://networkcsc.com/event/soapp-group-september2024/
LOCATION:Houston\, TX
CATEGORIES:Training
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